Comparison

SendSuite® Tracking Online vs PitneyTrack

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SendSuite® Tracking Online

Easily scan and track packages and assets using your smartphone. Receive real-time updates on package status, delivery times, and recipient signatures. Automatically notify recipients of arrivals and manage your shipments on the go.

Highlights
  • Scan and track packages
  • Real-time status updates
  • Delivery confirmation
  • Asset tracking
  • Barcode scanning
  • Recipient notifications
  • Package search
Features
Read full description

Say goodbye to lost or misplaced packages. Our easy-to-use app lets you use your smartphone to scan and track packages and assets. You’ll have all the power and convenience of SendSuite Tracking Online right in the palm of your hand. SendSuite Tracking Online enables you to: - Get real-time status updates for your packages, and other important mail. - See where you package is, when it got delivered and who signed for it. - Keep track of assets. - Scan barcode information from packages as you receive them — and edit that information on the fly. - Automatically notify recipients to let them know when a package has arrived. - Search for packages. Registration for SendSuite Tracking Online is easy — and the app is so simple to use, you’ll be tracking in minutes. To learn about our plan options, contact Pitney Bowes about upgrading your subscription. And if you process large numbers of packages, ask about our enterprise mobile devices. SendSuite Tracking Online app is certified to work on iPhone 5, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE and iPhone X.

About

PitneyTrack

This business app provides a secure, cloud-based system for tracking inbound packages and assets. It allows users to log items via barcode scanning, capture signatures, attach photos, and send real-time updates for complete chain of custody.

Highlights
  • Barcode scanning for item logging
  • Digital recipient signature capture
  • Photo proof of delivery attachment
  • Real-time status updates and notifications
  • Secure cloud-based tracking records
  • Chain of custody management
Features
Read full description

PitneyTrack® Mobile empowers organizations with a secure, cloud-based solution to establish a complete chain of custody for inbound packages and valuable assets all from the palm of their hands. This intuitive mobile app extends the power of the PitneyTrack® tracking solutions to your team as they move throughout the organization. Users can log items quickly using barcode scanning, capture digital recipient signatures, attach photo proof of delivery, and send real-time status updates and notifications. All tracking records are securely stored in the cloud, ensuring full visibility and accountability at every step.

Screenshots

SendSuite® Tracking Online4 screens
PitneyTrack4 screens

Verdict

The call

The clearest difference is review sentiment: PitneyTrack at 50% against SendSuite® Tracking Online's 0%. PitneyTrack also leads on rating (3.1 vs 1.9) and update cadence (every 3 weeks vs every 2 months). SendSuite® Tracking Online's advantage is iOS requirement (9.0 vs 15.6). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PitneyTrack holds the better App Store score, 3.1 against 1.9. Both are backed by a comparable volume of ratings — 9 and 8 respectively. Written reviews point the same way: 0% of SendSuite® Tracking Online's written reviews are positive against 50% of PitneyTrack's.

UpkeepUpdate frequency

SendSuite® Tracking Online ships an update every 2 months, PitneyTrack every 3 weeks. The most recent releases landed on June 3, 2026 and September 11, 2026 respectively.

Scorecard4 real differences · 6 level
SendSuite® Tracking Online versus PitneyTrack: the parameters behind the verdict, then further details
ParameterSendSuite® Tracking OnlinePitneyTrack
PriceFreeFree
Rating1.9 (9 ratings)3.1 (8 ratings) — better
Positive reviews0.0% of reviews50.0% of reviews — better
Number of ratings9 — better8
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS9.0 — better15.6
Further details — not scored
Size86 MB72 MB
Age rating17+4+
DeveloperPitney BowesPitney Bowes

Customer experience

SendSuite® Tracking Online

All ratings9 ratings
Positive22.2%
Neutral0.0%
Negative77.8%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

PitneyTrack

All ratings8 ratings
Positive50.0%
Neutral12.5%
Negative37.5%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

SendSuite® Tracking Online

No in-app purchases

None

PitneyTrack

No in-app purchases

Questions

Is SendSuite® Tracking Online free?
SendSuite® Tracking Online is free to download, with no in-app purchases.
Is PitneyTrack free?
PitneyTrack is free to download, with no in-app purchases.
Which has better reviews, SendSuite® Tracking Online or PitneyTrack?
PitneyTrack is rated higher. SendSuite® Tracking Online averages 1.9 out of 5 from 9 ratings, while PitneyTrack averages 3.1 from 8 ratings.
Do SendSuite® Tracking Online or PitneyTrack have ads?
Neither SendSuite® Tracking Online nor PitneyTrack shows ads.
Which is updated more often, SendSuite® Tracking Online or PitneyTrack?
SendSuite® Tracking Online ships an update every 2 months, and PitneyTrack every 3 weeks. Most recently, SendSuite® Tracking Online was updated on June 3, 2026 and PitneyTrack on September 11, 2026.

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