Comparison

Canada Post vs SendSuite® Tracking Online

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Canada Post

Manage all your mail and package deliveries with ease. Track shipments, receive real-time updates, and pay duties and taxes instantly. Find nearby post offices and simplify international shipping.

Highlights
  • Track packages instantly by scanning barcodes
  • Receive daily mail updates with MyMail
  • Pay duties and taxes securely
  • Get real-time delivery alerts
  • Find post offices and shipping rates
  • Simplify international shipping
  • Customize delivery preferences
Features
Read full description

Whether you’re tracking a package, checking what’s coming to your doorstep or paying duties and taxes with a tap, it makes it all quick and easy. Here is what you can do on the iPhone app:  • Track packages in an instant. Just scan the barcode, no typing required. • See what mail is on the way. Get daily updates with MyMail. • Pay duties and taxes. Use Apple Pay®, Google Pay™ or a credit card for fast, secure payments and other self-serve options. • Never miss a delivery. Receive real-time alerts via push, text or email. • Got a question? Our virtual assistant is ready to help, anytime. • Find what you need fast. Look up nearby post offices, shipping rates or postal codes in seconds. • Simplify international shipping. Complete mandatory customs forms online with ease. • Pick up at your convenience. Choose the post office that works for you with FlexDelivery™. • Confirm delivery. Get photo confirmation when your package is delivered. • Access your business card instantly. Scan and save your Solutions for Small Business™ card. • Make it your own. Customize delivery preferences. • Returns made easier. Start a return by scanning your prepaid label with Self Scan. Questions or suggestions? Share your feedback by leaving a review or contact us at mobile.apps@canadapost.ca Download the Canada Post app now and experience a smarter way to manage your mail!

About

SendSuite® Tracking Online

Easily scan and track packages and assets using your smartphone. Receive real-time updates on package status, delivery times, and recipient signatures. Automatically notify recipients of arrivals and manage your shipments on the go.

Highlights
  • Scan and track packages
  • Real-time status updates
  • Delivery confirmation
  • Asset tracking
  • Barcode scanning
  • Recipient notifications
  • Package search
Features
Read full description

Say goodbye to lost or misplaced packages. Our easy-to-use app lets you use your smartphone to scan and track packages and assets. You’ll have all the power and convenience of SendSuite Tracking Online right in the palm of your hand. SendSuite Tracking Online enables you to: - Get real-time status updates for your packages, and other important mail. - See where you package is, when it got delivered and who signed for it. - Keep track of assets. - Scan barcode information from packages as you receive them — and edit that information on the fly. - Automatically notify recipients to let them know when a package has arrived. - Search for packages. Registration for SendSuite Tracking Online is easy — and the app is so simple to use, you’ll be tracking in minutes. To learn about our plan options, contact Pitney Bowes about upgrading your subscription. And if you process large numbers of packages, ask about our enterprise mobile devices. SendSuite Tracking Online app is certified to work on iPhone 5, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE and iPhone X.

Screenshots

Canada Post4 screens
SendSuite® Tracking Online4 screens

Verdict

The call

The clearest difference is rating: Canada Post at 4.6 against SendSuite® Tracking Online's 1.9. Canada Post also leads on ratings volume (4.9K vs 9) and review sentiment (22% vs 0%). SendSuite® Tracking Online's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Canada Post holds the better App Store score, 4.6 against 1.9. That said, the two scores are not equally well evidenced: Canada Post has 4.9K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 22% of Canada Post's written reviews are positive against 0% of SendSuite® Tracking Online's.

UpkeepUpdate frequency

Canada Post ships an update every 3 weeks, SendSuite® Tracking Online every 2 months. The most recent releases landed on September 25, 2026 and June 3, 2026 respectively.

Scorecard7 real differences · 3 level
Canada Post versus SendSuite® Tracking Online: the parameters behind the verdict, then further details
ParameterCanada PostSendSuite® Tracking Online
PriceFreeFree
Rating4.6 (4.9K ratings) — better1.9 (9 ratings)
Positive reviews22.1% of reviews — better0.0% of reviews
Number of ratings4.9K — better9
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS16.09.0 — better
Further details — not scored
Size149 MB86 MB
Age rating17+17+
DeveloperCanada Post CorporationPitney Bowes

Customer experience

Canada Post

All ratings4,868 ratings
Positive89.7%
Neutral2.4%
Negative7.9%
Written reviews952 reviews
Positive22.1%
Neutral6.5%
Negative71.4%

SendSuite® Tracking Online

All ratings9 ratings
Positive22.2%
Neutral0.0%
Negative77.8%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Canada Post

Reported bugs

5 issues
  • Frequent sign-outs and login issues
  • Inability to access 'MyMail' feature
  • Tracking information not updating properly
  • App crashes and freezes
  • Incompatibility with certain devices/OS versions

Requested features

5 requests
  • Improve mail notification features
  • Provide more detailed tracking information
  • Allow payment of duties/taxes within the app
  • Improve identity verification process
  • Streamline app navigation and design

SendSuite® Tracking Online

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Canada Post

No in-app purchases

None

SendSuite® Tracking Online

No in-app purchases

Questions

Is Canada Post free?
Canada Post is free to download, with no in-app purchases.
Is SendSuite® Tracking Online free?
SendSuite® Tracking Online is free to download, with no in-app purchases.
Which has better reviews, Canada Post or SendSuite® Tracking Online?
Canada Post is rated higher. Canada Post averages 4.6 out of 5 from 4.9K ratings, while SendSuite® Tracking Online averages 1.9 from 9 ratings.
Do Canada Post or SendSuite® Tracking Online have ads?
Canada Post shows ads; SendSuite® Tracking Online does not.
Which is updated more often, Canada Post or SendSuite® Tracking Online?
Canada Post ships an update every 3 weeks, and SendSuite® Tracking Online every 2 months. Most recently, Canada Post was updated on September 25, 2026 and SendSuite® Tracking Online on June 3, 2026.

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