UPS vs SendSuite® Tracking Online
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UPS
Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.
- Easy to learn and master
- Modern, clean, responsive UX
- Game-changing functionality
- Unrivalled package status view
- Ship anytime, anywhere
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The app is easy to learn and easier to master. Its modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your package’s status. Happy shipping!
SendSuite® Tracking Online
Easily scan and track packages and assets using your smartphone. Receive real-time updates on package status, delivery times, and recipient signatures. Automatically notify recipients of arrivals and manage your shipments on the go.
- Scan and track packages
- Real-time status updates
- Delivery confirmation
- Asset tracking
- Barcode scanning
- Recipient notifications
- Package search
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Say goodbye to lost or misplaced packages. Our easy-to-use app lets you use your smartphone to scan and track packages and assets. You’ll have all the power and convenience of SendSuite Tracking Online right in the palm of your hand. SendSuite Tracking Online enables you to: - Get real-time status updates for your packages, and other important mail. - See where you package is, when it got delivered and who signed for it. - Keep track of assets. - Scan barcode information from packages as you receive them — and edit that information on the fly. - Automatically notify recipients to let them know when a package has arrived. - Search for packages. Registration for SendSuite Tracking Online is easy — and the app is so simple to use, you’ll be tracking in minutes. To learn about our plan options, contact Pitney Bowes about upgrading your subscription. And if you process large numbers of packages, ask about our enterprise mobile devices. SendSuite Tracking Online app is certified to work on iPhone 5, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE and iPhone X.
Screenshots
Verdict
The clearest difference is rating: UPS at 4.6 against SendSuite® Tracking Online's 1.9. UPS also leads on ratings volume (1.2M vs 9) and review sentiment (20% vs 0%). SendSuite® Tracking Online's advantage is iOS requirement (9.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UPS holds the better App Store score, 4.6 against 1.9. That said, the two scores are not equally well evidenced: UPS has 1.2M ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 20% of UPS's written reviews are positive against 0% of SendSuite® Tracking Online's.
UPS ships an update every 3 weeks, SendSuite® Tracking Online every 2 months. The most recent releases landed on September 25, 2026 and June 3, 2026 respectively.
| Parameter | UPS | SendSuite® Tracking Online |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.2M ratings) — better | 1.9 (9 ratings) |
| Positive reviews | 20.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.2M — better | 9 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #16 — better | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 186 MB | 86 MB |
| Age rating | 4+ | 17+ |
| Developer | UPS | Pitney Bowes |
Customer experience
UPS
SendSuite® Tracking Online
Bugs and requests
UPS
Reported bugs
3 issues- App crashes and freezes
- Login and account issues
- Tracking information not updating properly
Requested features
4 requests- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers
SendSuite® Tracking Online
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UPS
No in-app purchases
SendSuite® Tracking Online
No in-app purchases
Questions
Is UPS free?
Is SendSuite® Tracking Online free?
Which has better reviews, UPS or SendSuite® Tracking Online?
Do UPS or SendSuite® Tracking Online have ads?
Which is updated more often, UPS or SendSuite® Tracking Online?
Other comparisons
