FedEx Mobile vs SendSuite® Tracking Online
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FedEx Mobile
Manage your deliveries and shipments with ease. Track packages in real-time, personalize delivery options, and create shipping labels directly from your mobile device. Get instant updates and control your shipping experience.
- Real-time package tracking
- Personalize delivery options
- Create shipping labels
- Schedule pickups
- Push notifications for updates
- Sign for packages
- Interactive delivery map
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Ship smarter. Track easier. Manage better. Take control of your deliveries with the FedEx® Mobile app — designed for convenience and compatible with Apple Watch. Track Your Packages Enroll in FedEx Delivery Manager® to personalize your delivery experience* View packages in real time with an interactive map* Place a hold at a nearby FedEx location or set a vacation hold* Add delivery instructions for your driver* Sign for packages directly from your iPhone* Receive push notifications for instant updates* See photo proof of delivery or missed attempts* View your driver’s name and photo* Add a tracking widget to your home screen Scan door tags for quick access to delivery options* Ship with Ease Create domestic or international shipping labels - print from your phone or use a QR code to print at FedEx** Use your iPhone to measure packages for accurate rates Get real-time shipping rates Schedule and manage pickups with ease** Maximize Your Experience Enable permissions for Face ID, Location, Camera, and Push Notifications to unlock full functionality - including easy login, nearby drop-off searches, barcode scanning, package measuring, and instant status alerts. *Available in select regions **Shipping administration rules apply
SendSuite® Tracking Online
Easily scan and track packages and assets using your smartphone. Receive real-time updates on package status, delivery times, and recipient signatures. Automatically notify recipients of arrivals and manage your shipments on the go.
- Scan and track packages
- Real-time status updates
- Delivery confirmation
- Asset tracking
- Barcode scanning
- Recipient notifications
- Package search
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Say goodbye to lost or misplaced packages. Our easy-to-use app lets you use your smartphone to scan and track packages and assets. You’ll have all the power and convenience of SendSuite Tracking Online right in the palm of your hand. SendSuite Tracking Online enables you to: - Get real-time status updates for your packages, and other important mail. - See where you package is, when it got delivered and who signed for it. - Keep track of assets. - Scan barcode information from packages as you receive them — and edit that information on the fly. - Automatically notify recipients to let them know when a package has arrived. - Search for packages. Registration for SendSuite Tracking Online is easy — and the app is so simple to use, you’ll be tracking in minutes. To learn about our plan options, contact Pitney Bowes about upgrading your subscription. And if you process large numbers of packages, ask about our enterprise mobile devices. SendSuite Tracking Online app is certified to work on iPhone 5, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE and iPhone X.
Screenshots
Verdict
The clearest difference is rating: FedEx Mobile at 4.6 against SendSuite® Tracking Online's 1.9. FedEx Mobile also leads on ratings volume (398K vs 9) and update cadence (every 3 weeks vs every 2 months). SendSuite® Tracking Online's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (9.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FedEx Mobile holds the better App Store score, 4.6 against 1.9. That said, the two scores are not equally well evidenced: FedEx Mobile has 398K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 9% of FedEx Mobile's written reviews are positive against 0% of SendSuite® Tracking Online's.
FedEx Mobile ships an update every 3 weeks, SendSuite® Tracking Online every 2 months. The most recent releases landed on September 25, 2026 and June 3, 2026 respectively.
| Parameter | FedEx Mobile | SendSuite® Tracking Online |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (398K ratings) — better | 1.9 (9 ratings) |
| Positive reviews | 9.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 398K — better | 9 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #12 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 17.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 324 MB | 86 MB |
| Age rating | 4+ | 17+ |
| Developer | FedEx | Pitney Bowes |
Customer experience
FedEx Mobile
SendSuite® Tracking Online
Bugs and requests
FedEx Mobile
Reported bugs
3 issues- Tracking numbers disappearing from the app
- Inability to add delivery instructions
- Geolocation issues preventing access in certain areas
Requested features
4 requests- Live driver tracking
- Ability to reroute or reschedule deliveries
- More delivery options and customization
- Improved communication and transparency
SendSuite® Tracking Online
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FedEx Mobile
No in-app purchases
SendSuite® Tracking Online
No in-app purchases
Questions
Is FedEx Mobile free?
Is SendSuite® Tracking Online free?
Which has better reviews, FedEx Mobile or SendSuite® Tracking Online?
Do FedEx Mobile or SendSuite® Tracking Online have ads?
Which is updated more often, FedEx Mobile or SendSuite® Tracking Online?
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