UPS vs PitneyTrack
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UPS
Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.
- Easy to learn and master
- Modern, clean, responsive UX
- Game-changing functionality
- Unrivalled package status view
- Ship anytime, anywhere
Read full descriptionHide full description
The app is easy to learn and easier to master. Its modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your package’s status. Happy shipping!
PitneyTrack
This business app provides a secure, cloud-based system for tracking inbound packages and assets. It allows users to log items via barcode scanning, capture signatures, attach photos, and send real-time updates for complete chain of custody.
- Barcode scanning for item logging
- Digital recipient signature capture
- Photo proof of delivery attachment
- Real-time status updates and notifications
- Secure cloud-based tracking records
- Chain of custody management
Read full descriptionHide full description
PitneyTrack® Mobile empowers organizations with a secure, cloud-based solution to establish a complete chain of custody for inbound packages and valuable assets all from the palm of their hands. This intuitive mobile app extends the power of the PitneyTrack® tracking solutions to your team as they move throughout the organization. Users can log items quickly using barcode scanning, capture digital recipient signatures, attach photo proof of delivery, and send real-time status updates and notifications. All tracking records are securely stored in the cloud, ensuring full visibility and accountability at every step.
Screenshots
Verdict
The clearest difference is rating: UPS at 4.6 against PitneyTrack's 3.1. UPS also leads on ratings volume (1.2M vs 8) and chart position (#15 vs unranked). PitneyTrack's advantage is review sentiment (50% vs 20%) and iOS requirement (15.6 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UPS holds the better App Store score, 4.6 against 3.1. That said, the two scores are not equally well evidenced: UPS has 1.2M ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 20% of UPS's written reviews are positive against 50% of PitneyTrack's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 25, 2026 and September 11, 2026 respectively.
| Parameter | UPS | PitneyTrack |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.2M ratings) — better | 3.1 (8 ratings) |
| Positive reviews | 20.4% of reviews | 50.0% of reviews — better |
| Number of ratings | 1.2M — better | 8 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #15 — better | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 186 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | UPS | Pitney Bowes |
Customer experience
UPS
PitneyTrack
Bugs and requests
UPS
Reported bugs
3 issues- App crashes and freezes
- Login and account issues
- Tracking information not updating properly
Requested features
4 requests- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers
PitneyTrack
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UPS
No in-app purchases
PitneyTrack
No in-app purchases
