True vs SafetyWing
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
True
Manage all your services with one login, including bill payments, balance checks, and usage monitoring. Customize your experience with add-on services and earn points for exclusive discounts. An AI assistant provides 24/7 support for all your needs.
- Single login for all services
- Bill payment and balance checking
- Usage monitoring
- Customizable add-on services
- Earn and redeem loyalty points
- 24/7 AI assistant support
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More convenience! Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring. More choices! Customize your experience with add-on services from entertainment, gaming, fortune-telling, to insurance. More enjoyment! Collect True dtac points and redeem exclusively discount on everything from trips to treats. More confidence! Feel at ease with the intelligent AI assistant “MARI” offering 24/7 support on issues regarding True, dtac, and home Internet.
SafetyWing
This app provides travel medical insurance for global travelers, covering medical emergencies, illness, and travel disruptions. Manage your policy, update your account, and access 24/7 customer support for peace of mind while abroad.
- Buy, cancel, and manage insurance
- Edit account information
- 24/7 customer care chat
- Medical coverage for illness/injury
- Travel coverage for delays/interruptions
- Worldwide coverage in 175+ countries
- Flexible policy purchase and extension
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The official SafetyWing app for Nomad Insurance: 1 policy for travel medical coverage in 175+ countries. - Buy, cancel and manage your Nomad Insurance coverage - Edit your account info - Chat with our 24/7 customer care team if you need help Nomad Insurance provides medical coverage for injuries or illness and travel coverage for delays and interruptions. It covers you all over the world outside your home country: with one policy, you're automatically covered in 175+ countries. It's flexible: buy before you leave or at any point during your travels. Get coverage for a single trip or automatically extend it every month to travel worry-free, which you can cancel anytime for a full refund for the remaining days.
Screenshots
Verdict
The clearest difference is rating: True at 4.7 against SafetyWing's 1.5. True also leads on ratings volume (1.3K vs 19) and update cadence (every 11 days vs every 5 weeks). SafetyWing's advantage is review sentiment (26% vs 18%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
True holds the better App Store score, 4.7 against 1.5. That said, the two scores are not equally well evidenced: True has 1.3K ratings behind it against 19, so its average is the more settled of the two. Written reviews complicate that: 18% of True's written reviews are positive against 26% of SafetyWing's, so the app with the better star average is not the one people write more warmly about.
True ships an update every 11 days, SafetyWing every 5 weeks. Both last shipped on October 16, 2026.
| Parameter | True | SafetyWing |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.3K ratings) — better | 1.5 (19 ratings) |
| Positive reviews | 18.4% of reviews | 26.5% of reviews — better |
| Number of ratings | 1.3K — better | 19 |
| Update frequency | Every 11 days — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 14 — better | 15.1 |
| Further details — not scored | ||
| Size | 225 MB | 91 MB |
| Age rating | 4+ | 4+ |
| Developer | TRUE CORPORATION PUBLIC COMPANY LIMITED | SafetyWing |
Customer experience
True
SafetyWing
Bugs and requests
True
Reported bugs
4 issues- Login issues and account management problems
- Inconsistent app performance and functionality
- Incompatibility with newer iOS versions
- Incorrect or missing billing and usage data
Requested features
4 requests- Improve English language support
- Streamline bill payment process
- Provide detailed usage and billing information
- Enhance customer support channels
SafetyWing
Not enough reviews yet to summarise bugs or requests.
In-app purchases
True
No in-app purchases
SafetyWing
No in-app purchases
