Live Chat Software by ProProfs vs Smart Clockin Manager

ProProfs Chat is a live chat and AI customer service agent for instant, automated support, available directly on your iPhone or iPad. Communicate with website visitors in real time, resolve queries, and let your AI agent handle the rest. Train your AI agent on your website, help center, uploaded files, and FAQs, and it answers customers with source-cited responses, even when your team is offline. It can also complete tasks like updating orders, scheduling meetings, or triggering Slack and email alerts, right from the chat. Sentiment analysis shows how a customer feels, churn risk scoring (High, Medium, Low) flags customers who needs attention, and every chat wraps up with an AI-generated resolution summary, so agents have context before stepping in. Customers can also rate AI interactions, giving you a live view of satisfaction scores. With the mobile app, your operators can transfer files, send canned responses, and move between chats without losing context. ProProfs Chat for iPhone offers: AI agent trained on your website, help center, uploaded files, and FAQs AI-generated answers with the source cited Action-based agents that complete tasks like updating orders or scheduling meetings Sentiment analysis and churn risk scoring for every conversation AI-generated resolution summaries after each chat AI agent performance ratings and satisfaction scores Live support from anywhere Track and record offline messages Visitor Geolocation and referrer URL Canned messages and predefined responses Operator-to-operator messaging and chat transfer Get started with ProProfs Chat on your iPhone or iPad.

To use this app, you need a Smart Clockin account that let's you create your campaign run reports and track staff clockins. Visit www.smartclockin.com to find out more and sign up for an account or email office@smartclockin.com Smart Clockin Manager is a high definition scanner uniquely designed to scan and clockin staff using the Smart Clockin app. Smart Clockins can be used by businesses in every country in the world. They can be used for Mobile Clocking in Cards, replace timesheets, membership cards and so much more. With the Smart Clockin Manager you don’t need to carry a wired scanner and internet enabled laptop or pc or pay expensive 3G charges with a portable scanner. Once you have logged in, the Smart Clockin Manager connects directly with your Smart Clockin online account and validates your Smart Clockin Cards within seconds. These Smart Clockin Mobile Cards eliminate the need fortimesheets, plastic membership cards and clunky clockin machines. They are free, mobile and 100% eco-friendly. You can scan your staff Clockin Cards in your place of work or on the move or wherever you have your smart phone or tablet with you. The Smart Clockin Manager also includes a smart history tab which time and date stamps all clockin and clock out times, and the results are also stored within your online Smart Clockin online account. Smart Clockin Manager is for use exclusively with the Smart Clockin Timecard Manager App. The clever thing that turns Smart Clockin from a good idea into a valuable business tool is that you can then send notifications to your customers directly without the additional cost of SMS. To setup your free trial of M-Codes, contact us on: Telephone: +44 (0)208 5242815 Email: office@smartclockin.com Or visit us online at www.smartclockin.com