Works gone.
Works fine as a stripped down version of the web interface.
ProProfs chat been used here for last 5 years. Not sure where the previous reviewer got his info from as been working ok here for ages.
ProProfs chat been used here for last 5 years. Not sure where the previous reviewer got his info from as been working ok here for ages.
this app should be removed from sale
It has not worked on apple devices since June 2016 The company ProProfs have gone bust
Awful
The app is absolutely useless! i attempted to work on the go, got in the system, everything shows up fine and I can communicate with other employees, however as soon as I get a chat transfer to me, the system just closes, and I cannot log in for few minutes. Never got to a user chat. Useless.
Absolutely useless app
1) crashes frequently
2) can not run minimized
3) no notifications due to (2).
Bottom line is this software is stupid. Who is going to always run it on screen on mobile device. Of course u need to monimize it. Once minimized it dies. Waste of time and effort.
If you guys wanted to write a software for iphone and came up with this, you should better not offer iOS app at all.
Miserable app, not only the engine but the UI too - ugly looking useless app.
2) can not run minimized
3) no notifications due to (2).
Bottom line is this software is stupid. Who is going to always run it on screen on mobile device. Of course u need to monimize it. Once minimized it dies. Waste of time and effort.
If you guys wanted to write a software for iphone and came up with this, you should better not offer iOS app at all.
Miserable app, not only the engine but the UI too - ugly looking useless app.
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Works well but needs a few more features
The very fact that a chat service offers an iPhone/iPad app is pretty amazing. It's the main reason we chose this service over all of the others. It's great to be able to login with an iPad rather than being tied to a computer. That being said, you do give up a lot of cool features that can be accessed through the PC or Mac versions. These include the option to access custom responses or send a URL to the client. The PC version is extraordinarily rich in customizing options, but none of this is yet available with the IOS version.
I can appreciate that an iPhone screen is perhaps too small to make this work. The best way to implement this would be through a full featured iPad version. Perhaps it will come with a future update. But, for now, I'm at least happy that I can monitor our live web support account while using my iPad. In that respect it works quite well.
I can appreciate that an iPhone screen is perhaps too small to make this work. The best way to implement this would be through a full featured iPad version. Perhaps it will come with a future update. But, for now, I'm at least happy that I can monitor our live web support account while using my iPad. In that respect it works quite well.
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