Live Chat Software by ProProfs

Live Chat Software by ProProfs

LIVE CHAT

1 ratings
21 reviews
Free

Details

  • Released
  • Updated
  • November 9, 2010
  • May 9, 2025

Features

Live Chat Software by ProProfs screenshot #1 for iPhone
Live Chat Software by ProProfs screenshot #2 for iPhone
Live Chat Software by ProProfs screenshot #3 for iPhone
Live Chat Software by ProProfs screenshot #4 for iPhone
Live Chat Software by ProProfs screenshot #5 for iPhone
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ipad
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About

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

Real-time website visitor communication
Lead capture and engagement
Operator monitoring and management
Customized visitor assistance
File transfer and canned responses
Visitor geolocation and referrer tracking
Push URL notifications
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What's New in Live Chat Software by ProProfs

3.1.3

May 9, 2025

* minor bugs fixes

User reviews

Works gone.

Works fine as a stripped down version of the web interface.
ProProfs chat been used here for last 5 years. Not sure where the previous reviewer got his info from as been working ok here for ages.

Amazing App

A big round of applause for proprofs chat for building such an amazing live help software app. It’s fast, responsive, and easy to use. Has helped us a lot when it comes to providing support on the go. It also helps me monitor my agents and how many chats are they engaged in. Amazing app :)

Best app

It may sound over the top, but trust me when I say this “it is the best live chat software app in the market”. Never thought connecting with my target audience would become so easy. Really like how we can track our visitors and see where they got stuck. My agents love it and so do I.

I love it!!

What surprises me is how fast this mobile app is when it comes to reaching customers in real-time. Would recommend it to all businesses who have been searching for a live chat software app that helps them not only allows them to reach visitors but also boosts their sales.

Amazing live chat software !

Great app to reach website visitors instantly. No kidding, this live chat mobile app has helped my agents reach customers real fast. I mean we could even track at which page they are and initiate a chat in a matter of second. Helped us a lot to sell our products and boost CSAT. Great product!!

Developer apps

FAQ

What is ProProfs Live Chat used for?

ProProfs Live Chat is used by businesses to communicate with their website visitors in real-time, offer customer support, capture leads, and monitor operator activity. It aims to enhance customer experience and drive sales.

Is ProProfs Live Chat free to use?

Yes, ProProfs Live Chat is available for free. The application is offered at no cost to users, making it accessible for businesses of all sizes.

What devices does ProProfs Live Chat support?

ProProfs Live Chat is designed for use on iPhone, iPad, and iPod devices. This allows businesses to manage customer interactions on the go.

How does ProProfs Live Chat help improve customer support?

It enables instant resolution of client queries, allows operators to transfer files and chats, and provides canned responses for frequently asked questions. This ensures a delightful and efficient support experience for customers.

Can ProProfs Live Chat help businesses generate more leads?

Yes, the app features intelligent chat engagement to reach out to customers browsing pages, helping to capture leads and convert visitors into clients. It also allows businesses to send special offers.

Does ProProfs Live Chat offer offline message tracking?

Yes, ProProfs Live Chat includes a feature to track and record offline messages. This ensures that no customer inquiry is missed, even when operators are unavailable.

How frequently is ProProfs Live Chat updated?

The latest version of ProProfs Live Chat is 3.1.3, which was last updated on May 9, 2025. This indicates a commitment to ongoing development and improvements.

What is the age rating for ProProfs Live Chat?

ProProfs Live Chat has an age rating of 4+. This means it is suitable for users aged 4 and above, making it broadly accessible for business use.