Comparison

Live Chat Software by ProProfs vs Comm100 Live Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Live Chat Software by ProProfs

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

Highlights
  • Real-time website visitor communication
  • Lead capture and engagement
  • Operator monitoring and management
  • Customized visitor assistance
  • File transfer and canned responses
  • Visitor geolocation and referrer tracking
  • Push URL notifications
Features
Read full description

ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go. The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages. You can engage visitors, capture leads, monitor operators and much more. Integrating a live help software like ProProfs Chat to your website will allow you to connect with visitors and turn them into delighted clients. Designed for businesses of all sizes, this live chat app allows you to offer customized support to visitors by helping them find anything and everything on your website. With the mobile app, you get to push URLs and use other smart features that help you escort visitors on your website. Your support operators can easily transfer files, send canned responses to frequently asked queries, and transfer chats to other operators that help customers enjoy a delightful support experience. With ProProfs live chat app for iTunes, you can help your website visitors & customers anywhere, anytime. Sending them special offers, answering customer queries instantly, finding out who’s on your website, and more becomes possible with this live chat for customer service app. All your support operators have to do is login to their ProProfs Chat app to start a chat with the site visitors to help them in real time. ProProfs Chat for iPhone offers a series of features and benefits - • Provide live support on the move • Grow leads and get more sales • Instantly resolve client queries • Track and record offline messages • Improve support team’s productivity • Feature to access control panel from iPhone/iPad • Know your website visitors with their Geo location including referrer URL • Invite visitors for live chat • Support multiple visitors through a single operator at the same time • Operator to operator messaging • Push URLS notification • Canned messages/predefined responses • Close chat feature in chat window • Operator logout functionality in operator chat window So, get started and say hello to any visitor using ProProfs Chat.

About

Comm100 Live Chat

Engage website visitors in real-time to boost conversions, sales, and customer satisfaction. This mobile solution allows businesses to provide live support on the go, ensuring continuous connection with customers. Receive instant notifications for new chats and messages, access visitor history, and transfer conversations efficiently.

Highlights
  • Real-time visitor engagement
  • Mobile support on iPhone/iPad
  • Push notifications for chats
  • Canned message responses
  • Visitor contact history
  • Chat transfer functionality
  • Visitor list and details
Read full description

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction. Comm100 Live Chat for iPhone/iPad allows you to keep online on your iPhone or iPad so that you can stay connected with your website visitors while on the go. And the app offers much more than just chatting. 1. Optimized for best operation and performance in iPhone or iPad 2. Push notifications. You can immediately get notified of the incoming chats and new messages even when you switch to other applications or your iPhone or iPad goes into the sleep mode. 3. Sound and vibration notification available. 4. Send canned messages 5. Check previous contact history of a visitor 6. Transfer a chat to another online operator 7. Instant access to the visitor list and the detailed information of each visitor Start mobilizing your support strategy today!

Screenshots

Live Chat Software by ProProfs4 screens
Comm100 Live Chat4 screens

Verdict

The call

The clearest difference is rating: Comm100 Live Chat at 4.4 against Live Chat Software by ProProfs's 1.0. Comm100 Live Chat also leads on ratings volume (21 vs 1) and iOS requirement (9.0 vs 13.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Comm100 Live Chat holds the better App Store score, 4.4 against 1.0. That said, the two scores are not equally well evidenced: Comm100 Live Chat has 21 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 76% of Live Chat Software by ProProfs's written reviews are positive against 71% of Comm100 Live Chat's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Live Chat Software by ProProfs ships an update every 3 months, Comm100 Live Chat every 2 months. The most recent releases landed on September 11, 2026 and June 8, 2026 respectively.

Scorecard3 real differences · 7 level
Live Chat Software by ProProfs versus Comm100 Live Chat: the parameters behind the verdict, then further details
ParameterLive Chat Software by ProProfsComm100 Live Chat
PriceFreeFree
Rating1.0 (1 ratings)4.4 (21 ratings) — better
Positive reviews76.2% of reviews — better70.8% of reviews
Number of ratings121 — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.09.0 — better
Further details — not scored
Size33 MB20 MB
Age rating4+4+
DeveloperBatia InfotechComm100 Network Corporation

Customer experience

Live Chat Software by ProProfs

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews21 reviews
Positive76.2%
Neutral4.8%
Negative19.0%

Comm100 Live Chat

All ratings21 ratings
Positive85.7%
Neutral4.8%
Negative9.5%
Written reviews48 reviews
Positive70.8%
Neutral10.4%
Negative18.8%

In-app purchases

None

Live Chat Software by ProProfs

No in-app purchases

None

Comm100 Live Chat

No in-app purchases

Questions

Is Live Chat Software by ProProfs free?
Live Chat Software by ProProfs is free to download, with no in-app purchases.
Is Comm100 Live Chat free?
Comm100 Live Chat is free to download, with no in-app purchases.
Which has better reviews, Live Chat Software by ProProfs or Comm100 Live Chat?
Comm100 Live Chat is rated higher. Live Chat Software by ProProfs averages 1.0 out of 5 from 1 ratings, while Comm100 Live Chat averages 4.4 from 21 ratings.
Do Live Chat Software by ProProfs or Comm100 Live Chat have ads?
Neither Live Chat Software by ProProfs nor Comm100 Live Chat shows ads.
Which is updated more often, Live Chat Software by ProProfs or Comm100 Live Chat?
Live Chat Software by ProProfs ships an update every 3 months, and Comm100 Live Chat every 2 months. Most recently, Live Chat Software by ProProfs was updated on September 11, 2026 and Comm100 Live Chat on June 8, 2026.

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