Live Chat Software by ProProfs vs Tchao.app

ProProfs Chat is a live chat and AI customer service agent for instant, automated support, available directly on your iPhone or iPad. Communicate with website visitors in real time, resolve queries, and let your AI agent handle the rest. Train your AI agent on your website, help center, uploaded files, and FAQs, and it answers customers with source-cited responses, even when your team is offline. It can also complete tasks like updating orders, scheduling meetings, or triggering Slack and email alerts, right from the chat. Sentiment analysis shows how a customer feels, churn risk scoring (High, Medium, Low) flags customers who needs attention, and every chat wraps up with an AI-generated resolution summary, so agents have context before stepping in. Customers can also rate AI interactions, giving you a live view of satisfaction scores. With the mobile app, your operators can transfer files, send canned responses, and move between chats without losing context. ProProfs Chat for iPhone offers: AI agent trained on your website, help center, uploaded files, and FAQs AI-generated answers with the source cited Action-based agents that complete tasks like updating orders or scheduling meetings Sentiment analysis and churn risk scoring for every conversation AI-generated resolution summaries after each chat AI agent performance ratings and satisfaction scores Live support from anywhere Track and record offline messages Visitor Geolocation and referrer URL Canned messages and predefined responses Operator-to-operator messaging and chat transfer Get started with ProProfs Chat on your iPhone or iPad.

Tchao is the operator app for the Tchao live chat widget — reply to your website visitors from your pocket, wherever you are. Manage every conversation from your phone: • Unified inbox — every conversation across all your websites in one place, with unread indicators • Real-time messaging — reply instantly and see the full thread history • Visitor context — see who you're talking to: name, email, country, the page they're on, and their navigation history • AI auto-reply — let AI handle common questions, and toggle it on or off per conversation • Multiple organizations & websites — switch between teams and sites with one tap • Website settings — update your widget's agent name, welcome message, and notifications on the go • Push notifications — get notified the moment a visitor messages you Tchao helps course creators and small businesses turn website visitors into customers through fast, personal support. To use Tchao you need an account at tchao.app, where you set up your live chat widget. Sign in with your email to start replying on the go. Terms of Use: https://tchao.app/terms Privacy Policy: https://tchao.app/privacy