Groupon Merchant vs Square Appointments
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Groupon Merchant
Manage your Groupon campaigns directly from your smartphone. Scan and redeem Groupons, track campaign performance, view payment details, and respond to customer feedback.
- Scan and redeem Groupons
- Track campaign performance
- View payment details
- Respond to customer feedback
- Manage campaigns on-the-go
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The new Groupon Merchant app lets you manage your Groupon campaigns directly from your smartphone. Use the Groupon Merchant app to: Easily scan and redeem Groupons using your phone’s camera or keypad Get detailed insights into your campaign performance View your payment details\nSee and respond to customer feedback To get started, download the app and sign in to your Groupon merchant account.
Square Appointments
Manage your business with an all-in-one solution for booking, scheduling, and payments. Offer 24/7 online booking, send automated reminders, and process payments securely. Track client details and manage your team's calendars and reports.
- 24/7 online booking
- Automated appointment reminders
- Secure payment processing
- Client management
- Team calendar management
- Point of sale system
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Square Appointments is an all-in-one solution for booking and scheduling appointments, sending reminders, and accepting payments. ► THE ALL-IN ONE POINT OF SALE FOR BOOKING, PAYMENTS, AND MORE It has everything you need to run your business from anywhere: online booking that’s easy for you and your customers, a point of sale that tracks customer details, and a secure, fast payment system. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. ► NO CREDIT CARD REQUIRED, NO LONG-TERM COMMITMENTS Get 24/7 online booking, automatic appointment reminders, seamless payment processing, and no-show protection with Square Appointments for iPhone, iPad, and desktop. This is especially beneficial for barbershops and nail salons that need to manage appointments efficiently. ► PRICING PLANS TO FIT YOUR BUSINESS Pricing for Square Appointments is based on the features that fit your business best. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. ► LET CLIENTS BOOK 24/7 No website? No problem—Square Appointments includes a pre-built booking site, so your customers can book anytime, from anywhere. Easily manage and accept bookings from your iPhone or iPad. With our Square Online integration, you can customize layouts, colors, and fonts that reflect your brand and even add pages for products, testimonials, and more. This feature is perfect for nail salons and barbershops looking to enhance their online presence. ► CHECK OUT CLIENTS SEAMLESSLY Accept payments, sell products, or send invoices easily, all from one app. Let customers have Square save their card on file for even faster checkout. ► REDUCE NO-SHOWS Set up automated appointment reminders, request prepayment or charge a cancellation fee for online booking. ► MANAGE AN ENTIRE TEAM EASILY Manage your whole team’s calendars, set their access and permissions, and see individual sales and appointment reports all from one place. ► GET TO KNOW YOUR CLIENTS Keep notes on all your clients so you can keep track of their preferences, appointment and sales history. This is valuable for barbershops, nail salons, and health & beauty businesses aiming to provide personalized services. This is more than just a calendar. Square Appointments is powerful appointment scheduling, a point of sale, and payment processing—all in one place.
Screenshots
Verdict
The clearest difference is review sentiment: Square Appointments at 69% against Groupon Merchant's 26%. Square Appointments also leads on rating (4.9 vs 3.4) and ratings volume (195K vs 457). Groupon Merchant's advantage is monetization model (free vs freemium) and iOS requirement (15.0 vs 17.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Square Appointments holds the better App Store score, 4.9 against 3.4. That said, the two scores are not equally well evidenced: Square Appointments has 195K ratings behind it against 457, so its average is the more settled of the two. Written reviews point the same way: 26% of Groupon Merchant's written reviews are positive against 69% of Square Appointments's.
Groupon Merchant ships an update weekly, Square Appointments every 4 days. The most recent releases landed on September 21, 2026 and September 24, 2026 respectively.
| Parameter | Groupon Merchant | Square Appointments |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (457 ratings) | 4.9 (195K ratings) — better |
| Positive reviews | 26.3% of reviews | 69.0% of reviews — better |
| Number of ratings | 457 | 195K — better |
| Update frequency | Weekly | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.1 |
| Further details — not scored | ||
| Size | 2 MB | 792 MB |
| Age rating | 4+ | 4+ |
| Developer | Groupon, Inc. | Block, Inc. |
Customer experience
Groupon Merchant
Square Appointments
User reviews
Groupon Merchant
From 457 App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Helpful for building clientele
- 👍 User-friendly app
Room to improve
- 🐛 App crashes and freezes
- ⚠️ Poor customer service
- 💰 Groupon takes too much commission
- 🤖 Outsourced support with language barriers
- 🤔 Devalues business with discounts
Square Appointments
From 195K App Store ratingsWhat we love
- 🚀 Easy to use
- 📅 Helpful appointment reminders
- 💳 Integrated payment processing
- 👍 User-friendly interface
- 🕰️ Recurring appointments
Room to improve
- 🐛 Bugs and glitches
- 🤔 Confusing navigation
- 🔒 Lack of security features
- 💰 Expensive paid plans
- 📞 Poor customer support
Bugs and requests
Groupon Merchant
Reported bugs
3 issues- Login issues and connectivity problems
- Camera functionality not working properly
- Delayed or missing payments to merchants
Requested features
3 requests- Search option to find redeemed vouchers by customer name
- Ability to pause or end campaigns easily
- More transparency on payouts and fees
Square Appointments
Reported bugs
5 issues- Appointments disappearing or not syncing
- Issues with changing or rescheduling appointments
- Unreliable notification system
- Incorrect time/date display
- Trouble connecting with Square payment system
Requested features
6 requests- Ability to customize text/email reminders
- Option to block time slots for personal use
- Integration with more calendar apps
- Easier way to manage multiple locations
- Feature to collect deposits or prepayments
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- Improved reporting and analytics
In-app purchases
Groupon Merchant
No in-app purchases
Square Appointments
No in-app purchases
Questions
Is Groupon Merchant free?
Is Square Appointments free?
Which has better reviews, Groupon Merchant or Square Appointments?
Do Groupon Merchant or Square Appointments have ads?
Which is updated more often, Groupon Merchant or Square Appointments?
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