Groupon Merchant vs Peek Professional
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Groupon Merchant
Manage your Groupon campaigns directly from your smartphone. Scan and redeem Groupons, track campaign performance, view payment details, and respond to customer feedback.
- Scan and redeem Groupons
- Track campaign performance
- View payment details
- Respond to customer feedback
- Manage campaigns on-the-go
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The new Groupon Merchant app lets you manage your Groupon campaigns directly from your smartphone. Use the Groupon Merchant app to: Easily scan and redeem Groupons using your phone’s camera or keypad Get detailed insights into your campaign performance View your payment details\nSee and respond to customer feedback To get started, download the app and sign in to your Groupon merchant account.
Peek Professional
Manage your tour and activity business on the go with this app. It helps you maximize revenue, streamline operations, and view daily schedules in real-time. Offline access ensures changes sync when you're back online.
- Customizable sales dashboards
- Staff tip collection
- Direct customer communication (email/text)
- Membership management
- Walk-up booking POS
- Schedule and manifest viewing
- QR code guest check-in
- Digital waiver signing
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Peek Pro’s mobile app is designed to help you quickly manage your business on the go from anywhere. Whether on iPad or mobile, the Peek Pro app lets you maximize revenue, streamline staff operations and get a real-time view of your daily outlook. No signal? No problem! Any changes made will sync across devices as soon as you’re back online. With Peek Pro’s app you can: Create customized dashboards to quickly sell activities, rentals, and merchandise any way you want Keep staff happy with the ability to collect tips at any time Send emails and texts directly to customers to share updates and booking details Manage and redeem memberships from your most loyal customers Use Peek Checkout as a POS to quickly take walk-up bookings View assigned schedules and manifests to keep your staff up to date on arrivals Check in guests in seconds with QR Codes, and sign digital waivers on the spot Reschedule or cancel existing bookings and issue refunds from anywhere Take and send photos directly from the app to create lasting memories for your guests This app is for existing Peek Pro partners. If you haven't signed up yet, reach out to Peek Pro for a free demo to see how we help you increase bookings and save time!
Screenshots
Verdict
The clearest difference is monetization model: Groupon Merchant at free against Peek Professional's freemium. Groupon Merchant also leads on ratings volume (457 vs 100) and iOS requirement (15.0 vs 17.6). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.4 for Groupon Merchant against 3.3 for Peek Professional. Both are backed by a comparable volume of ratings — 457 and 100 respectively. Written reviews are what separate them: 26% of Groupon Merchant's written reviews are positive against 22% of Peek Professional's.
Groupon Merchant ships an update weekly, Peek Professional fortnightly. The most recent releases landed on September 21, 2026 and September 25, 2026 respectively.
| Parameter | Groupon Merchant | Peek Professional |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (457 ratings) — better | 3.3 (100 ratings) |
| Positive reviews | 26.3% of reviews — better | 21.8% of reviews |
| Number of ratings | 457 — better | 100 |
| Update frequency | Weekly — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 2 MB | 191 MB |
| Age rating | 4+ | 4+ |
| Developer | Groupon, Inc. | Peek Travel, Inc |
Customer experience
Groupon Merchant
Peek Professional
User reviews
Groupon Merchant
From 457 App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Helpful for building clientele
- 👍 User-friendly app
Room to improve
- 🐛 App crashes and freezes
- ⚠️ Poor customer service
- 💰 Groupon takes too much commission
- 🤖 Outsourced support with language barriers
- 🤔 Devalues business with discounts
Peek Professional
From 100 App Store ratingsWhat we love
- 👍 Top-notch customer service
- 👍 User-friendly interface (historically)
- 👍 Digital waivers are great
- 👍 Good for on-the-go bookings
- 👍 Self check-in feature is a favorite
Room to improve
- 🐛 App is buggy and unreliable
- 🐛 Frequent crashes and freezes
- 🐛 Poor UI/UX, especially after updates
- 🐛 Difficult to use mobile app
- 🐛 Inconsistent data display (reservations, manifests)
Bugs and requests
Groupon Merchant
Reported bugs
3 issues- Login issues and connectivity problems
- Camera functionality not working properly
- Delayed or missing payments to merchants
Requested features
3 requests- Search option to find redeemed vouchers by customer name
- Ability to pause or end campaigns easily
- More transparency on payouts and fees
Peek Professional
Reported bugs
30 issues- App crashes frequently
- App freezes
- Login issues after updates
- Manifest not loading or showing incorrect data
- Calendar not displaying correct dates or missing days
Show 25 moreShow fewer
- Inability to scroll through options
- Truncated guide names
- Miscalculations in invoicing
- Payment processing delays
- High-pitched sound emitted by app
- App requires frequent uninstall/reinstall
- Daily logouts
- Website broken on Chrome mobile
- App not iPhone X compatible (historically)
- Credit card processing failures
- App not loading on older iPhones
- Glitches during check-in process
- App is slow and consumes high energy
- Waivers deleted when reservations are moved
- Incorrect alphabetical sorting
- Missing screen for equipment needs tally
- App does not mirror website functionality
- Guests unable to schedule on mobile
- App shuts down upon opening
- App won't load tours
- Refund button lacks confirmation
- Updates consistently degrade app performance
- App becomes unusable after updates
- Schedule not displaying after updates
- App hangs before crashing
Requested features
17 requests- Improve UI/UX for easier navigation
- Allow users to choose preferred email client
- Option to copy names, numbers, and emails
- More filters (e.g., inactive tours)
- Ability to check reports from phone
Show 12 moreShow fewer
- Fix high-pitched sound issue
- Release updates to small batches first
- Hire a UX person and QA team
- Make app mirror the website functionality
- Add a confirmation step for refunds
- Improve manifest loading reliability
- Fix issues with truncated guide names
- Improve scrolling for options
- Fix calendar date display
- Add cart abandonment data functionality
- Improve payment processing speed
- Fix issues with not showing guest count per reservation
In-app purchases
Groupon Merchant
No in-app purchases
Peek Professional
No in-app purchases
Questions
Is Groupon Merchant free?
Is Peek Professional free?
Which has better reviews, Groupon Merchant or Peek Professional?
Do Groupon Merchant or Peek Professional have ads?
Which is updated more often, Groupon Merchant or Peek Professional?
Other comparisons
