Comparison

Amtrak vs Metrolink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amtrak

Book train tickets, manage your account, and access travel information on the go. Show your eTicket digitally and save payment details for quick purchases. Find station info and check train status easily.

Highlights
  • Digital eTickets
  • Ticket purchasing
  • Train status checks
  • Station information
  • Account management
  • Apple Wallet integration
Features
Currently charting
Read full description

Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it. • Show your eTicket while onboard, including multi-ride and monthly passes - no need to print • Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points • Check train status • Find station information • Edit and manage your account profile • Save credit cards for quick checkout • Send your eTicket to Apple Wallet • And so much more... With the Amtrak app, you can do it all right from your smart device.

About

Metrolink

Purchase and manage Metrolink train tickets directly from your smartphone. Buy various ticket types, activate them before boarding, and store them in a digital wallet. Easily transfer tickets to a new device if needed.

Highlights
  • Mobile ticket purchasing
  • Digital ticket wallet
  • Ticket transfer to new device
  • Secure payment processing
  • Various ticket types available
Features
Read full description

The official Metrolink App is like having a ticket machine in your pocket. Your device is your ticket! Buy a ticket anywhere, anytime - in seconds. With the Metrolink App, you can securely purchase Metrolink One-Way, Round-Trip tickets, 7-Day, Monthly and Weekend Day Passes in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information, activate your ticket prior to boarding and your device is your ticket. Never lose your ticket again! Once you purchase your ticket, it will always be in your ticket wallet. Need to replace your phone? No problem - you can easily transfer any purchased ticket to a new device. Riders who use the Corporate Quick Card and riders who transfer to Metro Rail should continue to use paper tickets from Metrolink’s Ticket Vending Machines. Metrolink will be implementing a variety of enhancements to enable these users to use mobile ticketing in the future. We are making the app better every day! Visit www.metrolinktrains.com/app for more information. Features: ● Onboarding screen updated

Screenshots

Amtrak4 screens
Metrolink4 screens

Verdict

The call

The clearest difference is rating: Amtrak at 4.7 against Metrolink's 2.5. Amtrak also leads on ratings volume (222K vs 371) and review sentiment (30% vs 14%). Metrolink's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.6 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Amtrak holds the better App Store score, 4.7 against 2.5. That said, the two scores are not equally well evidenced: Amtrak has 222K ratings behind it against 371, so its average is the more settled of the two. Written reviews point the same way: 30% of Amtrak's written reviews are positive against 14% of Metrolink's.

UpkeepUpdate frequency

Amtrak ships an update monthly, Metrolink every 3 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard7 real differences · 4 level
Amtrak versus Metrolink: the parameters behind the verdict, then further details
ParameterAmtrakMetrolink
PriceFreeFree
Rating4.7 (222K ratings) — better2.5 (371 ratings)
Positive reviews30.5% of reviews — better13.7% of reviews
Number of ratings222K — better371
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#21 — better—
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.6 — better
Further details — not scored
Size145 MB68 MB
Age rating+44+
DeveloperAmtrakSouthern California Regional Rail Authority

Customer experience

Amtrak

All ratings220,965 ratings
Positive91.5%
Neutral2.2%
Negative6.3%
Written reviews1,141 reviews
Positive30.5%
Neutral8.3%
Negative61.2%

Metrolink

All ratings371 ratings
Positive34.0%
Neutral9.4%
Negative56.6%
Written reviews124 reviews
Positive13.7%
Neutral12.9%
Negative73.4%

User reviews

Amtrak

From 222K App Store ratings

What we love

  • 🚀 Easy to navigate
  • 👍 Helpful for tracking delays and notifications
  • 🚂 Positive travel experience overall
  • 💻 Reliable for booking and managing trips

Room to improve

  • 🐛 Frequent crashes and errors
  • 🕰️ Lack of real-time updates on train status
  • 📱 Unintuitive and confusing app interface
  • 💳 Issues with booking and payment functionality

Metrolink

From 371 App Store ratings

What we love

  • 🚀 Easy ticket purchasing
  • 👍 Convenient for commuters
  • 💡 Supports LAX FlyAway tickets

Room to improve

  • 🐛 Frequent app crashes
  • 🔍 Lack of schedule/route information
  • ⏰ Tickets expire too quickly
  • 💰 Unclear ticket restrictions
  • 🤯 Confusing user interface

Bugs and requests

Amtrak

Reported bugs

3 issues
  • Inability to modify or cancel reservations
  • Inconsistent behavior when booking multi-leg trips
  • Problems with logging in and accessing account information

Requested features

4 requests
  • Add more detailed train information (amenities, quiet cars, etc.)
  • Improve trip planning and itinerary management features
  • Integrate with mobile wallets for easier ticketing
  • Provide better communication during service disruptions

Metrolink

Reported bugs

4 issues
  • Ticket barcodes not scanning properly
  • Inability to update billing address
  • Tickets not syncing across devices
  • Payment issues causing lost funds

Requested features

5 requests
  • Integrate with Apple Wallet
  • Add real-time service alerts
  • Allow advance ticket purchases
  • Provide detailed station/route info
  • Implement better password/account management

In-app purchases

None

Amtrak

No in-app purchases

None

Metrolink

No in-app purchases

Questions

Is Amtrak free?
Amtrak is free to download, with no in-app purchases.
Is Metrolink free?
Metrolink is free to download, with no in-app purchases.
Which has better reviews, Amtrak or Metrolink?
Amtrak is rated higher. Amtrak averages 4.7 out of 5 from 222K ratings, while Metrolink averages 2.5 from 371 ratings.
Do Amtrak or Metrolink have ads?
Neither Amtrak nor Metrolink shows ads.
Which is updated more often, Amtrak or Metrolink?
Amtrak ships an update monthly, and Metrolink every 3 months. Most recently, Amtrak was updated on October 26, 2026 and Metrolink on October 24, 2026.

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