Amtrak is beyond awful. Coach is like riding a Greyhound, above that is like riding in a disgusting and decrepit time capsule that costs you an arm, leg, and your first born, and even then, you may be delayed indefinitely (no joke, days sometimes) without any recourse or even explanation. They are operating on technology out of the Stone Age and lack the ability to communicate within the company between different departments. So you get told BS and shoved off to the next person over and over and over again when you try and get any explanation or assistance. It’s a scam and a long dying company that just needs to be completely replaced. Seriously, steer clear.
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