first direct vs eQ Mobile

Your everyday just got a whole lot easier. Even better banking has arrived. At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party… Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler. From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way. So go on. Get yourself up to date. Update now >> • Free to use, but providers may charge for download and usage • Use in accordance with local laws and check charges if using abroad • Use in accordance with our App terms and conditions • Use in accordance with Apple terms and conditions • This app may be withdrawn at any time, but we’ll always keep you in the loop.

Corporate Banking on the go. eQ Mobile is the companion to our eQ web service and is for all eQ users. Protected by biometrics, our highly secure app lets you authorise batches of payments, view account balances and historic transactions, on the move. From anywhere. You can use the app as an alternative to card & reader to log in to your eQ web profile. Key Features Quick and easy setup with your existing eQ credentials. Authorise payments on the move. Payment approval with iOS devices that use biometrics. View accounts and balances. View historic transactions. Log in to your eQ web profile. All without a Smartcard and reader. Security you can bank on. Providing biometric and advanced anti-fraud systems, our robust security checks make sure your business is protected. Keep your finances secure with Touch ID or Face ID and set a unique eQ Mobile keycode. Comprehensive support Access to eQ Mobile can be managed by your eQ system administrator. Get help and support from our handy 'How to' guides. You can call the eQ Helpdesk. Providing Feedback Our customers are at the heart of every decision we make for eQ Mobile - occasionally you may be prompted in the app to complete a short survey about your experience, which ensures we're shaping the app around your needs. We really appreciate your feedback. If you have suggestions or advice on how this app would work better for you, please contact the eQ Helpdesk. eQ Mobile is available exclusively to eQ customers. For more information visit www.rbsinternational.com/eqmobile