F5 Access Legacy vs SettleAssist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
F5 Access Legacy
This app provides secure VPN access to enterprise networks and applications for older iOS versions (9-11). It enables mobile device access using F5 BIG-IP Access Policy Manager, offering features like automatic roaming and per-app VPN.
- Secure mobile access with BIG-IP APM
- Automatic roaming between networks
- Full Layer 3 network access
- iOS per-app VPN support
- Multi-factor authentication
- Biometric and device authentication
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The F5 Access Legacy supports iOS versions 9-11 only. iOS version 12.xx and newer requires F5 Access 2018 (to be renamed to F5 Access) available on the Apple App Store. F5 Access from F5 Networks secures and accelerates mobile device access to enterprise networks and applications using VPN and optimization technologies. Secure VPN access is provided as part of an enterprise deployment of F5 BIG-IP® Access Policy Manager™ (APM). Use of this application is subject to the End User License Agreement available at: https://cdn.f5.com/product/apm/apps/eula.html By downloading and using the application, you agree to its terms. F5 Access for iOS™, version 2.1.2, features: - Secure mobile access when used with BIG-IP® Access Policy Manager. - Automatic roaming between networks, enabling users to stay securely connected while on the go. - Full Layer 3 network access to all appropriate enterprise applications and files. - Support for iOS per-app VPN. - Web logon protocol support. - Multi-factor authentication. - Custom URL scheme support for creating F5 Access Client configurations. - Custom URL scheme support for starting and stopping F5 Access Client. - Administrator enforced device lock settings. - Jailbroken device detection. - Biometric and Device Authentication for re-use of cached credentials. - Managed configuration mode for disabling of user edits to connection configurations after user’s IT admin has setup the initial configurations. - Seamless user provisioning through MDM products from VMware Airwatch, IBM MaaS360 and MobileIron Core. Requirements: (Contact your IT Administrator) - F5 BIG-IP® Access Policy Manager solution BEFORE CONTACTING F5 SUPPORT, PLEASE REFERENCE: https://support.f5.com/csp/article/K2633
SettleAssist
This application streamlines the inspection of residential exteriors for hail or wind damage. It provides support for both SettleAssist and ScopeAssist products, simplifying the damage assessment process.
- Exterior home inspection
- Hail damage assessment
- Wind damage assessment
- Supports SettleAssist
- Supports ScopeAssist
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The Accurence app simplifies inspecting the exterior of homes and residential buildings for hail or wind damage. The app supports both SettleAssist and ScopeAssist products.
Screenshots
Verdict
The clearest difference is rating: SettleAssist at 3.8 against F5 Access Legacy's 2.0. SettleAssist also leads on update cadence (every 6 weeks vs every 4 months) and ratings volume (276 vs 34). F5 Access Legacy's advantage is iOS requirement (9.0 vs 14.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SettleAssist holds the better App Store score, 3.8 against 2.0. That said, the two scores are not equally well evidenced: SettleAssist has 276 ratings behind it against 34, so its average is the more settled of the two. Written reviews point the same way: 31% of F5 Access Legacy's written reviews are positive against 37% of SettleAssist's.
F5 Access Legacy ships an update every 4 months, SettleAssist every 6 weeks. The most recent releases landed on October 12, 2026 and October 7, 2026 respectively.
| Parameter | F5 Access Legacy | SettleAssist |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (34 ratings) | 3.8 (276 ratings) — better |
| Positive reviews | 30.9% of reviews | 36.6% of reviews — better |
| Number of ratings | 34 | 276 — better |
| Update frequency | Every 4 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 21 MB | 64 MB |
| Age rating | 4+ | 4+ |
| Developer | F5 Networks, Inc. | Accurence |
Customer experience
F5 Access Legacy
SettleAssist
User reviews
F5 Access Legacy
From 34 App Store ratingsWhat we love
- 👍 Works great
- 👍 Simple and easy to use
- 👍 Great VPN client
- 👍 Seamless connection
- 👍 Efficient and reliable
Room to improve
- 🐛 Not working with iOS 12
- 🐛 Not working with iOS 13
- 🐛 Server settings won't save
- 🐛 Unable to remove VPN settings
- 🐛 App crashes on open
SettleAssist
From 276 App Store ratingsWhat we love
- 👍 Great photo features
- 👍 Seamless referral sending
- 👍 Friendly customer service
- 👍 Guides through process
- 👍 Efficient photo loading
Room to improve
- 🐛 Slow performance
- 🐛 Unintuitive interface
- 🐛 Login issues repeatedly
- 🐛 Makes adjusting worse
- 🐛 Slows everything down
Bugs and requests
F5 Access Legacy
Reported bugs
11 issues- App needs to be updated for iOS 12
- App needs to be updated for iOS 13
- Server settings not saving on iOS 12
- Unable to remove VPN settings from iOS 12
- App crashes on open, requires reinstallation
Show 6 moreShow fewer
- Authentication fails before credentials are entered
- Broken on iPad Pro
- Web login page doesn't work on iOS 8
- DNS forwarding not working
- Does not support multiple network access resources
- Unsupported browser on iPhone
Requested features
6 requests- Update for iOS 12
- Update for iOS 13
- Support Touch ID
- Support 2-factor authentication
- Configure proxy server and exceptions
Show 1 moreShow fewer
- Allow selection of multiple network resources
SettleAssist
Reported bugs
18 issues- Forgets login repeatedly
- Errors during setup and use
- No resend function for failed claims
- Delays in photo processing
- App adds pain line items for everything
Show 13 moreShow fewer
- Jams Xactimate
- Rearranges photos in report
- Freezes, locks up
- Photos get stuck inside the app
- Voice dictation not working correctly (iOS 13)
- App does not work when network is unavailable
- Glitchy performance
- Estimates are of poor quality
- Ridiculously slow and inaccurate
- Very glitchy
- Creates horribly inaccurate estimates
- Won't open claims or locks up
- Photo quality is an F
Requested features
11 requests- FaceID/Biometric login
- "Apply to all elevations" option for guttering
- Improve password management (allow reuse, no forced resets)
- Offline functionality
- Improve photo quality
Show 6 moreShow fewer
- Add more material variations
- Improve estimate tree appearance upon upload
- Add all options for roof coverings
- Improve voice dictation for photo labeling
- Advanced login features
- Update to better suit user needs
In-app purchases
F5 Access Legacy
No in-app purchases
SettleAssist
No in-app purchases
Questions
Is F5 Access Legacy free?
Is SettleAssist free?
Which has better reviews, F5 Access Legacy or SettleAssist?
Do F5 Access Legacy or SettleAssist have ads?
Which is updated more often, F5 Access Legacy or SettleAssist?
Other comparisons
