Comparison

Xfinity Home vs Kwikset

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xfinity Home

Control your home security and smart devices remotely. Arm or disarm your system, receive alerts, monitor video feeds, and manage lights and thermostats from your smartphone or tablet.

Highlights
  • Remote arm and disarm
  • Real-time alerts
  • Remote video monitoring
  • Lighting control
  • Thermostat control
  • Automated rules
Read full description

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet. FEATURES - Remote arm and disarm - Real-time text and email alerts when alarms are triggered and motion is detected* - Remote video monitoring* - Lighting and thermostat control* WORKS WITH XFINITY COMPATIBLE DEVICES* - Thermostats: Ecobee, Carrier Cor, Zen - Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights - Locks: August Smart Locks, Kwikset SmartCode Door Locks REQUIREMENTS - Wi-Fi or 4G cellular internet connection - Xfinity Home service - Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username) *Purchase of additional hardware may be required. Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package. Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

About

Kwikset

Control and monitor your smart locks remotely, manage guest access with custom codes, and receive instant security alerts. Integrate with popular smart home ecosystems for enhanced automation and peace of mind.

Highlights
  • Remote lock monitoring and control
  • Guest access code management
  • Instant activity and security alerts
  • Multi-home and lock management
  • Smart home ecosystem integration (Wi-Fi, Matter)
  • Encrypted data security
Features
Read full description

At Kwikset, we understand that the locks you choose to protect your home is a decision you do not take lightly. That is why we do not take shortcuts when it comes to quality, because we know that a better lock means better peace of mind. Remote Access Control Monitor the status of your locks and manage your home's access seamlessly from anywhere at any time. Trusted Access Management Share app access with guests or create scheduled or one-time access codes for keyless entry. Instant Activity Alerts Receive instant notifications anytime someone accesses your home, or when invalid codes are entered, or lock tampering occurs. Intuitive Home Management Easily configure and manage multiple homes and locks for complete control. Seamless Integration with Smart Ecosystems Add your lock via Wi-Fi to your preferred smart home ecosystems, including Google Home or Amazon Alexa, or amplify automation through IFTTT. Kwikset’s new Halo Select lock is Matter and Wi-Fi compatible, giving you the same Wi-Fi options as our other Halo locks. With Matter, you can connect to Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, and other Matter hubs via Thread. Matter features may differ from ecosystem to ecosystem. You can check out www.kwikset.com/matter for more information. Security and Peace of Mind Kwikset provides unparalleled security while safeguarding your privacy. All data shared between the lock, the server, and the Kwikset app is encrypted, and our servers are exclusively hosted in the US. Our goal is to provide you with the utmost convenience, trust, and safety for your smart living experience. The Kwikset App is compatible with all Kwikset Halo and Kwikset Aura smart locks. Kwikset®, a trusted leader in residential security and a registered trademark of ASSA ABLOY Americas Residential Inc., an ASSA ABLOY Group Company

Screenshots

Xfinity Home4 screens
Kwikset4 screens

Verdict

The call

The clearest difference is rating: Kwikset at 4.8 against Xfinity Home's 4.3. Kwikset also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kwikset holds the better App Store score, 4.8 against 4.3. Both are backed by a comparable volume of ratings — 12K and 60K respectively. Written reviews point the same way: 29% of Xfinity Home's written reviews are positive against 48% of Kwikset's.

UpkeepUpdate frequency

Xfinity Home ships an update every 2 months, Kwikset every 3 months. Both last shipped on October 30, 2026.

Scorecard5 real differences · 5 level
Xfinity Home versus Kwikset: the parameters behind the verdict, then further details
ParameterXfinity HomeKwikset
PriceFreeFree
Rating4.3 (12K ratings)4.8 (60K ratings) — better
Positive reviews28.8% of reviews47.9% of reviews — better
Number of ratings12K60K — better
Update frequencyEvery 2 months — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS17.216.0 — better
Further details — not scored
Size72 MB356 MB
Age rating4+4+
DeveloperComcastASSA ABLOY AMERICAS RESIDENTIAL INC.

Customer experience

Xfinity Home

All ratings12,008 ratings
Positive84.5%
Neutral3.3%
Negative12.2%
Written reviews219 reviews
Positive28.8%
Neutral9.6%
Negative61.6%

Kwikset

All ratings58,076 ratings
Positive97.0%
Neutral1.5%
Negative1.5%
Written reviews601 reviews
Positive47.9%
Neutral12.3%
Negative39.8%

User reviews

Xfinity Home

From 12K App Store ratings

What we love

  • 🚀 Convenient app
  • 🔒 Great home security system
  • 👍 Reliable and trustworthy service
  • 🚀 Easy to use and navigate
  • 👍 Helpful and responsive customer service

Room to improve

  • 🐛 App connectivity issues
  • 🐛 Buggy and unreliable app
  • 🐛 Camera and sensor malfunctions
  • 🐛 Frequent app crashes and freezes
  • 🐛 Notifications not working as expected

Kwikset

From 60K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure access
  • 👍 Convenient remote control
  • 👍 Helpful for short-term rentals
  • 👍 Great design

Room to improve

  • 🐛 Connectivity issues
  • 🔋 Battery life problems
  • 🐛 Unreliable app performance
  • 🐛 Firmware update challenges
  • 🐛 Difficult setup and pairing

Bugs and requests

Xfinity Home

Reported bugs

5 issues
  • Unable to login or connect to system
  • Cameras not loading or showing live feed
  • Alarm not arming/disarming properly
  • Sensors not triggering alerts correctly
  • Inconsistent app behavior after updates

Requested features

5 requests
  • Dark mode option
  • Faster video playback speeds
  • Geofencing for automatic arming/disarming
  • Better integration with other smart home devices
  • More customization options for automation rules

Kwikset

Reported bugs

4 issues
  • App crashes and freezes
  • Inability to update firmware
  • Inconsistent lock status reporting
  • Pairing failures with Bluetooth and WiFi

Requested features

4 requests
  • Customizable notifications
  • Ability to manage multiple locks
  • Scheduled auto-lock feature
  • Integration with smart home platforms

In-app purchases

None

Xfinity Home

No in-app purchases

None

Kwikset

No in-app purchases

Questions

Is Xfinity Home free?
Xfinity Home is free to download, with no in-app purchases.
Is Kwikset free?
Kwikset is free to download, with no in-app purchases.
Which has better reviews, Xfinity Home or Kwikset?
Kwikset is rated higher. Xfinity Home averages 4.3 out of 5 from 12K ratings, while Kwikset averages 4.8 from 60K ratings.
Do Xfinity Home or Kwikset have ads?
Xfinity Home shows ads; Kwikset does not.
Which is updated more often, Xfinity Home or Kwikset?
Xfinity Home ships an update every 2 months, and Kwikset every 3 months. Most recently, Xfinity Home was updated on October 30, 2026 and Kwikset on October 30, 2026.

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