Comparison

Xfinity Home vs Total Connect Comfort

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xfinity Home

Control your home security and smart devices remotely. Arm or disarm your system, receive alerts, monitor video feeds, and manage lights and thermostats from your smartphone or tablet.

Highlights
  • Remote arm and disarm
  • Real-time alerts
  • Remote video monitoring
  • Lighting control
  • Thermostat control
  • Automated rules
Read full description

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet. FEATURES - Remote arm and disarm - Real-time text and email alerts when alarms are triggered and motion is detected* - Remote video monitoring* - Lighting and thermostat control* WORKS WITH XFINITY COMPATIBLE DEVICES* - Thermostats: Ecobee, Carrier Cor, Zen - Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights - Locks: August Smart Locks, Kwikset SmartCode Door Locks REQUIREMENTS - Wi-Fi or 4G cellular internet connection - Xfinity Home service - Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username) *Purchase of additional hardware may be required. Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package. Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

About

Total Connect Comfort

Remotely monitor and control your home's heating and cooling system from anywhere. Adjust schedules, set temperatures, and receive alerts for your connected thermostats. Offers weather forecasts and multi-location management.

Highlights
  • Remote temperature control
  • Schedule management
  • System settings adjustment
  • Humidifier/dehumidifier control
  • 5-day weather forecast
  • Thermostat alerts
  • Multi-thermostat access
Features
Read full description

The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. With the Total Connect Comfort app users can: - View and change the schedule (for thermostats that support this feature) - View and change heating and cooling system settings - View and set the indoor temperature - View and change system fan (for thermostats that support this feature) - View and change humidifier and dehumidifier settings (for thermostats that support this feature) - View 5-Day weather forecast - View outdoor temperature and humidity (when used with an outdoor sensor) - Access multiple smart thermostats - Access multiple locations if more than one system is registered - View thermostat alerts such as high or low temperature - Use the Demo Mode before purchasing a thermostat - Automatically upgrade to new features once they become available Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort.

Screenshots

Xfinity Home4 screens
Total Connect Comfort4 screens

Verdict

The call

The clearest difference is ads: Total Connect Comfort at none against Xfinity Home's shown. Total Connect Comfort also leads on monetization model (free vs free with in-app purchases) and ratings volume (76K vs 12K). Xfinity Home's advantage is update cadence (every 2 months vs every 6 months). On price, rating, review sentiment and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.3 for Xfinity Home against 4.3 for Total Connect Comfort. That said, the two scores are not equally well evidenced: Total Connect Comfort has 76K ratings behind it against 12K, so its average is the more settled of the two. Written reviews split almost evenly too, at 29% and 28% positive.

UpkeepUpdate frequency

Xfinity Home ships an update every 2 months, Total Connect Comfort every 6 months. Both last shipped on November 13, 2026.

Scorecard5 real differences · 5 level
Xfinity Home versus Total Connect Comfort: the parameters behind the verdict, then further details
ParameterXfinity HomeTotal Connect Comfort
PriceFreeFree
Rating4.3 (12K ratings) — better4.3 (76K ratings)
Positive reviews28.6% of reviews — better28.2% of reviews
Number of ratings12K76K — better
Update frequencyEvery 2 months — betterEvery 6 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS17.214.0 — better
Further details — not scored
Size72 MB19 MB
Age rating4+4+
DeveloperComcastResideo Technologies, Inc.

Customer experience

Xfinity Home

All ratings12,008 ratings
Positive84.5%
Neutral3.3%
Negative12.2%
Written reviews220 reviews
Positive28.6%
Neutral9.5%
Negative61.8%

Total Connect Comfort

All ratings75,878 ratings
Positive83.3%
Neutral5.9%
Negative10.8%
Written reviews1,141 reviews
Positive28.2%
Neutral16.0%
Negative55.8%

User reviews

Xfinity Home

From 12K App Store ratings

What we love

  • 🚀 Convenient app
  • 🔒 Great home security system
  • 👍 Reliable and trustworthy service
  • 🚀 Easy to use and navigate
  • 👍 Helpful and responsive customer service

Room to improve

  • 🐛 App connectivity issues
  • 🐛 Buggy and unreliable app
  • 🐛 Camera and sensor malfunctions
  • 🐛 Frequent app crashes and freezes
  • 🐛 Notifications not working as expected

Total Connect Comfort

From 76K App Store ratings

What we love

  • 🚀 Remote control
  • 🔒 Reliable connectivity
  • 👍 Easy to use
  • 👍 Convenient scheduling
  • 👍 Useful reports

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Unreliable temperature readings
  • 🐛 Inconsistent app performance
  • 🔋 Frequent power cycling
  • 👎 Limited customization options

Bugs and requests

Xfinity Home

Reported bugs

5 issues
  • Unable to login or connect to system
  • Cameras not loading or showing live feed
  • Alarm not arming/disarming properly
  • Sensors not triggering alerts correctly
  • Inconsistent app behavior after updates

Requested features

5 requests
  • Dark mode option
  • Faster video playback speeds
  • Geofencing for automatic arming/disarming
  • Better integration with other smart home devices
  • More customization options for automation rules

Total Connect Comfort

Reported bugs

4 issues
  • Thermostat not responding to app commands
  • Incorrect time zone settings
  • Frequent disconnections from WiFi
  • Thermostat resetting to default settings

Requested features

5 requests
  • Ability to set temperature deadband
  • Runtime data and energy usage tracking
  • Geofencing and automatic mode switching
  • More flexible scheduling options
  • Push notifications for temperature changes

In-app purchases

None

Xfinity Home

No in-app purchases

None

Total Connect Comfort

No in-app purchases

Questions

Is Xfinity Home free?
Xfinity Home is free to download, with no in-app purchases.
Is Total Connect Comfort free?
Total Connect Comfort is free to download, with no in-app purchases.
Which has better reviews, Xfinity Home or Total Connect Comfort?
Xfinity Home is rated higher. Xfinity Home averages 4.3 out of 5 from 12K ratings, while Total Connect Comfort averages 4.3 from 76K ratings.
Do Xfinity Home or Total Connect Comfort have ads?
Xfinity Home shows ads; Total Connect Comfort does not.
Which is updated more often, Xfinity Home or Total Connect Comfort?
Xfinity Home ships an update every 2 months, and Total Connect Comfort every 6 months. Most recently, Xfinity Home was updated on November 13, 2026 and Total Connect Comfort on November 13, 2026.

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