Comparison

Xfinity Home vs Kept by Safe Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xfinity Home

Control your home security and smart devices remotely. Arm or disarm your system, receive alerts, monitor video feeds, and manage lights and thermostats from your smartphone or tablet.

Highlights
  • Remote arm and disarm
  • Real-time alerts
  • Remote video monitoring
  • Lighting control
  • Thermostat control
  • Automated rules
Read full description

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet. FEATURES - Remote arm and disarm - Real-time text and email alerts when alarms are triggered and motion is detected* - Remote video monitoring* - Lighting and thermostat control* WORKS WITH XFINITY COMPATIBLE DEVICES* - Thermostats: Ecobee, Carrier Cor, Zen - Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights - Locks: August Smart Locks, Kwikset SmartCode Door Locks REQUIREMENTS - Wi-Fi or 4G cellular internet connection - Xfinity Home service - Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username) *Purchase of additional hardware may be required. Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package. Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

About

Kept by Safe Home

Control your home's lighting, climate, security, and cameras remotely from a single app. Receive real-time alerts for security events or family arrivals, and monitor live video feeds with event recording.

Highlights
  • Remote home security control
  • Live video monitoring
  • Event recording
  • Climate control
  • Lighting control
  • Smart device integration
Features
Read full description

Stay connected from anywhere. Kept by Safe Home lets you control your lighting, climate, cameras, and security anywhere from a single application. Receive real-time alarm status and arm or disarm your security system remotely. Get instant alerts in the event of a security alarm, or simply to be notified when your family arrives home. Live Video Monitoring and Event Recording. Set cameras to automatically record security events in your home. Check in on your family and pets when you can’t be there. See who is at the door, or monitor your premises from multiple cameras at once. Control your Entire Home. Enjoy full interactive home control including lights, locks, cameras, thermostats, garage doors, and other connected devices.

Screenshots

Xfinity Home4 screens
Kept by Safe Home4 screens

Verdict

The call

The clearest difference is rating: Kept by Safe Home at 5.0 against Xfinity Home's 4.3. Kept by Safe Home also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Xfinity Home's advantage is ratings volume (12K vs 2). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kept by Safe Home holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Xfinity Home has 12K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 8, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
Xfinity Home versus Kept by Safe Home: the parameters behind the verdict, then further details
ParameterXfinity HomeKept by Safe Home
PriceFreeFree
Rating4.3 (12K ratings)5.0 (2 ratings) — better
Positive reviews28.8% of reviews—
Number of ratings12K — better2
Update frequencyEvery 2 monthsEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS17.215.0 — better
Further details — not scored
Size72 MB118 MB
Age rating4+4+
DeveloperComcastSafe Home Security Inc

Customer experience

Xfinity Home

All ratings12,008 ratings
Positive84.5%
Neutral3.3%
Negative12.2%
Written reviews219 reviews
Positive28.8%
Neutral9.6%
Negative61.6%

Kept by Safe Home

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Xfinity Home

Reported bugs

5 issues
  • Unable to login or connect to system
  • Cameras not loading or showing live feed
  • Alarm not arming/disarming properly
  • Sensors not triggering alerts correctly
  • Inconsistent app behavior after updates

Requested features

5 requests
  • Dark mode option
  • Faster video playback speeds
  • Geofencing for automatic arming/disarming
  • Better integration with other smart home devices
  • More customization options for automation rules

Kept by Safe Home

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Xfinity Home

No in-app purchases

None

Kept by Safe Home

No in-app purchases

Questions

Is Xfinity Home free?
Xfinity Home is free to download, with no in-app purchases.
Is Kept by Safe Home free?
Kept by Safe Home is free to download, with no in-app purchases.
Which has better reviews, Xfinity Home or Kept by Safe Home?
Kept by Safe Home is rated higher. Xfinity Home averages 4.3 out of 5 from 12K ratings, while Kept by Safe Home averages 5.0 from 2 ratings.
Do Xfinity Home or Kept by Safe Home have ads?
Xfinity Home shows ads; Kept by Safe Home does not.
Which is updated more often, Xfinity Home or Kept by Safe Home?
Xfinity Home ships an update every 2 months, and Kept by Safe Home every 2 months. Most recently, Xfinity Home was updated on November 8, 2026 and Kept by Safe Home on November 3, 2026.

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