Access MV vs My WM

City of Mission Viejo If you spot graffiti in the City or need to request other services, you can report the issue within seconds with Access MV for the iPhone! Just open the app, select your issue, and snap a photo - the app knows the location and who can fix it for you. Access MV is a cutting-edge tool that gives you the opportunity to improve your community by reporting an array of issues. Reported issues are automatically entered into the City’s service request system and can be tracked by a work order number that's issued for each case. You can also receive the latest news, information and events through this app. Be sure to install the app today and join Mission Viejo in re-inventing the citizen-government connection!

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.