Comparison

ING Australia Banking vs Hostplus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ING Australia Banking

Manage your finances on the go with this banking app. Access digital cards, make secure online payments, and track savings. It offers real-time payments, card management, and account balance checks without logging in.

Highlights
  • Add cards to Apple Pay
  • View cards digitally and securely
  • Dynamic CVV for online transactions
  • Round up transactions to save
  • Real-time payments (NPP)
  • Manage card PIN and limits
  • Find Bank@Post locations
Features
Read full description

Spend LESS time doing MORE. With the ING mobile app, you can bank anytime, anywhere. KEY FEATURES • Add your ING Visa debit and credit cards to Apple Pay • View your cards digitally and securely in the app • Make online transactions with peace of mind using a dynamic CVV • Round up your eligible transactions to help you save faster OTHER COOL STUFF • Make real-time payments with eligible accounts (NPP Payments) • Change your Pay Anyone limit • Benefits and rebates tracker • Choose to check the balances of favourite accounts without logging in • View and share your statements • Change your card PIN, place your card on/off hold, or report a lost/stolen card for your Orange Everyday account • Find the nearest Bank@Post location by suburb or postcode Terms of use and Security: Read about the terms of use governing your use of this mobile application plus ING security policy and information. * For the curious part of you Normal data charges apply. Please check with your mobile phone service provider for details. iPhone and iPod Touch are trademarks of Apple Inc., registered in the U.S. and other countries. Using your mobile to bank with ING ~is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823.

About

Hostplus

Manage your superannuation and insurance on the go. Check your balance, track contributions, and access useful features securely. Designed for existing members, it offers a simple and intuitive experience.

Highlights
  • Check account balance
  • Track contributions
  • View insurance details
  • Secure login (PIN, Touch ID, Face ID)
  • Simple and easy to understand
Features
Read full description

At Hostplus, we pride ourselves on being uncomplicated. We make sure everything we do is simple to understand and full of only useful things. Our app is no exception. Check your balance, track your contributions, view your insurance and more with the Hostplus app. Getting started - This app is for Hostplus super members. If you don’t have an account with us, you can join online at hostplus.com.au - To make sure you’re using the latest features, please make sure your automatic updates are switched on. Logging in - Login easily with a PIN, Touch ID, or Face ID for secure access to your information on the go.

Screenshots

ING Australia Banking4 screens
Hostplus4 screens

Verdict

The call

The clearest difference is rating: Hostplus at 4.9 against ING Australia Banking's 2.6. Hostplus also leads on review sentiment (49% vs 17%) and ratings volume (80 vs 16). ING Australia Banking's advantage is update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hostplus holds the better App Store score, 4.9 against 2.6. That said, the two scores are not equally well evidenced: Hostplus has 80 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 17% of ING Australia Banking's written reviews are positive against 49% of Hostplus's.

UpkeepUpdate frequency

ING Australia Banking ships an update monthly, Hostplus every 2 months. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
ING Australia Banking versus Hostplus: the parameters behind the verdict, then further details
ParameterING Australia BankingHostplus
PriceFreeFree
Rating2.6 (16 ratings)4.9 (80 ratings) — better
Positive reviews16.8% of reviews49.2% of reviews — better
Number of ratings1680 — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size92 MB30 MB
Age rating4+4+
DeveloperING Bank (Australia) LimitedHOSTPLUS Super

Customer experience

ING Australia Banking

All ratings16 ratings
Positive37.5%
Neutral0.0%
Negative62.5%
Written reviews519 reviews
Positive16.8%
Neutral12.9%
Negative70.3%

Hostplus

All ratings80 ratings
Positive98.8%
Neutral0.0%
Negative1.3%
Written reviews181 reviews
Positive49.2%
Neutral8.8%
Negative42.0%

User reviews

ING Australia Banking

From 16 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Reliable
  • 💰 Great interest rates
  • 🚀 Fast transactions
  • 👍 Simple and clean design

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Lack of notifications
  • 🤔 Limited features compared to competitors
  • 🔒 Poor security and fraud protection
  • 🙄 Forced updates and login issues

Hostplus

From 80 App Store ratings

What we love

  • 👍 Easy to use and navigate interface
  • 📱 Clean, modern, and intuitive design
  • ⚡ Quick access to balance and account information
  • 📊 Helpful graphs and visual balance tracking
  • 🔔 Real-time balance update notifications

Room to improve

  • 🐛 Frequent app crashes and errors
  • ⏱️ Slow loading times and laggy performance
  • 🔄 Frequent maintenance windows and downtime
  • ❌ Login failures and authentication issues
  • 📉 Real-time balance updates degraded to 1-2 days

Bugs and requests

ING Australia Banking

Reported bugs

5 issues
  • App crashing on login
  • Inability to access account details
  • Delayed or missing transaction updates
  • Compatibility issues with new devices
  • Unreliable app performance

Requested features

5 requests
  • Spending categorization and budgeting tools
  • Notifications for transactions and account activity
  • Ability to manage accounts and cards from the app
  • Improved search and transaction history features
  • Integration with other financial services

Hostplus

Reported bugs

14 issues
  • App stuck on loading screen after PIN entry
  • Login button unresponsive after recent updates
  • Error 122: Minimum security requirements violation
  • Unexpected error messages preventing app access
  • Session timeout during password recovery
Show 9 more
  • App forgets login details after updates
  • Error 115: Cannot connect to ChoicePlus
  • Blue screen with no content displayed
  • Facial recognition reverting to PIN without reason
  • App requires update but no update available
  • Push notifications with test messages appearing
  • Continue button not responding during login
  • Extended maintenance periods (14+ hours)
  • App crashes after new updates

Requested features

13 requests
  • Historical balance tracking by specific dates
  • Financial year earnings breakdown (not just 12 months)
  • Better graphs and detailed performance analysis
  • Investment switching capability on app
  • Two-factor authentication via authenticator app
Show 8 more
  • More detailed asset allocation information
  • Download statements functionality
  • Advanced calculators and financial tools
  • Swap function for investments
  • Better iPad optimization and landscape mode
  • Ability to view investment returns and drill-down analysis
  • Performance reports accessible on app
  • Larger margin options for trading orders

In-app purchases

None

ING Australia Banking

No in-app purchases

None

Hostplus

No in-app purchases

Questions

Is ING Australia Banking free?
ING Australia Banking is free to download, with no in-app purchases.
Is Hostplus free?
Hostplus is free to download, with no in-app purchases.
Which has better reviews, ING Australia Banking or Hostplus?
Hostplus is rated higher. ING Australia Banking averages 2.6 out of 5 from 16 ratings, while Hostplus averages 4.9 from 80 ratings.
Do ING Australia Banking or Hostplus have ads?
Neither ING Australia Banking nor Hostplus shows ads.
Which is updated more often, ING Australia Banking or Hostplus?
ING Australia Banking ships an update monthly, and Hostplus every 2 months. Most recently, ING Australia Banking was updated on September 23, 2026 and Hostplus on September 22, 2026.

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