Comparison

Purolator vs Direct Delivery

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Purolator

Manage all your shipping needs from your mobile device. Create shipments, track packages in real-time, get transit estimates, and schedule pickups. Find nearby shipping locations and receive proactive notifications for shipment updates.

Highlights
  • Create shipments
  • Track shipments
  • Get estimates and transit times
  • Schedule pickups
  • Find shipping locations
  • Proactive notifications
Features
Read full description

Get estimates, schedule pickups, create and track your shipments. Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule. Purolator’s mobile app gives you increased visibility and control of your shipments. With the app, you can easily create, manage and track your shipments from any mobile device anywhere, and anytime. Purolator’s Mobile App features: NEW! Create a Shipment Easily create a Credit Card or account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres. Shipment Tracking Check the latest status of your shipment while you are on-the-go. Easily access tracking details including when your shipment is in-transit or delivered. Estimates and Transit Times Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs. Schedule Pickups Schedule a convenient time for Purolator to pick up from your location. Location Finder Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience. Proactive Notifications Better manage your business priorities by simply subscribing to receive instant updates of shipments at your fingertips. Support Contact us directly by calling or emailing Customer Service.

About

Direct Delivery

Read full description

Squamish BC local delivery. Delivering 6 days a week. 11:00am - 11:00 pm. Deliveries starting at $9.00.

Screenshots

Purolator4 screens
Direct Delivery3 screens

Verdict

The call

The clearest difference is update cadence: Purolator at every 2 weeks against Direct Delivery's every 5 months. Direct Delivery's advantage is iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Purolator ships an update every 2 weeks, Direct Delivery every 5 months. The most recent releases landed on September 24, 2026 and December 22, 2025 respectively.

Scorecard2 real differences · 8 level
Purolator versus Direct Delivery: the parameters behind the verdict, then further details
ParameterPurolatorDirect Delivery
PriceFreeFree
Rating3.3 (47 ratings) — better
Positive reviews1.8% of reviews
Number of ratings47 — better
Update frequencyEvery 2 weeks — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.011.0 — better
Further details — not scored
Size31 MB23 MB
Age rating4+17+
DeveloperPurolator Inc.Bradley McGinn

Bugs and requests

Purolator

Reported bugs

14 issues
  • Chatbot fails to recognize valid tracking numbers
  • App crashes when entering tracking information
  • Tracking numbers display with invalid prefix (equal sign)
  • App freezes for extended periods
  • Tracking feature shows 'under maintenance' for weeks
Show 9 more
  • Website tracking works but app shows 'no shipment found'
  • Cannot copy/paste tracking numbers properly
  • App won't accept tracking numbers from US origins
  • Notification system sends updates 24+ hours late
  • Chatbot asks repetitive questions and loops infinitely
  • Barcode scanner removed without replacement
  • App opens browser popup instead of native tracking
  • Previous tracked parcels deleted after updates
  • Login functionality removed in recent updates

Requested features

14 requests
  • Restore original tracking list/dashboard interface
  • Allow saving and managing multiple tracking numbers
  • Implement barcode scanning functionality
  • Add in-app push notifications for tracking updates
  • Include detailed tracking history and timeline view
Show 9 more
  • Allow custom nicknames for tracked shipments
  • Make AI chatbot optional, not mandatory
  • Add dark mode support
  • Improve font size and accessibility options
  • Enable shipment redirection and delivery management
  • Provide estimated delivery time (ETA) information
  • Support for longer address formats and custom fields
  • Sync app with online account
  • Allow tracking of packages from other senders without manual entry

Direct Delivery

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Purolator

No in-app purchases

None

Direct Delivery

No in-app purchases

Questions

Is Purolator free?
Purolator is free to download, with no in-app purchases.
Is Direct Delivery free?
Direct Delivery is free to download, with no in-app purchases.
Do Purolator or Direct Delivery have ads?
Neither Purolator nor Direct Delivery shows ads.
Which is updated more often, Purolator or Direct Delivery?
Purolator ships an update every 2 weeks, and Direct Delivery every 5 months. Most recently, Purolator was updated on September 24, 2026 and Direct Delivery on December 22, 2025.

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