Purolator vs FedEx Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Purolator
Manage all your shipping needs from your mobile device. Create shipments, track packages in real-time, get transit estimates, and schedule pickups. Find nearby shipping locations and receive proactive notifications for shipment updates.
- Create shipments
- Track shipments
- Get estimates and transit times
- Schedule pickups
- Find shipping locations
- Proactive notifications
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Get estimates, schedule pickups, create and track your shipments. Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule. Purolator’s mobile app gives you increased visibility and control of your shipments. With the app, you can easily create, manage and track your shipments from any mobile device anywhere, and anytime. Purolator’s Mobile App features: NEW! Create a Shipment Easily create a Credit Card or account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres. Shipment Tracking Check the latest status of your shipment while you are on-the-go. Easily access tracking details including when your shipment is in-transit or delivered. Estimates and Transit Times Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs. Schedule Pickups Schedule a convenient time for Purolator to pick up from your location. Location Finder Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience. Proactive Notifications Better manage your business priorities by simply subscribing to receive instant updates of shipments at your fingertips. Support Contact us directly by calling or emailing Customer Service.
FedEx Mobile
Manage your deliveries and shipments with ease. Track packages in real-time, personalize delivery options, and create shipping labels directly from your mobile device. Get instant updates and control your shipping experience.
- Real-time package tracking
- Personalize delivery options
- Create shipping labels
- Schedule pickups
- Push notifications for updates
- Sign for packages
- Interactive delivery map
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Ship smarter. Track easier. Manage better. Take control of your deliveries with the FedEx® Mobile app — designed for convenience and compatible with Apple Watch. Track Your Packages Enroll in FedEx Delivery Manager® to personalize your delivery experience* View packages in real time with an interactive map* Place a hold at a nearby FedEx location or set a vacation hold* Add delivery instructions for your driver* Sign for packages directly from your iPhone* Receive push notifications for instant updates* See photo proof of delivery or missed attempts* View your driver’s name and photo* Add a tracking widget to your home screen Scan door tags for quick access to delivery options* Ship with Ease Create domestic or international shipping labels - print from your phone or use a QR code to print at FedEx** Use your iPhone to measure packages for accurate rates Get real-time shipping rates Schedule and manage pickups with ease** Maximize Your Experience Enable permissions for Face ID, Location, Camera, and Push Notifications to unlock full functionality - including easy login, nearby drop-off searches, barcode scanning, package measuring, and instant status alerts. *Available in select regions **Shipping administration rules apply
Screenshots
Verdict
The clearest difference is rating: FedEx Mobile at 4.6 against Purolator's 3.3. FedEx Mobile also leads on ratings volume (398K vs 47) and chart position (#13 vs unranked). Purolator's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FedEx Mobile holds the better App Store score, 4.6 against 3.3. That said, the two scores are not equally well evidenced: FedEx Mobile has 398K ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 2% of Purolator's written reviews are positive against 9% of FedEx Mobile's.
Purolator ships an update every 2 weeks, FedEx Mobile every 3 weeks. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.
| Parameter | Purolator | FedEx Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (47 ratings) | 4.6 (398K ratings) — better |
| Positive reviews | 1.7% of reviews | 9.4% of reviews — better |
| Number of ratings | 47 | 398K — better |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #13 — better |
| Devices | iPhone, iPad | iPhone, iPad, Apple Watch — better |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 31 MB | 324 MB |
| Age rating | 4+ | 4+ |
| Developer | Purolator Inc. | FedEx |
Customer experience
Purolator
FedEx Mobile
User reviews
Purolator
From 47 App Store ratingsWhat we love
- ✅ Reliable delivery service (when functioning)
- 📦 Basic package tracking capability
- ⚡ Quick access to shipment information (previously)
Room to improve
- 🤖 Forced AI chatbot replacing functional tracking interface
- 💾 Cannot save or retain tracking numbers
- 📊 No tracking history or list view available
- 🔄 Must re-enter tracking number every single time
- ❌ Chatbot provides minimal/vague information
FedEx Mobile
From 398K App Store ratingsWhat we love
- 🚀 Great for tracking
- 🚀 Easy to use
- 🚀 Convenient features like scheduling pickup
Room to improve
- 🐛 Tracking information not always accurate or up-to-date
- 🐛 App crashes frequently
- 🐛 Inability to save tracking numbers
- 🐛 Login issues, password reset problems
- 🐛 Lack of real-time package location updates
Bugs and requests
Purolator
Reported bugs
14 issues- Chatbot fails to recognize valid tracking numbers
- App crashes when entering tracking information
- Tracking numbers display with invalid prefix (equal sign)
- App freezes for extended periods
- Tracking feature shows 'under maintenance' for weeks
Show 9 moreShow fewer
- Website tracking works but app shows 'no shipment found'
- Cannot copy/paste tracking numbers properly
- App won't accept tracking numbers from US origins
- Notification system sends updates 24+ hours late
- Chatbot asks repetitive questions and loops infinitely
- Barcode scanner removed without replacement
- App opens browser popup instead of native tracking
- Previous tracked parcels deleted after updates
- Login functionality removed in recent updates
Requested features
14 requests- Restore original tracking list/dashboard interface
- Allow saving and managing multiple tracking numbers
- Implement barcode scanning functionality
- Add in-app push notifications for tracking updates
- Include detailed tracking history and timeline view
Show 9 moreShow fewer
- Allow custom nicknames for tracked shipments
- Make AI chatbot optional, not mandatory
- Add dark mode support
- Improve font size and accessibility options
- Enable shipment redirection and delivery management
- Provide estimated delivery time (ETA) information
- Support for longer address formats and custom fields
- Sync app with online account
- Allow tracking of packages from other senders without manual entry
FedEx Mobile
Reported bugs
3 issues- Tracking numbers disappearing from the app
- Inability to add delivery instructions
- Geolocation issues preventing access in certain areas
Requested features
4 requests- Live driver tracking
- Ability to reroute or reschedule deliveries
- More delivery options and customization
- Improved communication and transparency
In-app purchases
Purolator
No in-app purchases
FedEx Mobile
No in-app purchases







