Comparison

BeyondTrust Rep Console vs DRACOON

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BeyondTrust Rep Console

IT support technicians can remotely access and control desktops, laptops, and servers from an iOS device. Initiate sessions, view screens, control input, and collaborate with other technicians. Supports multiple simultaneous sessions and in-session chat.

Highlights
  • Remote session initiation
  • Screen viewing and control
  • Multi-session management
  • In-session chat
  • Rep collaboration
Features
Read full description

With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an iOS device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues. Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.

About

DRACOON

This platform offers highly secure data exchange for businesses, enabling centralized file storage and mobile access with client-side encryption. It facilitates collaboration and the sharing of large files, even with external users, while adhering to strict data protection standards.

Highlights
  • Centralized file storage and access
  • Mobile file uploads and retrieval
  • Offline file availability
  • Client-side encryption for optimal protection
  • Unlimited download share creation
  • Secure sharing of large files
  • OAuth 2.0 authentication
Read full description

DRACOON is the leading German platform for highly secure data exchange for companies: More than 400,000 satisfied users from a wide variety of industries and company sizes already rely on DRACOON, the German market leader in enterprise file sharing, when exchanging their data. The app offers you the highest levels of comfort, increased collaboration productivity, and maximum security for mobile data sharing through client-side encryption. Features * Store all your files in one central place and access your Excel spreadsheets, Word documents, PowerPoint presentations, photos and videos anytime and anywhere * Files can be uploaded on the go and are retrievable on all devices * Downloaded files are also available offline in the app * Your files are optimally protected through client-side encryption * Create unlimited Download Shares, also for users without a DRACOON account * Even large files can easily be shared this way * Download Share Links can easily be copied to other apps, such as WhatsApp, Mail, and Messenger - without compromising the security of your data * Users can authenticate via OAuth 2.0 Furthermore, you benefit from a central administration with flexible authorization management, which you can configure in the web interface. The universal API enables a wide range of applications - from data exchange and workflow integration to secure e-mail communication to the complete modernization of file services. At DRACOON, we put emphasis on achieving high quality in the areas data security and data protection. We regularly undergo validation procedures of independent institutions: Certifications such as ISO 27001, EuroPriSe and ULD attest that DRACOON ensures highest security standards. As one of the first German solutions, DRACOON also fulfills all requirements of GDPR. We look forward to your feedback in the DRACOON community: https://support.dracoon.com/hc/en-us/community/topics/ Terms of Service https://www.dracoon.com/terms/general-terms-and-conditions/ Information about privacy https://www.dracoon.com/terms/data-protection/ Support https://support.dracoon.com/hc/en-us/

Screenshots

BeyondTrust Rep Console4 screens
DRACOON4 screens

Verdict

The call

The clearest difference is rating: DRACOON at 5.0 against BeyondTrust Rep Console's 1.8. DRACOON also leads on review sentiment (57% vs 22%) and update cadence (monthly vs every 5 months). BeyondTrust Rep Console's advantage is ratings volume (107 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DRACOON holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: BeyondTrust Rep Console has 107 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 22% of BeyondTrust Rep Console's written reviews are positive against 57% of DRACOON's.

UpkeepUpdate frequency

BeyondTrust Rep Console ships an update every 5 months, DRACOON monthly. The most recent releases landed on August 1, 2026 and September 19, 2026 respectively.

Scorecard5 real differences · 5 level
BeyondTrust Rep Console versus DRACOON: the parameters behind the verdict, then further details
ParameterBeyondTrust Rep ConsoleDRACOON
PriceFreeFree
Rating1.8 (107 ratings)5.0 (2 ratings) — better
Positive reviews22.1% of reviews57.1% of reviews — better
Number of ratings107 — better2
Update frequencyEvery 5 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS1816.0 — better
Further details — not scored
Size61 MB26 MB
Age rating4+4+
DeveloperBomgar CorporationDRACOON

Customer experience

BeyondTrust Rep Console

All ratings107 ratings
Positive15.9%
Neutral5.6%
Negative78.5%
Written reviews95 reviews
Positive22.1%
Neutral8.4%
Negative69.5%

DRACOON

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews14 reviews
Positive57.1%
Neutral7.1%
Negative35.7%

In-app purchases

None

BeyondTrust Rep Console

No in-app purchases

None

DRACOON

No in-app purchases

Questions

Is BeyondTrust Rep Console free?
BeyondTrust Rep Console is free to download, with no in-app purchases.
Is DRACOON free?
DRACOON is free to download, with no in-app purchases.
Which has better reviews, BeyondTrust Rep Console or DRACOON?
DRACOON is rated higher. BeyondTrust Rep Console averages 1.8 out of 5 from 107 ratings, while DRACOON averages 5.0 from 2 ratings.
Do BeyondTrust Rep Console or DRACOON have ads?
Neither BeyondTrust Rep Console nor DRACOON shows ads.
Which is updated more often, BeyondTrust Rep Console or DRACOON?
BeyondTrust Rep Console ships an update every 5 months, and DRACOON monthly. Most recently, BeyondTrust Rep Console was updated on August 1, 2026 and DRACOON on September 19, 2026.

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