BeyondTrust Rep Console vs TWCo MAX Connect 6.9

With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an iOS device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues. Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.

The latest generation of Max Connect product that is compatible with the latest Max platform. Max Connect requires the Max product to be installed and configured for Max Connect in order to use the app. TV Technology's Award Winning (NAB 2016 Best of Show) Max Connect is the latest iPad based product in the Max Ecosystem suite produced by The Weather Company, an IBM Business. With Max Connect on an iPad Pro, your on-air meteorologists and presenters can drive all of the Max solutions, from Max Reality and Max Storm, to Max Sky. Your talent can control the most compelling on-air presentations — staying in command without ever having to turn away from their audience. We designed Max Connect to be intuitive, easy, and fast, so your talent can confidently focus on telling the story and connecting with your audience, without overthinking the presentation. With Max Connect, your entire broadcast is literally in the palm of their hands. An exciting advance from traditional remote controls for on-air broadcasts, Max Connect uses a highly intuitive and specialized interface so your talent can control and visualize exactly what their audience will view. They can pan and zoom the map, and select preset drawing and query tools, and draw directly with the iPad. Presenters can interact with augmented reality objects in front of them, and deliver life-saving information during severe weather updates — without ever turning away from the camera. Note, that the application can use a healthy amount of data when it's active, to transfer all Max content to be displayed. After a few minutes of inactivity the application goes into sleep mode and doesn't consume very much battery usage. This application is designed to work with all versions of Max version 6.9 - 7.2. Clients on 6.8 or lower will need to upgrade to this version of Connect. NOTE: Reality clients should test Reality out in Connect after loading up this new app. If you get an error about not reaching the Reality player, please call Customer Service to have your configuration adjusted. Currently following devices are supported: iPad Pro - all models.