BeyondTrust Rep Console vs NateoOrb

With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an iOS device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues. Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.

NateoOrb is an app that enables users to automate workflows by signaling events, scan QR-codes, fill in forms, issue voice commands, etc. Workflows need to be designed specifically for a group of users, like a company or a department. But the app also works for small groups. Main target group are manufacturing facilities, logistics, field service and all kind of workflow related professional work environments. Targeted industries are production, mining, farming, transportation. The app collaborates with the NateoOrb cloud and users have to register and get their workflows implemented prior to productive use of the app.