Total Connect 2.0 vs Star Communications
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Total Connect 2.0
Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.
- Arm/disarm security system
- View live and recorded video
- Control smart locks and lights
- Adjust thermostat
- Open/close garage doors
- Create automated routines
- Two-way audio for doorbells
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Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app
Star Communications
Manage your home services, including video, security, and phone, from a single application. You can also pay your bills and access customer support through live chat.
- Watch Live TV
- Control Security System
- Check Home Phone Voicemail
- Enable Call Forwarding
- Pay Bills
- Live Chat Support
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The Star Communications app is here to make your life easier! Now, your video, security, and phone can all be controlled in one place. You can even pay your bill and live chat with us, all from within the app. From within the Star Communications app, you can*: Watch Live TV Launch your Channel Guide Control your Security System Check your Home Phone Voicemail Enable Call Forwarding Pay your bill *Additional logins may be required
Screenshots
Verdict
The clearest difference is rating: Total Connect 2.0 at 4.6 against Star Communications's 4.0. Total Connect 2.0 also leads on ratings volume (286K vs 4) and review sentiment (24% vs 0%). Star Communications's advantage is update cadence (weekly vs monthly) and iOS requirement (12.4 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Total Connect 2.0 holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: Total Connect 2.0 has 286K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 24% of Total Connect 2.0's written reviews are positive against 0% of Star Communications's.
Total Connect 2.0 ships an update monthly, Star Communications weekly. The most recent releases landed on September 25, 2026 and September 16, 2026 respectively.
| Parameter | Total Connect 2.0 | Star Communications |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (286K ratings) — better | 4.0 (4 ratings) |
| Positive reviews | 23.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 286K — better | 4 |
| Update frequency | Monthly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch — better | iPhone, iPod |
| Requires iOS | 16.0 | 12.4 — better |
| Further details — not scored | ||
| Size | 225 MB | 13 MB |
| Age rating | 4+ | 4+ |
| Developer | Resideo Technologies, Inc. | Bluetone Media |
Customer experience
Total Connect 2.0
Star Communications
Bugs and requests
Total Connect 2.0
Reported bugs
3 issues- App crashes and freezes frequently
- Sensor bypassing and user syncing issues
- Inaccurate alarm status and event logs
Requested features
4 requests- Ability to schedule automatic arming/disarming
- Improved camera features and video quality
- Better notification controls and customization
- Compatibility with more smart home devices
Star Communications
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Total Connect 2.0
No in-app purchases
Star Communications
No in-app purchases
Questions
Is Total Connect 2.0 free?
Is Star Communications free?
Which has better reviews, Total Connect 2.0 or Star Communications?
Do Total Connect 2.0 or Star Communications have ads?
Which is updated more often, Total Connect 2.0 or Star Communications?
Other comparisons
