Comparison

EmployeeXperience vs Equitable Mobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EmployeeXperience

Access your payroll and HR information, including pay stubs, W-2s, and benefit details. Stay informed with documents and messages from your employer and view your pay history.

Highlights
  • View recent paycheck details
  • Access W-2 forms
  • View pay stubs
  • Read employer documents and messages
  • Review pay history
  • Enroll in and view benefits
  • Company directory access
Features
Read full description

Stay connected and up-to-date with your pay information and more. Primepoint's EmployeeXperience® app allows users to access their payroll and HR information quickly and easily. Key features: Quickly view the details of your most recent paycheck Access your W-2 any time Access your pay-stubs whenever needed View documents and messages from your employer Review your pay history Enroll in benefits and view your benefit details View colleagues’ contact details via the company directory NOTE: -The availability of these functions may vary depending on the features your employer has chosen. -Users will need an EmployeeXperience® account provided through their employer to access the EmployeeXperience® app. The employer must be a customer of Primepoint to utilize these functions.

About

Equitable Mobile App

Manage your financial accounts, investments, and retirement plans conveniently on the go. Access account details, documents, and update your profile. Connect with your financial professional and customer service.

Highlights
  • Account access with FaceID/TouchID
  • Consolidated account view
  • Access to historical documents
  • Investment management
  • Profile updates
  • Payment scheduling
  • Financial professional contact
Features
Read full description

Our Equitable Mobile app offers new features and functionality so you can manage your accounts on the go. Convenient access to your accounts: • Support for touch FaceID® and TouchID® • View all your Equitable accounts in one view • Access to up to seven years’ worth of documents where available Manage your accounts and investments in one place: • Review activity and balances • Research and change your investment options • Keep your important information up to date under profile • Schedule and make payments Helping you stay connected: • Find your Financial Professional’s contact information • Chat with customer service during business hours for available products Our Equitable Mobile app is protected by safeguards similar to those we use to protect your privacy and security online. You can visit our usage agreement and online privacy policy to learn more. Download the Equitable Mobile app today to simplify managing your retirement and investment accounts. Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (NY, NY), Equitable Financial Life Insurance Company of America, an AZ stock company with main administrative headquarters in Jersey City, NJ, and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI and TN). GE2887944 (6/20) (Exp.6/22)

Screenshots

EmployeeXperience2 screens
Equitable Mobile App4 screens

Verdict

The call

The clearest difference is rating: Equitable Mobile App at 4.7 against EmployeeXperience's 2.1. Equitable Mobile App also leads on ratings volume (32K vs 62) and review sentiment (27% vs 13%). EmployeeXperience's advantage is iOS requirement (15.0 vs 18.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Equitable Mobile App holds the better App Store score, 4.7 against 2.1. That said, the two scores are not equally well evidenced: Equitable Mobile App has 32K ratings behind it against 62, so its average is the more settled of the two. Written reviews point the same way: 13% of EmployeeXperience's written reviews are positive against 27% of Equitable Mobile App's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on September 19, 2026 and September 25, 2026 respectively.

Scorecard4 real differences · 6 level
EmployeeXperience versus Equitable Mobile App: the parameters behind the verdict, then further details
ParameterEmployeeXperienceEquitable Mobile App
PriceFreeFree
Rating2.1 (62 ratings)4.7 (32K ratings) — better
Positive reviews13.3% of reviews26.9% of reviews — better
Number of ratings6232K — better
Update frequencyEvery 6 weeksEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better18.6
Further details — not scored
Size77 MB15 MB
Age rating4+4+
DeveloperPrimepoint. LLCEquitable Financial Services, LLC

Customer experience

EmployeeXperience

All ratings62 ratings
Positive25.8%
Neutral4.8%
Negative69.4%
Written reviews60 reviews
Positive13.3%
Neutral6.7%
Negative80.0%

Equitable Mobile App

All ratings27,406 ratings
Positive92.4%
Neutral2.9%
Negative4.7%
Written reviews167 reviews
Positive26.9%
Neutral8.4%
Negative64.7%

User reviews

EmployeeXperience

From 62 App Store ratings

What we love

  • 👍 Easy access to payroll
  • 👍 User friendly (historically)
  • 🔒 Appreciates security features
  • 👍 Easy to navigate (historically)
  • 👍 Good update (historically)

Room to improve

  • 🐛 Awful user experience
  • 🐛 Unusable design
  • 🐛 Literally trash
  • 🐛 Not letting me log in
  • 🐛 Facial recognition not scanning

Equitable Mobile App

From 32K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Efficient app performance
  • 💡 Convenient account access
  • 🔒 Secure login options

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⏱️ Slow loading times
  • 🔍 Limited functionality
  • 📱 Poor mobile optimization

Bugs and requests

EmployeeXperience

Reported bugs

29 issues
  • Cannot download W2
  • Facial recognition not scanning
  • App could not open
  • App is just a white screen
  • Redirects to website
Show 24 more
  • Update required for login
  • Login screen freezes
  • App keeps locking up when running reports
  • App crashes after opening
  • Doesn't work with iOS 11
  • Login freeze on iPhone
  • Freezes right when trying to log in
  • Empty grey rounded box on tap
  • App crashes after login
  • App is down or slow
  • App won't work on latest iOS
  • Crashes every time you hit login
  • Glitches/freezes
  • Locks up when viewing document/message center
  • W2 tab does nothing
  • Crashes about 95% of the time
  • Hangs on reports
  • Cannot write login
  • Unable to use on phones
  • Continuously crashes
  • Cannot open a single page
  • Hardly ever works
  • Cannot access this app
  • Not working on IOS 8

Requested features

8 requests
  • Download W2
  • Download paychecks as PDF
  • Login based on Face ID/Touch ID/Fingerprint
  • Share paychecks
  • Dark mode option
Show 3 more
  • Optional notifications for new pay stubs
  • Sleeker UI design
  • Benefit enrollment tool integration

Equitable Mobile App

Reported bugs

3 issues
  • Login issues and account access problems
  • Compatibility problems with newer device updates
  • Unreliable app performance and stability

Requested features

4 requests
  • Improved transaction history and reporting
  • Enhanced mobile-friendly design
  • Ability to initiate transfers and payments within the app
  • Customizable dashboard and account views

In-app purchases

None

EmployeeXperience

No in-app purchases

None

Equitable Mobile App

No in-app purchases

Questions

Is EmployeeXperience free?
EmployeeXperience is free to download, with no in-app purchases.
Is Equitable Mobile App free?
Equitable Mobile App is free to download, with no in-app purchases.
Which has better reviews, EmployeeXperience or Equitable Mobile App?
Equitable Mobile App is rated higher. EmployeeXperience averages 2.1 out of 5 from 62 ratings, while Equitable Mobile App averages 4.7 from 32K ratings.
Do EmployeeXperience or Equitable Mobile App have ads?
Neither EmployeeXperience nor Equitable Mobile App shows ads.
Which is updated more often, EmployeeXperience or Equitable Mobile App?
EmployeeXperience ships an update every 6 weeks, and Equitable Mobile App every 6 weeks. Most recently, EmployeeXperience was updated on September 19, 2026 and Equitable Mobile App on September 25, 2026.

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