EmployeeXperience vs Equitable Mobile App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EmployeeXperience
Access your payroll and HR information, including pay stubs, W-2s, and benefit details. Stay informed with documents and messages from your employer and view your pay history.
- View recent paycheck details
- Access W-2 forms
- View pay stubs
- Read employer documents and messages
- Review pay history
- Enroll in and view benefits
- Company directory access
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Stay connected and up-to-date with your pay information and more. Primepoint's EmployeeXperience® app allows users to access their payroll and HR information quickly and easily. Key features: Quickly view the details of your most recent paycheck Access your W-2 any time Access your pay-stubs whenever needed View documents and messages from your employer Review your pay history Enroll in benefits and view your benefit details View colleagues’ contact details via the company directory NOTE: -The availability of these functions may vary depending on the features your employer has chosen. -Users will need an EmployeeXperience® account provided through their employer to access the EmployeeXperience® app. The employer must be a customer of Primepoint to utilize these functions.
Equitable Mobile App
Manage your financial accounts, investments, and retirement plans conveniently on the go. Access account details, documents, and update your profile. Connect with your financial professional and customer service.
- Account access with FaceID/TouchID
- Consolidated account view
- Access to historical documents
- Investment management
- Profile updates
- Payment scheduling
- Financial professional contact
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Our Equitable Mobile app offers new features and functionality so you can manage your accounts on the go. Convenient access to your accounts: • Support for touch FaceID® and TouchID® • View all your Equitable accounts in one view • Access to up to seven years’ worth of documents where available Manage your accounts and investments in one place: • Review activity and balances • Research and change your investment options • Keep your important information up to date under profile • Schedule and make payments Helping you stay connected: • Find your Financial Professional’s contact information • Chat with customer service during business hours for available products Our Equitable Mobile app is protected by safeguards similar to those we use to protect your privacy and security online. You can visit our usage agreement and online privacy policy to learn more. Download the Equitable Mobile app today to simplify managing your retirement and investment accounts. Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (NY, NY), Equitable Financial Life Insurance Company of America, an AZ stock company with main administrative headquarters in Jersey City, NJ, and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI and TN). GE2887944 (6/20) (Exp.6/22)
Screenshots
Verdict
The clearest difference is rating: Equitable Mobile App at 4.7 against EmployeeXperience's 2.1. Equitable Mobile App also leads on ratings volume (32K vs 62) and review sentiment (27% vs 13%). EmployeeXperience's advantage is iOS requirement (15.0 vs 18.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Equitable Mobile App holds the better App Store score, 4.7 against 2.1. That said, the two scores are not equally well evidenced: Equitable Mobile App has 32K ratings behind it against 62, so its average is the more settled of the two. Written reviews point the same way: 13% of EmployeeXperience's written reviews are positive against 27% of Equitable Mobile App's.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on September 19, 2026 and September 25, 2026 respectively.
| Parameter | EmployeeXperience | Equitable Mobile App |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (62 ratings) | 4.7 (32K ratings) — better |
| Positive reviews | 13.3% of reviews | 26.9% of reviews — better |
| Number of ratings | 62 | 32K — better |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 18.6 |
| Further details — not scored | ||
| Size | 77 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | Primepoint. LLC | Equitable Financial Services, LLC |
Customer experience
EmployeeXperience
Equitable Mobile App
User reviews
EmployeeXperience
From 62 App Store ratingsWhat we love
- 👍 Easy access to payroll
- 👍 User friendly (historically)
- 🔒 Appreciates security features
- 👍 Easy to navigate (historically)
- 👍 Good update (historically)
Room to improve
- 🐛 Awful user experience
- 🐛 Unusable design
- 🐛 Literally trash
- 🐛 Not letting me log in
- 🐛 Facial recognition not scanning
Equitable Mobile App
From 32K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Efficient app performance
- 💡 Convenient account access
- 🔒 Secure login options
Room to improve
- 🐛 Frequent crashes and bugs
- ⏱️ Slow loading times
- 🔍 Limited functionality
- 📱 Poor mobile optimization
Bugs and requests
EmployeeXperience
Reported bugs
29 issues- Cannot download W2
- Facial recognition not scanning
- App could not open
- App is just a white screen
- Redirects to website
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- Update required for login
- Login screen freezes
- App keeps locking up when running reports
- App crashes after opening
- Doesn't work with iOS 11
- Login freeze on iPhone
- Freezes right when trying to log in
- Empty grey rounded box on tap
- App crashes after login
- App is down or slow
- App won't work on latest iOS
- Crashes every time you hit login
- Glitches/freezes
- Locks up when viewing document/message center
- W2 tab does nothing
- Crashes about 95% of the time
- Hangs on reports
- Cannot write login
- Unable to use on phones
- Continuously crashes
- Cannot open a single page
- Hardly ever works
- Cannot access this app
- Not working on IOS 8
Requested features
8 requests- Download W2
- Download paychecks as PDF
- Login based on Face ID/Touch ID/Fingerprint
- Share paychecks
- Dark mode option
Show 3 moreShow fewer
- Optional notifications for new pay stubs
- Sleeker UI design
- Benefit enrollment tool integration
Equitable Mobile App
Reported bugs
3 issues- Login issues and account access problems
- Compatibility problems with newer device updates
- Unreliable app performance and stability
Requested features
4 requests- Improved transaction history and reporting
- Enhanced mobile-friendly design
- Ability to initiate transfers and payments within the app
- Customizable dashboard and account views
In-app purchases
EmployeeXperience
No in-app purchases
Equitable Mobile App
No in-app purchases
Questions
Is EmployeeXperience free?
Is Equitable Mobile App free?
Which has better reviews, EmployeeXperience or Equitable Mobile App?
Do EmployeeXperience or Equitable Mobile App have ads?
Which is updated more often, EmployeeXperience or Equitable Mobile App?
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