RequestIndy vs Atlas ZKey
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RequestIndy
Easily report non-emergency issues and request City services in Indianapolis. Submit requests for potholes, missed trash, and more, directly to the departments that can resolve them. Track the status of your submitted requests anytime.
- Request non-emergency City services
- Report issues like potholes and missed trash
- Submit over 30 common service requests
- Integrated with City department systems
- Check status of submitted requests
- Available 24/7
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RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue. RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience. RequestIndy may also be used to check the status of previously submitted requests.
Atlas ZKey
This application facilitates secure and contactless access control using QR codes and virtual Bluetooth cards. It connects with specific ZKTeco access panels, allowing for easy verification after scanning a registration code.
- Contactless QR code verification
- Virtual Bluetooth card access
- Secure communication
- Easy registration code scanning
- Works with Atlas Series access control panels
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This app is designed to work with Atlas Series access control panels designed by ZKTeco. It provides untouchless QR code and virtual bluetooth card verification after scanning the registration code from Atlas web application or ZKTeco. Easy to use and secure communication.
Screenshots
Verdict
The clearest difference is review sentiment: Atlas ZKey at 100% against RequestIndy's 23%. Atlas ZKey also leads on rating (5.0 vs 1.7) and update cadence (every 5 months vs every 15 months). RequestIndy's advantage is ratings volume (51 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Atlas ZKey holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: RequestIndy has 51 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 23% of RequestIndy's written reviews are positive against 100% of Atlas ZKey's.
RequestIndy ships an update every 15 months, Atlas ZKey every 5 months. The most recent releases landed on October 15, 2026 and October 16, 2026 respectively.
| Parameter | RequestIndy | Atlas ZKey |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (51 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 23.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 51 — better | 4 |
| Update frequency | Every 15 months | Every 5 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 75 MB | 13 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Indianapolis | ZKTeco Inc. |
Customer experience
RequestIndy
Atlas ZKey
Bugs and requests
RequestIndy
Reported bugs
31 issues- App is constantly freezing
- App doesn't open
- App doesn't load
- App displays splash screen and nothing loads
- Road marked as private for pothole reporting
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- Requests stall at address lookup
- Endless search for address
- Password reset link doesn't work
- Location services errors
- Unable to pinpoint an address
- Unable to type or search for an address
- App errors out when reporting issues
- App doesn't allow picture uploads
- App crashes when trying to submit a report
- Anonymous submissions no longer allowed
- App doesn't locate an address
- Photo upload feature doesn't work
- No request options appear
- Blank menu
- App closes when verifying address
- App closes after entering property address
- Map clicks say invalid address
- No address found for middle of road
- Comments section doesn't show cursor
- App crashes on missed trash pickup
- No links or options in common requests
- App crashes when trying to put address in
- App crashes when verifying address
- App quits when verifying address
- App crashes when selecting 'create request'
- App crashes every time searching for a report
Requested features
11 requests- Persistent login
- Email or SMS updates on request resolution
- Ability to report graffiti
- Option to report occupied housing violations
- Show SR# on details tab
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- History of submitted service requests
- Closure comments visible on the app
- Easier pothole reporting when stopped
- GPS for reporting issues in the middle of the road
- Dark mode option
- Advanced analytics dashboard
Atlas ZKey
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RequestIndy
No in-app purchases
Atlas ZKey
No in-app purchases
Questions
Is RequestIndy free?
Is Atlas ZKey free?
Which has better reviews, RequestIndy or Atlas ZKey?
Do RequestIndy or Atlas ZKey have ads?
Which is updated more often, RequestIndy or Atlas ZKey?
Other comparisons
