RequestIndy vs X
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RequestIndy
Easily report non-emergency issues and request City services in Indianapolis. Submit requests for potholes, missed trash, and more, directly to the departments that can resolve them. Track the status of your submitted requests anytime.
- Request non-emergency City services
- Report issues like potholes and missed trash
- Submit over 30 common service requests
- Integrated with City department systems
- Check status of submitted requests
- Available 24/7
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RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue. RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience. RequestIndy may also be used to check the status of previously submitted requests.
X
Enhance your cycling experience by connecting to your smart bike. Track performance, manage e-bike settings, and keep your bike secure. This app provides insights and controls for a smarter ride.
- Connect and manage smart bike components
- Record rides and view performance summaries
- Track power metrics and calibrate meter
- Manage e-bike settings and battery
- Bike security and 'Find My' features
- Software updates and diagnostics
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X-LAB Connect -- The Smartest Way to Ride Connect and pair your bike in seconds to unlock a smarter riding experience built to enhance the tech already integrated into your X-LAB. From power meter and performance insights, to e-bike controls and security, everything you'll need for riding smarter is designed to work together in the X-LAB Connect app. With the X-LAB Connect you can: ●Connect and manage your bike’s built-in smart components ●Record rides automatically and review clear, personalized performance summaries ●Track power metrics and calibrate your power meter with confidence ●Manage e-bike settings including assist modes, battery status, and ride details ●Keep tabs on your bike with integrated security and "Find My" features ●Stay current with updates and diagnostics designed to keep your bike performing at its best X-LAB is not just a bike; it is a system. And that system is augmented by X-LAB Connect, available at your fingertips. Download the app and ride your X-LAB the way you were meant to ride.
Screenshots
Verdict
The clearest difference is rating: X at 2.9 against RequestIndy's 1.8. X also leads on update cadence (weekly vs every 15 months). RequestIndy's advantage is review sentiment (23% vs 0%) and ratings volume (52 vs 17). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
X holds the better App Store score, 2.9 against 1.8. Both are backed by a comparable volume of ratings — 52 and 17 respectively. Written reviews complicate that: 23% of RequestIndy's written reviews are positive against 0% of X's, so the app with the better star average is not the one people write more warmly about.
RequestIndy ships an update every 15 months, X weekly. The most recent releases landed on November 1, 2026 and November 8, 2026 respectively.
| Parameter | RequestIndy | X |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (52 ratings) | 2.9 (17 ratings) — better |
| Positive reviews | 22.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 52 — better | 17 |
| Update frequency | Every 15 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 75 MB | 97 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Indianapolis | Carbon Catalyst Inc. |
Customer experience
RequestIndy
X
Bugs and requests
RequestIndy
Reported bugs
31 issues- App is constantly freezing
- App doesn't open
- App doesn't load
- App displays splash screen and nothing loads
- Road marked as private for pothole reporting
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- Requests stall at address lookup
- Endless search for address
- Password reset link doesn't work
- Location services errors
- Unable to pinpoint an address
- Unable to type or search for an address
- App errors out when reporting issues
- App doesn't allow picture uploads
- App crashes when trying to submit a report
- Anonymous submissions no longer allowed
- App doesn't locate an address
- Photo upload feature doesn't work
- No request options appear
- Blank menu
- App closes when verifying address
- App closes after entering property address
- Map clicks say invalid address
- No address found for middle of road
- Comments section doesn't show cursor
- App crashes on missed trash pickup
- No links or options in common requests
- App crashes when trying to put address in
- App crashes when verifying address
- App quits when verifying address
- App crashes when selecting 'create request'
- App crashes every time searching for a report
Requested features
11 requests- Persistent login
- Email or SMS updates on request resolution
- Ability to report graffiti
- Option to report occupied housing violations
- Show SR# on details tab
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- History of submitted service requests
- Closure comments visible on the app
- Easier pothole reporting when stopped
- GPS for reporting issues in the middle of the road
- Dark mode option
- Advanced analytics dashboard
X
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RequestIndy
No in-app purchases
X
No in-app purchases
