RequestIndy vs Renter Toolkit
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RequestIndy
Easily report non-emergency issues and request City services in Indianapolis. Submit requests for potholes, missed trash, and more, directly to the departments that can resolve them. Track the status of your submitted requests anytime.
- Request non-emergency City services
- Report issues like potholes and missed trash
- Submit over 30 common service requests
- Integrated with City department systems
- Check status of submitted requests
- Available 24/7
Read full descriptionHide full description
RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue. RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience. RequestIndy may also be used to check the status of previously submitted requests.
Renter Toolkit
This app helps renters manage their rights and responsibilities by creating clear records, preparing communications, and accessing legal resources. It assists with repair requests, document organization, security deposit recovery, and eviction paperwork.
- Create repair requests with photos and history
- Organize leases, payments, and condition reports
- Prepare security deposit demand letters
- Organize eviction notices and court papers
- Prepare worksheets for court forms
- Manage rental screening and accommodation requests
Read full descriptionHide full description
Renter Toolkit helps renters create clear records, prepare communications, and find current official or nonprofit legal-help resources. START WITHOUT AN ACCOUNT Core tools work without signing in. Records stay on your device by default. REPAIR REQUESTS Build a written repair request with issue details, urgency, photos, and a communication history. Follow-up reminders are planning tools, not legal deadlines. DOCUMENT VAULT & RECORDS Organize leases, notices, receipts, photos, notes, rent payments, and condition reports. Export readable records for your own review or to share with an advocate. SECURITY DEPOSIT RECOVERY Track deposit payments, itemized landlord deductions, and forwarding-address details, and prepare a written security deposit demand letter and evidence packet. The app does not calculate statutory return deadlines or penalty multiples. EVICTION-PAPER ORGANIZER Use on-device text extraction to organize details from a notice or court paper. Automated classification and dates can be wrong. The app does not calculate or certify filing, cure, hearing, or move-out deadlines. It links to current official court forms where available and to official or nonprofit help sources. COURT-FORM PREPARATION WORKSHEETS Prepare a clearly labeled worksheet that organizes information to copy into the court's current official form. Worksheets are not official court forms and are not substitutes for a filing. RENTAL SCREENING / ADVERSE ACTION Organize a rental-denial notice and prepare a free-report request or dispute template. Any 60-day date is shown only after you confirm when you received the notice. CFPB sources are included. REASONABLE ACCOMMODATION REQUESTS Prepare and edit a disability-related accommodation or modification request with a link to current HUD information. HOUSING SEARCH & LANGUAGE ACCESS Track listings and use translated tour questions. Automated or unreviewed translations may contain errors; legal-critical copy stays in reviewed English until qualified human review. OPTIONAL TENANT PRO Tenant Pro adds opt-in cloud backup, supported file restoration, household sharing, and priority issue routing. Response times vary and are not guaranteed. The purchase sheet shows the current localized price, auto-renewal terms, and any introductory-trial eligibility. Free-user feedback is also reviewed as capacity permits. Renter Toolkit is a 501(c)(3) nonprofit public charity service published by Storrs Magic (EIN: 42-4510474). Subscription proceeds help cover infrastructure and maintenance as usage and features grow. PRIVACY Core records are stored locally by default. Operating-system sharing or backup features may copy data outside the app. If you choose Tenant Pro cloud backup, supported data is protected by authenticated account and household access controls and provider encryption in transit and at rest; it is not represented as end-to-end encrypted. Household members you invite can access shared records. LEGAL INFORMATION ONLY Renter Toolkit is not a law firm and does not provide legal advice or representation. Laws, forms, and procedures change and can vary locally. Read the original paper, use the linked source, and contact a court clerk, legal-aid organization, or licensed attorney for advice about your situation.
Screenshots
Verdict
The clearest difference is rating: Renter Toolkit at 5.0 against RequestIndy's 1.8. Renter Toolkit also leads on update cadence (daily vs every 15 months). RequestIndy's advantage is in-app purchases (none vs 2) and ratings volume (52 vs 1). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Renter Toolkit sells 2 in-app purchases, starting at $0.99 per month. RequestIndy asks for nothing beyond the download.
Renter Toolkit holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: RequestIndy has 52 ratings behind it against 1, so its average is the more settled of the two.
RequestIndy ships an update every 15 months, Renter Toolkit daily. The most recent releases landed on November 1, 2026 and November 5, 2026 respectively.
| Parameter | RequestIndy | Renter Toolkit |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (52 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 22.6% of reviews | — |
| Number of ratings | 52 — better | 1 |
| Update frequency | Every 15 months | Daily — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 75 MB | 54 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Indianapolis | Salmun Kazerounian |
Customer experience
RequestIndy
Renter Toolkit
Bugs and requests
RequestIndy
Reported bugs
31 issues- App is constantly freezing
- App doesn't open
- App doesn't load
- App displays splash screen and nothing loads
- Road marked as private for pothole reporting
Show 26 moreShow fewer
- Requests stall at address lookup
- Endless search for address
- Password reset link doesn't work
- Location services errors
- Unable to pinpoint an address
- Unable to type or search for an address
- App errors out when reporting issues
- App doesn't allow picture uploads
- App crashes when trying to submit a report
- Anonymous submissions no longer allowed
- App doesn't locate an address
- Photo upload feature doesn't work
- No request options appear
- Blank menu
- App closes when verifying address
- App closes after entering property address
- Map clicks say invalid address
- No address found for middle of road
- Comments section doesn't show cursor
- App crashes on missed trash pickup
- No links or options in common requests
- App crashes when trying to put address in
- App crashes when verifying address
- App quits when verifying address
- App crashes when selecting 'create request'
- App crashes every time searching for a report
Requested features
11 requests- Persistent login
- Email or SMS updates on request resolution
- Ability to report graffiti
- Option to report occupied housing violations
- Show SR# on details tab
Show 6 moreShow fewer
- History of submitted service requests
- Closure comments visible on the app
- Easier pothole reporting when stopped
- GPS for reporting issues in the middle of the road
- Dark mode option
- Advanced analytics dashboard
Renter Toolkit
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RequestIndy
No in-app purchases
Renter Toolkit
- fix it PLEASE Pro Monthly7 Days trial$0.991 Month
- fix it PLEASE Pro Yearly$49.991 Year
Questions
Is RequestIndy free?
Is Renter Toolkit free?
Which has better reviews, RequestIndy or Renter Toolkit?
Do RequestIndy or Renter Toolkit have ads?
Which is updated more often, RequestIndy or Renter Toolkit?
Other comparisons















