Reliance Matrix vs Matrix Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliance Matrix
Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.
- File new claims
- View claim details
- Report intermittent absences
- Upload and download documents
- Digitally sign documents
- View claim text messages
- Complete surveys
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Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix clients and their employees. The primary focus of our mobile application is to provide employees with easy access to relevant information, 24/7/365. Key Features 1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process. 2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance. 3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file. 4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms. 5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork. 6. View Text Messages - Users can view important text messages related to their claims. 7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.
Matrix Service
Stay informed about job openings, project updates, and safety tips from a leading infrastructure provider. Access career opportunities and company news directly from your mobile device.
- Job opportunity updates
- Project award announcements
- Company news and updates
- Safety and wellness tips
- Full-service provider information
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Matrix Service designs, builds and maintains critical infrastructure that drives the energy and industrial markets across North America. Since our start in 1984, we’ve become a full-service provider specializing in EPC, aboveground storage, fabrication, industrial cleaning, bulk terminals, specialty vessels, turnarounds and maintenance and emergency repairs. We employ the best tradespeople and project professionals in the industry and are committed to providing employees with a safe and productive work environment. Download our app to stay up to date with craft, field and administrative job opportunities, project awards and updates, and safety and wellness tips.
Screenshots
Verdict
The clearest difference is ratings volume: Reliance Matrix at 12K against Matrix Service's 34. Reliance Matrix also leads on iOS requirement (13.0 vs 15.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Reliance Matrix against 4.7 for Matrix Service. That said, the two scores are not equally well evidenced: Reliance Matrix has 12K ratings behind it against 34, so its average is the more settled of the two.
Reliance Matrix ships an update every 5 weeks, Matrix Service monthly. The most recent releases landed on October 16, 2026 and October 12, 2026 respectively.
| Parameter | Reliance Matrix | Matrix Service |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (12K ratings) | 4.7 (34 ratings) — better |
| Positive reviews | 36.2% of reviews | — |
| Number of ratings | 12K — better | 34 |
| Update frequency | Every 5 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 27 MB | 175 MB |
| Age rating | 4+ | 17+ |
| Developer | Matrix Absence Management Inc | HubEngage, Inc. |
Customer experience
Reliance Matrix
Matrix Service
Bugs and requests
Reliance Matrix
Reported bugs
4 issues- Login issues and service unavailability
- Inconsistent behavior after app updates
- Problems uploading photos and documents
- Disappearing claim history and information
Requested features
4 requests- Improve document upload functionality
- Add ability to view and manage claims directly in the app
- Implement Face ID/Touch ID login
- Provide more detailed claim status information
Matrix Service
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Reliance Matrix
No in-app purchases
Matrix Service
No in-app purchases
Questions
Is Reliance Matrix free?
Is Matrix Service free?
Which has better reviews, Reliance Matrix or Matrix Service?
Do Reliance Matrix or Matrix Service have ads?
Which is updated more often, Reliance Matrix or Matrix Service?
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