Reliance Matrix vs AbsenceNow®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliance Matrix
Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.
- File new claims
- View claim details
- Report intermittent absences
- Upload and download documents
- Digitally sign documents
- View claim text messages
- Complete surveys
Read full descriptionHide full description
Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix clients and their employees. The primary focus of our mobile application is to provide employees with easy access to relevant information, 24/7/365. Key Features 1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process. 2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance. 3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file. 4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms. 5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork. 6. View Text Messages - Users can view important text messages related to their claims. 7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.
AbsenceNow®
Manage your work absences easily from your mobile device. Request, track, and update leave time, download important documents, and check request statuses. Managers can also manage employee absences.
- Report leave time
- Open new absence requests
- Download forms and documents
- Check request status
- Update request information
- Manage employee absences (managers)
Read full descriptionHide full description
AbsenceNow® provides convenient access to our easy-to-use absence platform so you can request, track and manage your absences on-the-go by: • Reporting your leave time • Opening a new request • Downloading forms and documents associated with your request • Checking the status of a request • Finding answers to frequently asked questions • Updating your own request information • Working on behalf of your employees (for managers and supervisors)
Screenshots
Verdict
The clearest difference is rating: Reliance Matrix at 4.6 against AbsenceNow®'s 1.5. Reliance Matrix also leads on review sentiment (36% vs 11%) and ratings volume (13K vs 27). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Reliance Matrix holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: Reliance Matrix has 13K ratings behind it against 27, so its average is the more settled of the two. Written reviews point the same way: 36% of Reliance Matrix's written reviews are positive against 11% of AbsenceNow®'s.
Reliance Matrix ships an update every 5 weeks, AbsenceNow® every 2 months. The most recent releases landed on October 26, 2026 and October 23, 2026 respectively.
| Parameter | Reliance Matrix | AbsenceNow® |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (13K ratings) — better | 1.5 (27 ratings) |
| Positive reviews | 36.2% of reviews — better | 11.1% of reviews |
| Number of ratings | 13K — better | 27 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 27 MB | 38 MB |
| Age rating | 4+ | 17+ |
| Developer | Matrix Absence Management Inc | ComPsych Corporation |
Customer experience
Reliance Matrix
AbsenceNow®
Bugs and requests
Reliance Matrix
Reported bugs
4 issues- Login issues and service unavailability
- Inconsistent behavior after app updates
- Problems uploading photos and documents
- Disappearing claim history and information
Requested features
4 requests- Improve document upload functionality
- Add ability to view and manage claims directly in the app
- Implement Face ID/Touch ID login
- Provide more detailed claim status information
AbsenceNow®
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Reliance Matrix
No in-app purchases
AbsenceNow®
No in-app purchases
Questions
Is Reliance Matrix free?
Is AbsenceNow® free?
Which has better reviews, Reliance Matrix or AbsenceNow®?
Do Reliance Matrix or AbsenceNow® have ads?
Which is updated more often, Reliance Matrix or AbsenceNow®?
Other comparisons















