Pepco vs Related Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pepco
Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.
- View and pay bills
- Report and check outage status
- View outage map
- Check account balance
- Manage AutoPay and Budget Billing
- Set outage and bill alerts
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Pepco’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings · Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more
Related Connect
This app provides residents of a specific portfolio with convenient mobile access to their homes and community. Manage payments, book amenities, submit maintenance requests, and discover local offers and events.
- Manage payments and billing
- Log maintenance requests
- Book building amenities
- Authorize guests
- Discover community offers and events
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Related Connect is a personalized mobile app for residents who live in our residential portfolio. The app offers seamless access to your home while on the go. It’s your Related world, in one amazing app. Stay connected to your Related Life from the palm of your hand. If you’re not already a resident, discover us at www.related.com to learn more. App Features: Account ◦ Manage payments and view billing history. ◦ Update and add preferred payment methods. ◦ Enroll in autopay. ◦ Update your preferences. Services ◦ Log a maintenance request. ◦ Authorize new guests. ◦ Book amenities in your building. ◦ View your building’s staff directory, including new members. ◦ Contact your building team. Discover ◦ Learn about new and upcoming offers in your building and community. ◦ Find benefits relevant to you. ◦ RSVP to events in your community.
Screenshots
Verdict
The clearest difference is ratings volume: Pepco at 21K against Related Connect's 1.7K. Pepco also leads on review sentiment (28% vs 15%). Related Connect's advantage is iOS requirement (15.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Pepco against 4.8 for Related Connect. That said, the two scores are not equally well evidenced: Pepco has 21K ratings behind it against 1.7K, so its average is the more settled of the two. Written reviews are what separate them: 28% of Pepco's written reviews are positive against 15% of Related Connect's.
Pepco ships an update every 2 months, Related Connect every 6 weeks. The most recent releases landed on October 30, 2026 and October 25, 2026 respectively.
| Parameter | Pepco | Related Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (21K ratings) | 4.8 (1.7K ratings) — better |
| Positive reviews | 28.0% of reviews — better | 14.7% of reviews |
| Number of ratings | 21K — better | 1.7K |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 167 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | An Exelon Corporation | Related Companies |
Customer experience
Pepco
Related Connect
Bugs and requests
Pepco
Reported bugs
3 issues- Networking errors preventing login
- Inability to view or pay bills through the app
- Frequent app crashes and freezes
Requested features
3 requests- Bring back thermostat control feature
- Add biometric login options (e.g., Face ID, fingerprint)
- Improve app stability and reliability
Related Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pepco
No in-app purchases
Related Connect
No in-app purchases
Questions
Is Pepco free?
Is Related Connect free?
Which has better reviews, Pepco or Related Connect?
Do Pepco or Related Connect have ads?
Which is updated more often, Pepco or Related Connect?
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