United Airlines vs Azul
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
United Airlines
Manage your entire travel experience from flight booking and check-in to real-time updates and in-flight entertainment. Navigate airports with ease, track bags, and access support, all within one application.
- Book flights
- Check-in and boarding pass
- Change flights/seats
- Travel-Ready Center
- Bag tracking
- Real-time flight updates
- Airport maps and terminal guide
- In-flight entertainment and purchases
- MileagePlus management
- In-flight Wi-Fi access
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Meet the United app From planning, to booking, to day of travel, we’ve got you covered. On our app you can: • look for flights across our global network and book them easily • check in for your flight and get your boarding pass before you get to the airport • change seats, or flights, if something better becomes available • make sure you’re prepared for your trip with our Travel-Ready Center • add your bags, drop them at bag drop shortcut and track them along your journey • get real-time updates on boarding progression so you know when it's your turn to board • view flight updates, transfer time and gate info all in one place to feel prepared for your connection • see live updates on your lock screen and Apple Watch • use our built-in Terminal guide and airport maps to find your gate and navigate the airport with ease • watch movies, play games and pay for inflight snacks and drinks while you’re in the air • enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app • use high-speed inflight Wi-Fi enabled by Starlink which is now available on select flights, free for MileagePlus members • talk, text or video chat with an agent if you have any questions • figure out your next move if your flight is delayed or canceled
Azul
Manage your entire travel experience, from booking flights and adding services to checking in and tracking your flight status in real-time. Access your loyalty benefits, digital boarding pass, and important travel alerts all within the app.
- Book flights
- Add extra services (bags, seats, car, hotel)
- Manage bookings (changes, cancellations)
- Digital boarding pass
- Real-time flight status tracking
- Baggage tracking
- Loyalty program management
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Book flights, check in and track your flight status in real time with the Azul app. Your trip gets easier, from booking to landing. BEFORE YOU TRAVEL • Book flights: pay with NuPay, two cards, points + cash and other available options. • Extra services: add bags, choose seats and book a car, hotel or package. • Changes and cancellations: manage your booking right in the app. • Automatic benefits: when you log in, your eligible benefits show up based on your tier. ON TRAVEL DAY • Check-in: check in right in the app. • Digital boarding pass: open it on your phone and keep your flight details at hand. • Real-time flight status: follow your flight updates in the app. • Baggage: on direct flights, track the status of your checked bag. • Azul Wi-Fi: when available on the aircraft, get connected on board. IF SOMETHING CHANGES • Important alerts: get notified about status, changes, delays or cancellations on your trip. AZUL LOYALTY AND YOUR ACCOUNT • Your account: sign up, track your points, check your statement, see expiration dates and manage your details. • Points or flights: request points or flights from past trips in the app, when applicable. • Tier offers: find promotions, special fares and discounts based on your Azul Loyalty tier. Download the Azul app and make your trip more complete. *Availability of features, payment methods and benefits may vary by flight, aircraft and tier.
Screenshots
Verdict
The clearest difference is ads: Azul at none against United Airlines's shown. Azul also leads on monetization model (free vs free with in-app purchases) and iOS requirement (16.0 vs 18.0). United Airlines's advantage is ratings volume (8.4M vs 16K) and update cadence (weekly vs every 3 weeks). On price, rating and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for United Airlines against 4.8 for Azul. That said, the two scores are not equally well evidenced: United Airlines has 8.4M ratings behind it against 16K, so its average is the more settled of the two. Written reviews are what separate them: 41% of United Airlines's written reviews are positive against 30% of Azul's.
United Airlines ships an update weekly, Azul every 3 weeks. Both last shipped on November 1, 2026.
| Parameter | United Airlines | Azul |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (8.4M ratings) — better | 4.8 (16K ratings) |
| Positive reviews | 40.9% of reviews — better | 29.8% of reviews |
| Number of ratings | 8.4M — better | 16K |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #13 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 385 MB | 136 MB |
| Age rating | 4+ | +4 |
| Developer | United Airlines | Azul Linhas Aereas Brasileiras S/A. |
Customer experience
United Airlines
Azul
User reviews
United Airlines
From 8.4M App Store ratingsWhat we love
- 🚀 Easy check-in process
- 💡 Detailed flight information
- 👍 Convenient boarding pass access
- 🚀 Efficient baggage tracking
Room to improve
- 🐛 Buggy and unreliable app performance
- 👎 Difficult to navigate and find information
- 👎 Lack of support for non-US credit cards and addresses
- 👎 Poor customer service experience
Azul
From 16K App Store ratingsWhat we love
- ✨ Easy to use
- ⚡ Fast and responsive
- 💻 Convenient app features
- 🛫 Good airline experience
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Lack of information and transparency
- 💳 Issues with payments and bookings
- 🌐 Poor functionality for international users
- 🤖 Unhelpful customer service
Bugs and requests
United Airlines
Reported bugs
4 issues- Inconsistent app behavior across devices
- Issues with passport and vaccination document scanning
- Inability to update flight details and reservations
- Delayed or inaccurate flight status updates
Requested features
4 requests- Streamlined check-in and boarding pass access
- Improved support for international travelers
- Enhanced in-flight entertainment options
- Better integration with airline loyalty programs
Azul
Reported bugs
4 issues- App freezes on white screen
- Unable to complete check-in or bookings
- Inconsistent behavior across devices and platforms
- Incorrect or missing flight information
Requested features
4 requests- Add English language option
- Improve check-in and booking process
- Provide better information on flights and policies
- Enhance app stability and reliability
In-app purchases
United Airlines
No in-app purchases
Azul
No in-app purchases









