Kaseya Agent vs ConnectWise Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Kaseya Agent
This app provides IT professionals with remote management and security visibility for mobile devices. It automates configurations, collects inventory, and allows for device tracking, locking, and wiping to ensure IT policies are followed.
- Automate email configuration
- Collect detailed inventory
- Track mobile device location
- Force alarm sound on lost devices
- Lock, wipe, and reset devices
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Description Kaseya Agent extends the reach of the Kaseya IT systems management platform to mobile phone and tablet devices and provides IT professionals with remote management and security visibility to ensure IT policies and best practices are followed. Kaseya is the leading global provider of enterprise class IT Systems Management software. Kaseya solutions empower everyone — from individual consumers to large corporations and IT service providers — to proactively manage and control IT assets remotely, easily and efficiently from one integrated Web-based platform. Kaseya Agent allows your IT organization to: - Automate email configuration and settings to one or many devices - Collect detailed inventory information in a central repository that can be easily accessed by administrators and technicians for fast resolution while providing a complete network view - Track location of mobile devices based on location history or in real time - Force Alarm sound to help track lost device - Lock, wipe and reset lost or stolen devices Requirements: - Works with iPhone & iPad with iOS 4.2 and above - An on-premises or cloud implementation of Kaseya K2 Please Note: This application includes a client intended for the installed versions of Kaseya running the Mobile Device Management module. Also Note: Continued use of GPS running in the background can dramatically decrease battery life
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Screenshots
Verdict
The clearest difference is rating: ConnectWise Mobile at 3.9 against Kaseya Agent's 1.0. ConnectWise Mobile also leads on ratings volume (3.3K vs 1). Kaseya Agent's advantage is review sentiment (33% vs 7%) and iOS requirement (6.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ConnectWise Mobile holds the better App Store score, 3.9 against 1.0. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 33% of Kaseya Agent's written reviews are positive against 7% of ConnectWise Mobile's, so the app with the better star average is not the one people write more warmly about.
Kaseya Agent ships an update every 6 weeks, ConnectWise Mobile every 2 months. The most recent releases landed on October 2, 2026 and October 15, 2026 respectively.
| Parameter | Kaseya Agent | ConnectWise Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 3.9 (3.3K ratings) — better |
| Positive reviews | 33.3% of reviews — better | 7.4% of reviews |
| Number of ratings | 1 | 3.3K — better |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 6.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 1 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Kaseya International Limited | ConnectWise |
Customer experience
Kaseya Agent
ConnectWise Mobile
Bugs and requests
Kaseya Agent
Not enough reviews yet to summarise bugs or requests.
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
In-app purchases
Kaseya Agent
No in-app purchases
ConnectWise Mobile
No in-app purchases
Questions
Is Kaseya Agent free?
Is ConnectWise Mobile free?
Which has better reviews, Kaseya Agent or ConnectWise Mobile?
Do Kaseya Agent or ConnectWise Mobile have ads?
Which is updated more often, Kaseya Agent or ConnectWise Mobile?
Other comparisons
