OpenScape Mobile vs GlobalProtect™
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenScape Mobile
Enhance your mobile communications with VoIP and video capabilities. Seamlessly move calls between devices and networks, reducing cellular charges by utilizing Wi-Fi. Access unified communications features like presence status and conference management.
- VoIP and Video calls
- Seamless call transfer
- Presence status management
- Unified Communications features
- Reduced cellular charges
- Wi-Fi calling
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Today’s reality - A mobile, global, distributed and virtual workforce. But you still need fast access to people, from wherever you are, at the lowest possible cost. OpenScape Mobile enhances your communications experience with rich Voice over IP (VoIP) and Video capabilities from your iPhone or iPad. Plus it allows you to seamlessly move calls between desk phone, Wi-Fi and cellular. OpenScape Mobile reduces cellular charges through lower air-time minutes and roaming charges by making and receiving calls over Wi-Fi from your home, a Wi-Fi hotspot or on the corporate Wi-Fi. With a simple finger gesture, OpenScape Mobile’s call swipe lets you seamlessly move calls from your mobile device to a desktop device, and vice-versa, and from cellular network or the Wi-Fi. What you can do OpenScape Mobile works in three modes (depending on the license you purchased): UC-only mode: Gives you access to OpenScape Unified Communications features (also see OpenScape UC) • Set your user presence status and preferred device or device list • Be reached on a single published phone number • See your OpenScape contacts and their presence status • Manage your OpenScape contacts and place calls to your contacts through your corporate network • Initiate ad-hoc conferences and join a conference, plus see the conference status • Activate rules and set time zone, location and status note • View missed calls in the Journal • Automatically import credentials from the OpenScape mobile client, if installed and configured Voice/Video-only mode: Gives you access to VoIP and Video, plus call transfer, call forwarding and call swipe. Combined mode: Gives you both UC and VoIP/Video functionality in a single mobile application.
GlobalProtect™
This app provides secure network connectivity for mobile users by connecting to an enterprise gateway. It automatically adapts to your location to ensure optimal performance and allows for secure work outside the office. Administrators can configure various VPN modes for enhanced security.
- Automatic VPN connection
- Support for BYOD
- Automatic best gateway discovery
- Manual gateway selection
- IPSec or SSL connection
- MDM integration
- Two-factor authentication support
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GlobalProtect for iOS connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall to allow mobile users to benefit from enterprise security protection. Enterprise administrator can configure the same app to connect in either Always-On VPN, Remote Access VPN or Per App VPN mode. The app automatically adapts to the end user’s location and connects the user to the best available gateway in order to deliver optimal performance for all users and their traffic, without requiring any effort from the user. This allows users to work safely and effectively at locations outside of the traditional office. Before installing this app, please check with your IT department to ensure that your organization has enabled a GlobalProtect gateway subscription on the firewall. Features: Automatic VPN connection using iOS VPN On-Demand Support for BYOD with Remote Access VPN and App Level VPN Automatic discovery of best available gateway Manual gateway selection capability Connection over IPSec or SSL Integration with MDM for easy provisioning Support for changing an expired AD/RADIUS password when the user connects remotely Support for 2 Factor One Time Password based Authentication using RADIUS, SAML Support for other PAN-OS authentication methods, including LDAP, Client Certificates, and Local User Databases Full benefits of the native iOS experience with integrated notifications Capability for enterprises to enable users to use any app securely Requirements: Supported on Palo Alto Networks next-generation firewalls running PAN-OS 7.1, 8.0, 8.1 and above Requires a GlobalProtect gateway subscription installed on the Palo Alto Networks firewall in order to enable support for GlobalProtect app for iOS. Supported on iOS 10 and later releases
Screenshots
Verdict
The clearest difference is review sentiment: OpenScape Mobile at 100% against GlobalProtect™'s 17%. OpenScape Mobile also leads on rating (5.0 vs 4.4) and iOS requirement (9.0 vs 12.0). GlobalProtect™'s advantage is ratings volume (2.8K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OpenScape Mobile holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: GlobalProtect™ has 2.8K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 100% of OpenScape Mobile's written reviews are positive against 17% of GlobalProtect™'s.
OpenScape Mobile ships an update every 2 months, GlobalProtect™ every 3 months. The most recent releases landed on October 5, 2026 and October 14, 2026 respectively.
| Parameter | OpenScape Mobile | GlobalProtect™ |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 4.4 (2.8K ratings) |
| Positive reviews | 100.0% of reviews — better | 16.6% of reviews |
| Number of ratings | 1 | 2.8K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 12.0 |
| Further details — not scored | ||
| Size | 58 MB | 16 MB |
| Age rating | 4+ | 4+ |
| Developer | Mitel Networks Corporation | Palo Alto Networks |
Customer experience
OpenScape Mobile
GlobalProtect™
Bugs and requests
OpenScape Mobile
Not enough reviews yet to summarise bugs or requests.
GlobalProtect™
Reported bugs
4 issues- Crashes on iOS 15 and newer
- "Missing required input parameters" error
- Fails to connect with certain authentication methods
- Stuck in "connecting" state, requires reinstall
Requested features
5 requests- Multiple portal support
- Ability to save server addresses
- Support for hardware security keys
- Landscape mode for tablets
- Improved compatibility with newer OS versions
In-app purchases
OpenScape Mobile
No in-app purchases
GlobalProtect™
No in-app purchases
Questions
Is OpenScape Mobile free?
Is GlobalProtect™ free?
Which has better reviews, OpenScape Mobile or GlobalProtect™?
Do OpenScape Mobile or GlobalProtect™ have ads?
Which is updated more often, OpenScape Mobile or GlobalProtect™?
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