Comparison

My Medibank vs Steptember

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Medibank

Manage your health insurance easily. Check cover details, track limits, find providers, and make claims. Connect with Apple Health to earn rewards for healthy habits.

Highlights
  • Check cover details
  • Track extras limits
  • Find providers
  • Make and track claims
  • Connect Apple Health
  • Earn Live Better points
  • Find Medibank stores
Features
Read full description

Better health means being better informed. Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider. You can also use the Medibank app to: • Make a claim and track its processing and approval. • Connect Apple Health to track your steps and earn Live Better points. • Find your nearest Medibank store. • Update your account details. • Request and download tax documents To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.

About

Steptember

This app helps you track your daily steps and convert over 40 activities into step counts. It allows you to sync with health platforms, compete with teams on leaderboards, and monitor fundraising goals, all while supporting a good cause.

Highlights
  • Track steps and convert activities to steps
  • Sync with Apple Health/Google Health Connect
  • Live team leaderboards
  • Fundraising QR code and target monitoring
  • Collect badges
  • Support babies with cerebral palsy
Features
Read full description

The Official Steptember 2026 App Your month-long mood boost is waiting for you! Get creative with your fitness and put wellbeing front and centre this Steptember. 10,000 steps a day – your way. Step, move, play, ride, stretch. How you Steptember is completely up to you! Whether it’s a dance break, Pilates class or bike ride, every move counts – and you can track it all right here. With the Steptember app, you can: • Track your steps and convert over 40 activities into steps like swimming, cycling or even cleaning the house • Sync with Apple Health or Google Health Connect for automatic tracking • Follow your workplace, team and colleagues on live leaderboards • Get your personal QR code to fundraise on the go • Monitor your fundraising target • Collect as many badges as you can Feel good, inside and out knowing you’re supporting babies with cerebral palsy thrive. Sign up now and get the app – all totally free! It’s time to make this your Steptember to remember. www.steptember.us

Screenshots

My Medibank4 screens
Steptember4 screens

Verdict

The call

The clearest difference is monetization model: Steptember at free against My Medibank's free with in-app purchases. My Medibank's advantage is update cadence (weekly vs every 5 weeks) and review sentiment (41% vs 20%). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for My Medibank against 4.7 for Steptember. Both are backed by a comparable volume of ratings — 414 and 416 respectively. Written reviews are what separate them: 41% of My Medibank's written reviews are positive against 20% of Steptember's.

UpkeepUpdate frequency

My Medibank ships an update weekly, Steptember every 5 weeks. The most recent releases landed on September 26, 2026 and September 20, 2026 respectively.

Scorecard3 real differences · 7 level
My Medibank versus Steptember: the parameters behind the verdict, then further details
ParameterMy MedibankSteptember
PriceFreeFree
Rating4.7 (414 ratings)4.7 (416 ratings)
Positive reviews41.0% of reviews — better20.4% of reviews
Number of ratings414416 — better
Update frequencyWeekly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size201 MB51 MB
Age rating17+12+
DeveloperMedibank Private LimitedCerebral Palsy Alliance

Customer experience

My Medibank

All ratings414 ratings
Positive92.5%
Neutral2.7%
Negative4.8%
Written reviews575 reviews
Positive41.0%
Neutral11.3%
Negative47.7%

Steptember

All ratings416 ratings
Positive91.8%
Neutral2.4%
Negative5.8%
Written reviews98 reviews
Positive20.4%
Neutral6.1%
Negative73.5%

User reviews

My Medibank

From 414 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Fast and convenient claims process
  • 💡 Helpful features like Live Better rewards
  • 👍 Straightforward app navigation

Room to improve

  • 🐛 Frequent app crashes and bugs
  • 🔒 Security issues with facial recognition and login
  • 💸 Expensive premiums with low benefits
  • 🤖 Lack of human customer support

Steptember

From 416 App Store ratings

What we love

  • 🚀 Smooth syncing with Apple Health/Google Fit
  • 👍 User-friendly interface
  • 🚀 Improved app performance
  • 💡 Great platform for fundraising and community building
  • 👍 Easy to log steps and activities

Room to improve

  • 🐛 Login issues and errors
  • 🐛 Unreliable step tracking and syncing
  • 🐛 Buggy and glitchy app
  • 🔋 High battery consumption
  • 👎 Limited functionality compared to website

Bugs and requests

My Medibank

Reported bugs

4 issues
  • Live Better section not loading on iOS 26
  • Inability to upload receipts or claim details
  • Constant log-outs and need to re-enter login
  • Incompatibility with older iOS versions

Requested features

4 requests
  • Landscape mode support for iPad
  • Ability to customize extras coverage
  • Seamless integration with Apple Health
  • Easier payment method updates

Steptember

Reported bugs

4 issues
  • Inability to log in or access account
  • Steps not accurately recorded or synced
  • Frequent app crashes and freezes
  • Inconsistent performance across devices

Requested features

4 requests
  • Automatic step syncing without manual intervention
  • Detailed daily step history and tracking
  • Integration with more fitness trackers
  • Improved team management and leaderboard features

In-app purchases

None

My Medibank

No in-app purchases

None

Steptember

No in-app purchases

Questions

Is My Medibank free?
My Medibank is free to download, with no in-app purchases.
Is Steptember free?
Steptember is free to download, with no in-app purchases.
Which has better reviews, My Medibank or Steptember?
My Medibank and Steptember are both rated 4.7 out of 5 on the App Store, from 414 and 416 ratings respectively.
Do My Medibank or Steptember have ads?
Neither My Medibank nor Steptember shows ads.
Which is updated more often, My Medibank or Steptember?
My Medibank ships an update weekly, and Steptember every 5 weeks. Most recently, My Medibank was updated on September 26, 2026 and Steptember on September 20, 2026.

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