My Medibank vs KX Pilates
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Medibank
Manage your health insurance easily. Check cover details, track extras limits, and find providers. Make claims, monitor progress, and connect with health tracking to earn rewards.
- Check cover details
- Track extras limits
- Find providers
- Make and track claims
- Connect Apple Health
- Earn Live Better points
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Better health means being better informed. Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider. You can also use the Medibank app to: • Make a claim and track its processing and approval. • Connect Apple Health to track your steps and earn Live Better points. • Find your nearest Medibank store. • Update your account details. • Request and download tax documents To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
KX Pilates
Experience a high-intensity, 50-minute reformer Pilates workout designed to tone your body. Improve flexibility, balance, and coordination to maximize your time and enjoy life more.
- 50-minute reformer Pilates workouts
- High intensity training
- Body toning
- Increased flexibility
- Improved balance
- Enhanced coordination
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You don't need to spend more time working out, just more intensity while doing so! KX Pilates delivers a high intensity, body-toning, reformer pilates workout in just 50 minutes. It will help to increase your flexibility, balance and coordination, so you can spend more time doing what you love.
Screenshots
Verdict
The clearest difference is review sentiment: KX Pilates at 78% against My Medibank's 42%. KX Pilates also leads on rating (4.9 vs 4.7). My Medibank's advantage is update cadence (weekly vs every 5 weeks) and ratings volume (416 vs 10). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KX Pilates holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: My Medibank has 416 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 42% of My Medibank's written reviews are positive against 78% of KX Pilates's.
My Medibank ships an update weekly, KX Pilates every 5 weeks. The most recent releases landed on October 30, 2026 and October 26, 2026 respectively.
| Parameter | My Medibank | KX Pilates |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (416 ratings) | 4.9 (10 ratings) — better |
| Positive reviews | 42.2% of reviews | 77.9% of reviews — better |
| Number of ratings | 416 — better | 10 |
| Update frequency | Weekly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 200 MB | 70 MB |
| Age rating | 17+ | 9+ |
| Developer | Medibank Private Limited | KX Pilates Franchising Pty Ltd |
Customer experience
My Medibank
KX Pilates
User reviews
My Medibank
From 416 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Fast and convenient claims process
- 💡 Helpful features like Live Better rewards
- 👍 Straightforward app navigation
Room to improve
- 🐛 Frequent app crashes and bugs
- 🔒 Security issues with facial recognition and login
- 💸 Expensive premiums with low benefits
- 🤖 Lack of human customer support
KX Pilates
From 10 App Store ratingsWhat we love
- 👍 Easy to use
- 👍 User-friendly interface
- 👍 Great workout experience
- 👍 Convenient booking
- 👍 Good for tracking progress
Room to improve
- 🐛 Slow loading times
- 🐛 App crashes frequently
- 🐛 Calendar sync issues
- 🐛 Payment issues
- 🐛 Repeated calendar entries
Bugs and requests
My Medibank
Reported bugs
4 issues- Live Better section not loading on iOS 26
- Inability to upload receipts or claim details
- Constant log-outs and need to re-enter login
- Incompatibility with older iOS versions
Requested features
4 requests- Landscape mode support for iPad
- Ability to customize extras coverage
- Seamless integration with Apple Health
- Easier payment method updates
KX Pilates
Reported bugs
12 issues- App is very slow to load
- App crashes during registration (country selection)
- Purchased plans do not show expiry dates
- App crashes when selecting phone number during registration
- Multiple calendar bookings created for a single class
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- iCalendar not updating correctly
- App crashes with JSON parsing error
- App won't load past the initial loading page
- Calendar entries disappear after class completion
- Incorrect class day displayed (e.g., 'tomorrow' for current day)
- Waitlist number not updating without manual refresh
- Last-minute instructor changes not notified
Requested features
13 requests- More payment methods (e.g., Afterpay, PayID)
- Improve app speed and reduce loading times
- Fix bugs related to calendar synchronization
- Add option to mark studios as favorite
- Improve waitlist functionality to show number of people
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- Add notifications for instructor changes
- Allow users to request friends' schedules
- Option to save or favorite home workouts
- Connect with other KX users to see booked classes
- Show number of participants in a booked class
- Allow scrolling through dates (swipe left/right)
- Select multiple studios to view schedules concurrently
- Improve font size and icon visibility
In-app purchases
My Medibank
No in-app purchases
KX Pilates
No in-app purchases
Questions
Is My Medibank free?
Is KX Pilates free?
Which has better reviews, My Medibank or KX Pilates?
Do My Medibank or KX Pilates have ads?
Which is updated more often, My Medibank or KX Pilates?
Other comparisons
