Alerus Retirement vs BRiMobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Alerus Retirement
Access your employer-sponsored retirement plan account on the go. View balances, track investments, monitor contributions, and manage your account securely. Perform transfers and make allocation changes with ease.
- Check account balances
- View investment performance
- Monitor contributions
- Review account activity
- Perform transfers
- Make allocation changes
- Download account statements
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The Alerus Retirement mobile app allows participants of Alerus employer-sponsored plans to receive fast, free, and secure access to their account information. Access your account using your existing online username and password. Participants can receive important alerts, check balances, view investment performance graphs, and review contributions. The app allows for quick access to review investment information, monitor loan data (if applicable), see personal rates of return, and confirm contact details. For users wanting to dig deeper, it is easy to access account activity details, check investment allocation, and review contribution totals. When changes are needed, the app provides secure access to perform transfers, make allocation changes, or download account statements. Investment products are not FDIC insured, have no bank guarantee, and may lose value.
BRiMobile
Access your tax-free benefit accounts securely from your mobile device. Check balances, submit claims, and manage receipts conveniently. Stay on top of your benefits wherever you go.
- Secure account access
- On-the-go convenience
- Check account balances
- Submit claims
- Manage receipts
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BRiMobile is a secure application for on-the-go access to your tax-free benefit accounts from Benefit Resource, Inc. Whether you need a balance, want to submit a claim, or have requested receipts to submit, BRiMobile is only a moment away.
Screenshots
Verdict
The clearest difference is rating: Alerus Retirement at 4.5 against BRiMobile's 1.4. Alerus Retirement also leads on review sentiment (47% vs 11%) and ratings volume (1.2K vs 76). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Alerus Retirement holds the better App Store score, 4.5 against 1.4. That said, the two scores are not equally well evidenced: Alerus Retirement has 1.2K ratings behind it against 76, so its average is the more settled of the two. Written reviews point the same way: 47% of Alerus Retirement's written reviews are positive against 11% of BRiMobile's.
Alerus Retirement ships an update every 3 months, BRiMobile every 5 months. The most recent releases landed on October 31, 2026 and October 26, 2026 respectively.
| Parameter | Alerus Retirement | BRiMobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.2K ratings) — better | 1.4 (76 ratings) |
| Positive reviews | 47.2% of reviews — better | 11.1% of reviews |
| Number of ratings | 1.2K — better | 76 |
| Update frequency | Every 3 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.6 |
| Further details — not scored | ||
| Size | 41 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | Alerus Financial Corporation | Benefit Resource LLC |
Customer experience
Alerus Retirement
BRiMobile
User reviews
Alerus Retirement
From 1.2K App Store ratingsWhat we love
- 👍 User-friendly
- 🚀 Easy to use
- 💡 Helpful features
- 🚀 Organized
- 👍 Great app
Room to improve
- 🐛 Login process cumbersome
- 🐛 Linking external accounts is poor
- 🐛 Difficult to navigate
- 🐛 Can't find info
- 🐛 Difficult to log in
BRiMobile
From 76 App Store ratingsWhat we love
- 👍 User-friendly interface (rarely mentioned)
- 🚀 Fast claim submission (rarely mentioned)
- 👍 Ability to check balance (basic functionality)
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues (server errors, unavailable service)
- 🐛 Limited functionality
- 🐛 Poor user experience
- 🐛 Missing essential features (claim status, direct deposit)
Bugs and requests
Alerus Retirement
Reported bugs
14 issues- Password / authentication could be improved
- Linking external accounts is poor, like Norton Monitoring and Charles Schwab
- Not sure why you have an option for facial recognition if you're going to make me type in my password anyway
- Can't find info. Don't waste your time downloading as all you get is a balance and no actual activity
- App can't remember correct username
Show 9 moreShow fewer
- Will not allow you to connect to retirement calculators
- Animations can't be turned off - not disability friendly
- Hard to change pe
- It works half the time
- Faceid is broke and they wont fix it!!!!!
- Statement glitch
- Unable to perform basic actions. Often have to log into the website
- Can't turn off notifications nor clear one. So frustrating. For now I just hide the app on my last screen
- The latest update to the app appears to have put a character limit on the password field to login. As a result, my password which is longer than limit, cannot be inout to login
Requested features
5 requests- Add face id authentication for iPhone
- Want to be able to navigate a finance app easily for once
- Great APP, but would like Face ID
- Summary of all accounts
- Facial recognition
BRiMobile
Reported bugs
82 issues- Server Error
- Service not available
- App crashes upon opening
- Crashes immediately
- Submit a claim is literally missing
Show 77 moreShow fewer
- App freezes; reset; repeat
- No transaction history appearing
- No option to submit a claim for reimbursement
- Website also not working
- App and website are horrible
- Claims denied and no notifications sent
- App and website are utterly terrible
- Unstable and shuts down midway through submitting a claim
- Challenging to get human assistance
- Product not accepted at Sam’s Club
- Customer support told to do check and see method
- Information compromised through app
- Cannot login
- Impossible to submit claims
- Receipt keeps getting rejected
- Chat function on website doesn’t work
- Phone system repeatedly hangs up
- "Press 1 for call back" feature doesn't work
- App crashes non stop
- Registration doesn't work
- "Page Note Found" error
- App and website keep crashing
- Says I am not a member
- Submitted claims twice
- App looping at login saying "Service not available"
- Website says can't submit because previous claim open
- App didn't have a way to differentiate FSA or HRA
- App literally won't sign me in
- Gateway Time-out
- App keeps on spinning
- Claims vanished after submission
- Server unavailable
- Last update erased option to submit document
- PIN arbitrarily expires
- Successful login once out of 15 tries
- Parsing errors
- Uninstall and reinstall many times
- App loses all login info after closing
- PIN doesn't work anymore
- App doesn't function
- Keep getting 'enter start date' error
- App crashes
- App keeps on spinning and then says "Gateway Time-out"
- App is listing recent card transactions twice
- App doesn't even work
- All three claims submitted vanished
- Can not submit receipts
- App is just so plain
- Can't find many features
- Update history 2-3 years ago
- Not sure if security is up to date
- App doesn't have all the detail
- App can't see any details of transactions
- App can't see pending charges or claims
- App is working fine for me
- App has not been updated for any of the recent devices
- PIN will not stay working
- No ability to remember login information without PIN
- No access to Touch ID
- Navigation requires the same Byzantine process as the website
- Balances are hidden
- Transaction details are not easily accessible
- Will not clear the need for the receipt
- Will not give detail of if receipt was accepted
- Frustrating login process
- The app was working well before the last update
- Loses all the login info after you close the app
- The pin you create doesn't work anymore
- It doesn't function at this point
- Claim entry could be a lot faster if you didn't need to retype every piece of information for each claim
- Date picker fields are annoying
- It worked fine for me with 3G on an iPhone
- It doesn't have all the detail
- You can't see any details of transactions, only the balance
- You can't see pending charges or claims
- The app is working fine for me
- I have a 4GS - makes a difference???
Requested features
27 requests- More attention to User Experience
- Ability to tell if amount is eligible or remaining
- Passkey for login
- Highlight recent transactions in different colors
- Transaction history goes back at least 18 months
Show 22 moreShow fewer
- Ability to upload a file (not just photos)
- Ability to view claim status
- Ability to withdraw balances by direct deposit
- Way to store benefit related receipts before submitting
- Ability to activate/manage card in app
- Ability to differentiate claim types (FSA/HRA)
- Fix font clarity
- Add claim status back into the app
- Improve app security
- Allow PDF receipt uploads
- Improve login process
- Add Touch ID/Face ID support
- Clearer navigation
- Show detail of whether receipt was accepted
- Fix parsing errors
- Update app for recent devices
- Allow PIN to stay working
- Improve claim entry speed
- Fix date picker fields
- See details of transactions
- See pending charges or claims
- Add more detail to the app
In-app purchases
Alerus Retirement
No in-app purchases
BRiMobile
No in-app purchases
Questions
Is Alerus Retirement free?
Is BRiMobile free?
Which has better reviews, Alerus Retirement or BRiMobile?
Do Alerus Retirement or BRiMobile have ads?
Which is updated more often, Alerus Retirement or BRiMobile?
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