Comparison

SonicWall Mobile Connect vs Flex Touch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SonicWall Mobile Connect

Access corporate and academic resources securely from anywhere. This app provides network-level access to critical applications like email and virtual desktops through encrypted SSL VPN connections.

Highlights
  • Encrypted SSL VPN connections
  • Full network-level access
  • Access to corporate resources
  • Access to academic resources
  • Remote access to applications
  • Virtual desktop access
Features
Read full description

SonicWall Mobile Connect™ provides users full network-level access to corporate and academic resources over encrypted SSL VPN connections. The client provides anytime, anywhere access to critical applications such as email, virtual desktop sessions and other macOS applications. REQUIREMENTS: SonicWall Mobile Connect is a free app, but requires a concurrent user license on one of the following SonicWall solutions in order to function properly: • SonicWall Next-Generation Firewall appliances including the TZ, NSA, and SuperMassive running SonicOS 5.8.1.0 or higher. • Secure Mobile Access (SMA) 100 Series appliances, formerly called SonicWALL Secure Remote Access (SRA), running 10.2 or higher. • Secure Mobile Access (SMA) 1000 Series appliances, formerly called E-Class Secure Remote Access (SRA), running 12.4 or higher. For more information on SonicWall Secure Mobile Access and Next-Generation Firewall solutions, please visit www.sonicwall.com.

About

Flex Touch

Access common Motorola Flex features from your smartphone or tablet. Monitor agency calls, search databases for names, property, and incidents, and view alert warnings for officer safety. Stay updated with real-time call information and efficiently manage reports and comments.

Highlights
  • Monitor agency calls remotely
  • Search agency database (names, property, incidents)
  • View Flex Involvements
  • Display warrant/alert warnings
  • Access real-time call updates
  • Add photos/documents to records
Features
Read full description

This requires Motorola Flex 6.3 with the 2020.2.2 or later release. The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet. Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device. Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings. The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently. In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report. Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.

Screenshots

SonicWall Mobile Connect3 screens
Flex Touch4 screens

Verdict

The call

The clearest difference is update cadence: Flex Touch at every 4 weeks against SonicWall Mobile Connect's every 6 months. Flex Touch also leads on iOS requirement (11.0 vs 15.6). SonicWall Mobile Connect's advantage is review sentiment (30% vs 12%) and ratings volume (143 vs 30). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.1 for SonicWall Mobile Connect against 2.2 for Flex Touch. Both are backed by a comparable volume of ratings — 143 and 30 respectively. Written reviews are what separate them: 30% of SonicWall Mobile Connect's written reviews are positive against 12% of Flex Touch's.

UpkeepUpdate frequency

SonicWall Mobile Connect ships an update every 6 months, Flex Touch every 4 weeks. The most recent releases landed on October 6, 2026 and October 15, 2026 respectively.

Scorecard4 real differences · 6 level
SonicWall Mobile Connect versus Flex Touch: the parameters behind the verdict, then further details
ParameterSonicWall Mobile ConnectFlex Touch
PriceFreeFree
Rating2.1 (143 ratings)2.2 (30 ratings) — better
Positive reviews29.9% of reviews — better12.2% of reviews
Number of ratings143 — better30
Update frequencyEvery 6 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.611.0 — better
Further details — not scored
Size14 MB36 MB
Age rating4+4+
DeveloperSonicWall Inc.Motorola Solutions, Inc

Customer experience

SonicWall Mobile Connect

All ratings143 ratings
Positive24.5%
Neutral7.0%
Negative68.5%
Written reviews117 reviews
Positive29.9%
Neutral4.3%
Negative65.8%

Flex Touch

All ratings29 ratings
Positive20.7%
Neutral17.2%
Negative62.1%
Written reviews49 reviews
Positive12.2%
Neutral22.4%
Negative65.3%

User reviews

SonicWall Mobile Connect

From 143 App Store ratings

What we love

  • 👍 Works well
  • 🚀 Easy to configure and use
  • 🔒 Reliable connection
  • 🔒 Secure access to company resources

Room to improve

  • 🐛 Doesn't work with iOS 16/iPadOS 16
  • 🐛 Frequent disconnects or inability to connect
  • 🐛 Compatibility issues with 2FA/MFA
  • 🐛 Crashes or freezes

Flex Touch

From 30 App Store ratings

What we love

  • 👍 Great app for work
  • 👍 Ability to look up anything
  • 👍 See CAD screen remotely
  • 👍 Good tool for those without MDCs
  • 👍 Access almost everything

Room to improve

  • 🐛 Hardly works properly
  • 🐛 Never connects
  • 🐛 Won't stay logged in
  • 🐛 Issues all the time
  • 🐛 Never wants to load

Bugs and requests

SonicWall Mobile Connect

Reported bugs

3 issues
  • Cannot select domain when configuring connection
  • Endless 'Connecting' state with no ability to connect
  • Incompatibility with latest iOS/iPadOS versions

Requested features

3 requests
  • Ability to view logs directly in the app
  • Support for multiple VPN connections/servers
  • Improved stability and reliability

Flex Touch

Reported bugs

39 issues
  • App hardly works properly
  • App never connects
  • App won't stay logged in
  • App has issues all the time
  • App never wants to load
Show 34 more
  • App won't allow sign in
  • Cannot view address advisories
  • Only units and other tabs show
  • Comments are ran together
  • Contrast issues in dark theme
  • Scrolling issues lag or log out
  • App freezes on law screen
  • App locks up constantly
  • Poor mapping
  • Inconsistent functions
  • App auto-updated and now doesn't work
  • App disconnects and requires login
  • Latest update made app useless
  • Cannot login after last update
  • Current update not usable
  • Rarely allows sign in
  • Login failed error
  • App doesn't work 75% of the time
  • Optimization for full-screen removed
  • Cannot change server address on iPad
  • iPad version won't work past login screen
  • Won't work after latest iOS update
  • No calls show
  • App takes many attempts to open
  • Call notes will not populate
  • App refreshes to the top of the call list on update
  • Maps not working
  • Searching cases is problematic
  • App is still buggy
  • Unable to login
  • Cannot pull up calls
  • Font size in notes is too small
  • Issue with the more info button after last update
  • Unreadable font colors in dark theme

Requested features

17 requests
  • Ability to upload photos taken from phone to FLEX/Spillman
  • Add call ID numbers to screen
  • Ability to search call sheets (not just incidents)
  • Add messaging functionality
  • Add other add-ons
Show 12 more
  • Home screen of buttons (unit board, messaging, plate or name search)
  • Phone version
  • Tablet version variance
  • Ability to read narrative of reports from phone
  • Car Play Compatibility
  • Option to use Google Maps
  • Larger font option for notes
  • Zoom ability or larger print
  • Ability to message units from the app
  • Ability to pull up address advisories in app
  • More contrast for call notes (black or bold black on white)
  • Option to make call note font bigger or pinch to zoom

In-app purchases

None

SonicWall Mobile Connect

No in-app purchases

None

Flex Touch

No in-app purchases

Questions

Is SonicWall Mobile Connect free?
SonicWall Mobile Connect is free to download, with no in-app purchases.
Is Flex Touch free?
Flex Touch is free to download, with no in-app purchases.
Which has better reviews, SonicWall Mobile Connect or Flex Touch?
Flex Touch is rated higher. SonicWall Mobile Connect averages 2.1 out of 5 from 143 ratings, while Flex Touch averages 2.2 from 30 ratings.
Do SonicWall Mobile Connect or Flex Touch have ads?
Neither SonicWall Mobile Connect nor Flex Touch shows ads.
Which is updated more often, SonicWall Mobile Connect or Flex Touch?
SonicWall Mobile Connect ships an update every 6 months, and Flex Touch every 4 weeks. Most recently, SonicWall Mobile Connect was updated on October 6, 2026 and Flex Touch on October 15, 2026.

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