Comparison

Comm100 Live Chat vs Drift

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Comm100 Live Chat

Engage website visitors in real-time to boost conversions, sales, and customer satisfaction. This mobile solution allows businesses to provide live support on the go, ensuring continuous connection with customers. Receive instant notifications for new chats and messages, access visitor history, and transfer conversations efficiently.

Highlights
  • Real-time visitor engagement
  • Mobile support on iPhone/iPad
  • Push notifications for chats
  • Canned message responses
  • Visitor contact history
  • Chat transfer functionality
  • Visitor list and details
Read full description

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction. Comm100 Live Chat for iPhone/iPad allows you to keep online on your iPhone or iPad so that you can stay connected with your website visitors while on the go. And the app offers much more than just chatting. 1. Optimized for best operation and performance in iPhone or iPad 2. Push notifications. You can immediately get notified of the incoming chats and new messages even when you switch to other applications or your iPhone or iPad goes into the sleep mode. 3. Sound and vibration notification available. 4. Send canned messages 5. Check previous contact history of a visitor 6. Transfer a chat to another online operator 7. Instant access to the visitor list and the detailed information of each visitor Start mobilizing your support strategy today!

About

Drift

Connect with prospects and customers instantly through live chat and personalized video messages. Never miss an opportunity to engage, schedule meetings directly from conversations, and track customer interactions on the go.

Highlights
  • Live chat with customers and leads
  • Record and share personalized videos
  • Real-time notifications for website visits
  • Schedule meetings from live chat
  • View chat and video history
  • Track video views
Read full description

Take your customer conversations and video outreach on the move. Your prospects and customers don’t want to wait. With Drift, it’s easy to connect with them, now. - Never miss an important conversation - chat live with your customers and leads anywhere, anytime. - Record and share personalized videos when you’re away from your desk. - Get notified immediately and start conversations when a key account visits your website or when an important prospect views your video. - Automatically schedule meetings from live chat while your customer is engaged. - See all your recorded videos and chat history in one place. DRIFT VIDEO: Record quick personalized videos on the go. Easily share videos via email, social, or messaging apps. Track views & get notified on your phone. Chat live while customers watch your video. 100% free to use. DRIFT CHAT: Talk to your customers, anywhere, anytime. Track conversations & get notified on your phone. Drop your calendar to automatically book meetings. See all your contact details and conversation history. Filter for the conversations that matter most. Assign participants, manage tags, and add notes. ABOUT DRIFT: Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable and more human.

Screenshots

Comm100 Live Chat4 screens
Drift4 screens

Verdict

The call

The clearest difference is ratings volume: Drift at 1.1K against Comm100 Live Chat's 21. Drift also leads on update cadence (every 3 weeks vs every 2 months). Comm100 Live Chat's advantage is iOS requirement (9.0 vs 14.0). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for Comm100 Live Chat against 4.5 for Drift. That said, the two scores are not equally well evidenced: Drift has 1.1K ratings behind it against 21, so its average is the more settled of the two. Written reviews are what separate them: 71% of Comm100 Live Chat's written reviews are positive against 69% of Drift's.

UpkeepUpdate frequency

Comm100 Live Chat ships an update every 2 months, Drift every 3 weeks. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard3 real differences · 7 level
Comm100 Live Chat versus Drift: the parameters behind the verdict, then further details
ParameterComm100 Live ChatDrift
PriceFreeFree
Rating4.4 (21 ratings)4.5 (1.1K ratings) — better
Positive reviews70.8% of reviews — better69.0% of reviews
Number of ratings211.1K — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS9.0 — better14.0
Further details — not scored
Size20 MB84 MB
Age rating4+4+
DeveloperComm100 Network CorporationDrift.com, Inc.

Customer experience

Comm100 Live Chat

All ratings21 ratings
Positive85.7%
Neutral4.8%
Negative9.5%
Written reviews48 reviews
Positive70.8%
Neutral10.4%
Negative18.8%

Drift

All ratings1,135 ratings
Positive86.2%
Neutral3.3%
Negative10.6%
Written reviews252 reviews
Positive69.0%
Neutral5.2%
Negative25.8%

User reviews

Comm100 Live Chat

From 21 App Store ratings

What we love

  • 👍 Easy to use and gets the job done
  • 🚀 Helpful for connecting with customers on the go
  • 👍 Straightforward functionality
  • 👍 Great company and awesome app
  • 👍 Highly recommend this company

Room to improve

  • 🐛 Slow to answer customer calls
  • 🐛 Sometimes hangs when returning to app
  • 🐛 No way of communicating with colleagues
  • 🐛 Keyboard won't pop down in chat
  • 🐛 Chats disappear

Drift

From 1.1K App Store ratings

What we love

  • 🚀 Instant real-time interaction
  • 👍 Easy to use and set up
  • 💡 Helpful for sales and marketing
  • 🚀 Responsive customer service
  • 👍 Integrates well with other tools

Room to improve

  • 🐛 Notifications not working properly
  • 🐛 Slow load times and performance issues
  • 🐛 Buggy and unreliable app
  • 🐛 Conversations not loading correctly
  • 🐛 Sign-in/login problems

Bugs and requests

Comm100 Live Chat

Reported bugs

11 issues
  • App hangs when returning to app
  • Chats disappear
  • App stuck on loading with latest update
  • Unsuccessful app deletion/reinstallation
  • Problem remains after iPad reboot
Show 6 more
  • App constantly logs out
  • App crashes every time on login
  • App alignment with iPhone is off since latest iOS update
  • Weak or low sound for new chat notification
  • Cannot log in on iPhone 3G due to login button being covered
  • Login button disappears when keyboard shows up

Requested features

9 requests
  • Allow viewing of other team's active chats for supervisors
  • Allow simultaneous login on desktop and mobile apps
  • Option to ban IPs
  • Improve chat notification sound to be louder and more distinct
  • Add location flag icon for at-a-glance visitor location
Show 4 more
  • Display page name instead of URL for navigated pages
  • Restore page count for visitor in new version
  • Allow customization of alert tones and their purposes
  • Enable multitasking for chat to continue running when switching apps

Drift

Reported bugs

5 issues
  • Unable to see chat history
  • Unread message notifications not clearing
  • App crashes when uploading media
  • Inconsistent behavior across devices
  • Issues with saved replies and formatting

Requested features

5 requests
  • Customizable notification sounds
  • Better message management tools
  • iPad/tablet app support
  • More advanced analytics and reporting
  • Improved integration with CRM systems

In-app purchases

None

Comm100 Live Chat

No in-app purchases

None

Drift

No in-app purchases

Questions

Is Comm100 Live Chat free?
Comm100 Live Chat is free to download, with no in-app purchases.
Is Drift free?
Drift is free to download, with no in-app purchases.
Which has better reviews, Comm100 Live Chat or Drift?
Drift is rated higher. Comm100 Live Chat averages 4.4 out of 5 from 21 ratings, while Drift averages 4.5 from 1.1K ratings.
Do Comm100 Live Chat or Drift have ads?
Neither Comm100 Live Chat nor Drift shows ads.
Which is updated more often, Comm100 Live Chat or Drift?
Comm100 Live Chat ships an update every 2 months, and Drift every 3 weeks. Most recently, Comm100 Live Chat was updated on November 1, 2026 and Drift on November 2, 2026.

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