Comm100 Live Chat vs Pure Chat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Comm100 Live Chat
Engage website visitors in real-time to boost conversions, sales, and customer satisfaction. This mobile solution allows businesses to provide live support on the go, ensuring continuous connection with customers. Receive instant notifications for new chats and messages, access visitor history, and transfer conversations efficiently.
- Real-time visitor engagement
- Mobile support on iPhone/iPad
- Push notifications for chats
- Canned message responses
- Visitor contact history
- Chat transfer functionality
- Visitor list and details
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Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction. Comm100 Live Chat for iPhone/iPad allows you to keep online on your iPhone or iPad so that you can stay connected with your website visitors while on the go. And the app offers much more than just chatting. 1. Optimized for best operation and performance in iPhone or iPad 2. Push notifications. You can immediately get notified of the incoming chats and new messages even when you switch to other applications or your iPhone or iPad goes into the sleep mode. 3. Sound and vibration notification available. 4. Send canned messages 5. Check previous contact history of a visitor 6. Transfer a chat to another online operator 7. Instant access to the visitor list and the detailed information of each visitor Start mobilizing your support strategy today!
Pure Chat
Connect with website visitors and customers in real time through live chat. Engage instantly with new visitors or existing customers to answer questions and provide support from anywhere.
- Real-time visitor engagement
- Instant customer support
- Mobile chat access
- New visitor notifications
- Availability status control
- Historical chat transcripts
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Use the Pure Chat companion app to connect with your website visitors and customers in the moments that matter most. Whether it's someone coming to your website for the first time or a loyal customer who had a question about a recent purchase, live chat is the easiest way to instantly engage with these individuals and answer their questions in real time. Pure Chat includes unlimited access to all of our core live chat tools, including unlimited chats. With the Pure Chat companion app for iOS devices, you can chat with website visitors from anywhere! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!
Screenshots
Verdict
Comm100 Live Chat and Pure Chat both sit at 4.4 stars, but that hides the real split: 71% of Comm100 Live Chat's written reviews are positive against 16% of Pure Chat's. Comm100 Live Chat also leads on iOS requirement (9.0 vs 12.0). Pure Chat's advantage is ratings volume (574 vs 21) and update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.4 for Comm100 Live Chat against 4.4 for Pure Chat. That said, the two scores are not equally well evidenced: Pure Chat has 574 ratings behind it against 21, so its average is the more settled of the two. Written reviews are what separate them: 71% of Comm100 Live Chat's written reviews are positive against 16% of Pure Chat's.
Comm100 Live Chat ships an update every 2 months, Pure Chat every 3 weeks. The most recent releases landed on September 26, 2026 and October 22, 2026 respectively.
| Parameter | Comm100 Live Chat | Pure Chat |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (21 ratings) — better | 4.4 (574 ratings) |
| Positive reviews | 70.8% of reviews — better | 16.2% of reviews |
| Number of ratings | 21 | 574 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 12.0 |
| Further details — not scored | ||
| Size | 20 MB | 77 MB |
| Age rating | 4+ | 4+ |
| Developer | Comm100 Network Corporation | Ruby Receptionists |
Customer experience
Comm100 Live Chat
Pure Chat
Bugs and requests
Comm100 Live Chat
Not enough reviews yet to summarise bugs or requests.
Pure Chat
Reported bugs
10 issues- App notifications not delivering on iOS
- Chat window spinning/reconnecting indefinitely
- App crashes on latest iOS versions
- Chat toggle status not registering correctly
- Menu icon disappearing after ending chat on iPad
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- Chat window not visible in iPad landscape mode
- Update prompt redirecting to review page instead of updating
- Login failures with spinning loading screen
- Password change functionality not working
- App disconnecting and losing chat replies
Requested features
5 requests- Desktop application for Windows/Mac
- Persistent login sessions on mobile
- Quick access to canned messages on mobile
- Better iPad landscape orientation support
- Improved notification system reliability
In-app purchases
Comm100 Live Chat
No in-app purchases
Pure Chat
No in-app purchases
Questions
Is Comm100 Live Chat free?
Is Pure Chat free?
Which has better reviews, Comm100 Live Chat or Pure Chat?
Do Comm100 Live Chat or Pure Chat have ads?
Which is updated more often, Comm100 Live Chat or Pure Chat?
Other comparisons
