Comparison

Smart Banking vs ČSOB Smart klíč

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart Banking

Manage your bank accounts securely and conveniently from your mobile device. Perform payments, manage standing orders, and control your cards. Features include biometric login, card management, and ATM/branch locators.

Highlights
  • Secure login with PIN or biometrics
  • Make and manage payments
  • Activate/block debit and credit cards
  • Adjust card daily limits
  • Mobile top-ups
  • ATM and branch locator
Features
Read full description

With Smart Banking you always have your bank at your fingertips. The application is user-friendly and most of all secure. It enables you to enter payments, create and edit standing orders, pay a credit card, or activate a debit card. Access to the application as well as payment signatures are protected by your PIN code or biometric data (Touch ID / Face ID). Smart Banking also includes Smart Key, which you can use to authorize payments and other orders entered in Online Banking, both online and offline. In online mode using push notifications and in offline mode by scanning QR codes. You can also easily change your credentials. In case you forget your credentials, you can reset them using a photo of your ID and a selfie video. The application itself will guide you through the reset. But the application can do many more things! • Learn about what’s going on in your account after you turn on Push Notifications. • Have you lost a credit or debit card? You can simply temporarily block and unblock the card for free in the app. • You can adjust the daily limit for credit and debit card according to your needs. • Add credit to your mobile phone with a few clicks. • Check your account balance even without signing into the app with the Widget • You can also make a payment by scanning a QR code (QR payment). • In Online Banking you can use the Payment templates and stored Beneficiaries in the Smart Banking application. • Account statements, statements for credit cards and other documents can be found in Documents. • Get an instant overview of currency rates. • Are you searching for an ATM or UniCredit Bank branch? You can quickly find them in the application. How to activate the app? We have prepared a simple and unified activation process for you. Simply download the application and activate the application by using your Username and PIN. If you do not have this data, but you are a Client of UniCredit Bank, you can obtain it directly in the application.

About

ČSOB Smart klíč

Securely log in and confirm transactions for online banking and e-commerce. This app offers biometric authentication like Face ID or fingerprint, eliminating the need for SMS codes. It also provides offline transaction confirmation and a branch/ATM locator.

Highlights
  • Secure login and payment confirmation
  • Biometric authentication (Face ID, fingerprint)
  • Offline transaction confirmation
  • Remote verification for calls
  • Branch and ATM locator
  • Supports mobile phones and tablets
Features
Read full description

The ČSOB Smart Key will make it easier for you to log in and confirm payments in internet banking, as well as card payments in e-shops, or remote verification when calling the Infoline or a bank branch. You don't have to wait for a confirmation SMS and then rewrite the code from it. With the Smart Key, notifications will pop up immediately and you will confirm the request with a Face ID, fingerprint, or numerical PIN. Why to use ČSOB Smart Key application: • Conveniently log in and confirm the payment in internet banking • Easily confirm card payments on the Internet • The app can verify you remotely when calling the Infoline or bank branch • You can use a Face ID or fingerprint instead of a numerical PIN • Authentication complies with bank-grade security standards • Being offline is not a problem: app works also offline for confirming transactions in internet banking • A map of branches and ATMs is a part of the app • You can install it on both your mobile phones and tablets After downloading, simply activate the application in internet banking. For more information visit page https://www.csob.cz/smartkey

Screenshots

Smart Banking4 screens
ČSOB Smart klíč4 screens

Verdict

The call

The clearest difference is review sentiment: Smart Banking at 57% against ČSOB Smart klíč's 33%. Smart Banking also leads on rating (4.6 vs 4.3) and ratings volume (418 vs 32). ČSOB Smart klíč's advantage is device support (4 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smart Banking holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Smart Banking has 418 ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 57% of Smart Banking's written reviews are positive against 33% of ČSOB Smart klíč's.

UpkeepUpdate frequency

Smart Banking ships an update every 2 months, ČSOB Smart klíč every 6 weeks. The most recent releases landed on September 23, 2026 and August 19, 2026 respectively.

Scorecard4 real differences · 6 level
Smart Banking versus ČSOB Smart klíč: the parameters behind the verdict, then further details
ParameterSmart BankingČSOB Smart klíč
PriceFreeFree
Rating4.6 (418 ratings) — better4.3 (32 ratings)
Positive reviews56.7% of reviews — better33.3% of reviews
Number of ratings418 — better32
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod, Apple Watch — better
Requires iOS15.015.0
Further details — not scored
Size708 MB113 MB
Age rating4+4+
DeveloperUniCredit Bank Czech Republic and Slovakia, a.s.Československá obchodní banka, a.s.

Customer experience

Smart Banking

All ratings418 ratings
Positive90.9%
Neutral1.7%
Negative7.4%
Written reviews30 reviews
Positive56.7%
Neutral0.0%
Negative43.3%

ČSOB Smart klíč

All ratings32 ratings
Positive84.4%
Neutral0.0%
Negative15.6%
Written reviews12 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

Smart Banking

Reported bugs

15 issues
  • UI/backend feels slow
  • Just-submitted payment does not show up in the history
  • App shows error “WBS:IP10110” or “Uživatel není oprávněn k podpisu” after entering PIN
  • Accidental double payments due to error messages
  • Forced updates from time to time
Show 10 more
  • “App Support” link in App Store is broken
  • Corresponding speed of in-app clicks is slow
  • Wait time to enter the software is long
  • App activation is absolutely horrible
  • PIN requirements went crazy
  • Doesn’t work with latest IOS, no screen activation possible
  • Doesn’t work with the latest version of iOS . It crashes before even log in!
  • App stopped working after update and iOS 11.02
  • App doesn't work with iOS update 10.3.1. After login app just crashes.
  • App decided to stop letting me log in. It just says “please wait” forever.

Requested features

5 requests
  • Dark mode option
  • Easier money transfer between personal accounts
  • Feature to help manage being in the red
  • Improved chat functionality
  • Re-establish partnership with Lufthansa Miles & More

ČSOB Smart klíč

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Smart Banking

No in-app purchases

None

ČSOB Smart klíč

No in-app purchases

Questions

Is Smart Banking free?
Smart Banking is free to download, with no in-app purchases.
Is ČSOB Smart klíč free?
ČSOB Smart klíč is free to download, with no in-app purchases.
Which has better reviews, Smart Banking or ČSOB Smart klíč?
Smart Banking is rated higher. Smart Banking averages 4.6 out of 5 from 418 ratings, while ČSOB Smart klíč averages 4.3 from 32 ratings.
Do Smart Banking or ČSOB Smart klíč have ads?
Neither Smart Banking nor ČSOB Smart klíč shows ads.
Which is updated more often, Smart Banking or ČSOB Smart klíč?
Smart Banking ships an update every 2 months, and ČSOB Smart klíč every 6 weeks. Most recently, Smart Banking was updated on September 23, 2026 and ČSOB Smart klíč on August 19, 2026.

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