Smart Banking vs ČSOB Smart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart Banking
Manage your bank accounts securely and conveniently from your mobile device. Perform payments, manage standing orders, and control your cards. Features include biometric login, card management, and ATM/branch locators.
- Secure login with PIN or biometrics
- Make and manage payments
- Activate/block debit and credit cards
- Adjust card daily limits
- Mobile top-ups
- ATM and branch locator
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With Smart Banking you always have your bank at your fingertips. The application is user-friendly and most of all secure. It enables you to enter payments, create and edit standing orders, pay a credit card, or activate a debit card. Access to the application as well as payment signatures are protected by your PIN code or biometric data (Touch ID / Face ID). Smart Banking also includes Smart Key, which you can use to authorize payments and other orders entered in Online Banking, both online and offline. In online mode using push notifications and in offline mode by scanning QR codes. You can also easily change your credentials. In case you forget your credentials, you can reset them using a photo of your ID and a selfie video. The application itself will guide you through the reset. But the application can do many more things! • Learn about what’s going on in your account after you turn on Push Notifications. • Have you lost a credit or debit card? You can simply temporarily block and unblock the card for free in the app. • You can adjust the daily limit for credit and debit card according to your needs. • Add credit to your mobile phone with a few clicks. • Check your account balance even without signing into the app with the Widget • You can also make a payment by scanning a QR code (QR payment). • In Online Banking you can use the Payment templates and stored Beneficiaries in the Smart Banking application. • Account statements, statements for credit cards and other documents can be found in Documents. • Get an instant overview of currency rates. • Are you searching for an ATM or UniCredit Bank branch? You can quickly find them in the application. How to activate the app? We have prepared a simple and unified activation process for you. Simply download the application and activate the application by using your Username and PIN. If you do not have this data, but you are a Client of UniCredit Bank, you can obtain it directly in the application.
ČSOB Smart
Manage your entire banking and insurance needs from your mobile device. Open new accounts, track all your finances, make payments, and handle insurance claims and policies with ease. Securely access your accounts and customize your experience.
- Open new accounts
- Track account balances
- Scan and pay invoices
- Manage loans and mortgages
- Control bank cards
- Arrange insurance and loans
- Manage insurance contracts
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With ČSOB Smart you have the whole bank and insurance company in your mobile. You are not a client yet? It is not a problem, you can become one right in the app – opening a current account takes only few minutes. Why it is great to have ČSOB Smart: 1. Your money is safe, it is protected not only by your bank identity, but also by Face ID or Touch ID. 2. You always know how much money you have, both in your current and savings account, and even on investments account. 3. It makes payments easy, even invoice payment, thanks to the possibility to scan it from a QR code. 4. You have a perfect control of accounts, mortgages, loans, insurance and other ČSOB products. 5. You can change your card limit, display forgotten PIN code, or temporarily lock the card, and it all takes no time. 6. It allows you to easily arrange a loan, savings, investments, travel insurance and other products. 7. Here you may manage your insurance contracts, report an insurance event and monitor its handling progress. You can also find here your insurance documents, such as your Green Card. 8. You can customize it according to your needs, adjust the order of the products or set the dark mode of an app. And that's not all! You can explore more features after downloading it.
Screenshots
Verdict
The clearest difference is monetization model: Smart Banking at free against ČSOB Smart's free with in-app purchases. Smart Banking also leads on review sentiment (57% vs 37%). ČSOB Smart's advantage is rating (4.8 vs 4.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ČSOB Smart holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 418 and 748 respectively. Written reviews complicate that: 57% of Smart Banking's written reviews are positive against 37% of ČSOB Smart's, so the app with the better star average is not the one people write more warmly about.
Smart Banking ships an update every 2 months, ČSOB Smart monthly. The most recent releases landed on September 29, 2026 and September 30, 2026 respectively.
| Parameter | Smart Banking | ČSOB Smart |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (418 ratings) | 4.8 (748 ratings) — better |
| Positive reviews | 56.7% of reviews — better | 36.9% of reviews |
| Number of ratings | 418 | 748 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 708 MB | 300 MB |
| Age rating | 4+ | 4+ |
| Developer | UniCredit Bank Czech Republic and Slovakia, a.s. | Československá obchodní banka, a.s. |
Customer experience
Smart Banking
ČSOB Smart
User reviews
Smart Banking
From 418 App Store ratingsWhat we love
- 👍 Intuitive and clean interface
- 🚀 Fast payments and transfers
- 👍 Easy to navigate
- 🔒 Strong security features
- 👍 Bilingual app functionality
Room to improve
- 🐛 Slow UI/backend performance
- 🐛 Submitted payments not showing in history
- 🐛 App shows errors during payment entry
- 🐛 Accidental double payments due to errors
- 🐛 Forced updates at inconvenient times
ČSOB Smart
From 748 App Store ratingsWhat we love
- 👍 Consistent app design
- 🚀 Reliable and stable
- 💡 Useful features like Kate assistant
Room to improve
- 🐛 Frequent crashes and login issues
- ⏱️ Slow performance and long loading times
- 🤔 Confusing UI and navigation
- 🤯 Forced updates and compatibility issues
Bugs and requests
Smart Banking
Reported bugs
15 issues- UI/backend feels slow
- Just-submitted payment does not show up in the history
- App shows error “WBS:IP10110” or “Uživatel není oprávněn k podpisu” after entering PIN
- Accidental double payments due to error messages
- Forced updates from time to time
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- “App Support” link in App Store is broken
- Corresponding speed of in-app clicks is slow
- Wait time to enter the software is long
- App activation is absolutely horrible
- PIN requirements went crazy
- Doesn’t work with latest IOS, no screen activation possible
- Doesn’t work with the latest version of iOS . It crashes before even log in!
- App stopped working after update and iOS 11.02
- App doesn't work with iOS update 10.3.1. After login app just crashes.
- App decided to stop letting me log in. It just says “please wait” forever.
Requested features
5 requests- Dark mode option
- Easier money transfer between personal accounts
- Feature to help manage being in the red
- Improved chat functionality
- Re-establish partnership with Lufthansa Miles & More
ČSOB Smart
Reported bugs
3 issues- Disappearing account balances and interest payments
- Payments not processed immediately
- Repeated login failures
Requested features
4 requests- Add support for older iOS versions
- Improve transaction history and search
- Introduce more language options
- Provide iPad-optimized layout
In-app purchases
Smart Banking
No in-app purchases
ČSOB Smart
No in-app purchases







