Comparison

Smart Banking vs ČSOB Smart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart Banking

Manage your bank accounts securely and conveniently from your mobile device. Perform payments, manage standing orders, and control your cards. Features include biometric login, card management, and ATM/branch locators.

Highlights
  • Secure login with PIN or biometrics
  • Make and manage payments
  • Activate/block debit and credit cards
  • Adjust card daily limits
  • Mobile top-ups
  • ATM and branch locator
Features
Read full description

With Smart Banking you always have your bank at your fingertips. The application is user-friendly and most of all secure. It enables you to enter payments, create and edit standing orders, pay a credit card, or activate a debit card. Access to the application as well as payment signatures are protected by your PIN code or biometric data (Touch ID / Face ID). Smart Banking also includes Smart Key, which you can use to authorize payments and other orders entered in Online Banking, both online and offline. In online mode using push notifications and in offline mode by scanning QR codes. You can also easily change your credentials. In case you forget your credentials, you can reset them using a photo of your ID and a selfie video. The application itself will guide you through the reset. But the application can do many more things! • Learn about what’s going on in your account after you turn on Push Notifications. • Have you lost a credit or debit card? You can simply temporarily block and unblock the card for free in the app. • You can adjust the daily limit for credit and debit card according to your needs. • Add credit to your mobile phone with a few clicks. • Check your account balance even without signing into the app with the Widget • You can also make a payment by scanning a QR code (QR payment). • In Online Banking you can use the Payment templates and stored Beneficiaries in the Smart Banking application. • Account statements, statements for credit cards and other documents can be found in Documents. • Get an instant overview of currency rates. • Are you searching for an ATM or UniCredit Bank branch? You can quickly find them in the application. How to activate the app? We have prepared a simple and unified activation process for you. Simply download the application and activate the application by using your Username and PIN. If you do not have this data, but you are a Client of UniCredit Bank, you can obtain it directly in the application.

About

ČSOB Smart

Manage your entire banking and insurance needs from your mobile device. Open new accounts, track all your finances, make payments, and handle insurance claims and policies with ease. Securely access your accounts and customize your experience.

Highlights
  • Open new accounts
  • Track account balances
  • Scan and pay invoices
  • Manage loans and mortgages
  • Control bank cards
  • Arrange insurance and loans
  • Manage insurance contracts
Features
Read full description

With ČSOB Smart you have the whole bank and insurance company in your mobile. You are not a client yet? It is not a problem, you can become one right in the app – opening a current account takes only few minutes. Why it is great to have ČSOB Smart: 1. Your money is safe, it is protected not only by your bank identity, but also by Face ID or Touch ID. 2. You always know how much money you have, both in your current and savings account, and even on investments account. 3. It makes payments easy, even invoice payment, thanks to the possibility to scan it from a QR code. 4. You have a perfect control of accounts, mortgages, loans, insurance and other ČSOB products. 5. You can change your card limit, display forgotten PIN code, or temporarily lock the card, and it all takes no time. 6. It allows you to easily arrange a loan, savings, investments, travel insurance and other products. 7. Here you may manage your insurance contracts, report an insurance event and monitor its handling progress. You can also find here your insurance documents, such as your Green Card. 8. You can customize it according to your needs, adjust the order of the products or set the dark mode of an app. And that's not all! You can explore more features after downloading it.

Screenshots

Smart Banking4 screens
ČSOB Smart4 screens

Verdict

The call

The clearest difference is monetization model: Smart Banking at free against ČSOB Smart's free with in-app purchases. Smart Banking also leads on review sentiment (57% vs 37%). ČSOB Smart's advantage is rating (4.8 vs 4.6). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ČSOB Smart holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 418 and 748 respectively. Written reviews complicate that: 57% of Smart Banking's written reviews are positive against 37% of ČSOB Smart's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Smart Banking ships an update every 2 months, ČSOB Smart monthly. The most recent releases landed on September 29, 2026 and September 30, 2026 respectively.

Scorecard3 real differences · 7 level
Smart Banking versus ČSOB Smart: the parameters behind the verdict, then further details
ParameterSmart BankingČSOB Smart
PriceFreeFree
Rating4.6 (418 ratings)4.8 (748 ratings) — better
Positive reviews56.7% of reviews — better36.9% of reviews
Number of ratings418748 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better16.4
Further details — not scored
Size708 MB300 MB
Age rating4+4+
DeveloperUniCredit Bank Czech Republic and Slovakia, a.s.Československá obchodní banka, a.s.

Customer experience

Smart Banking

All ratings418 ratings
Positive90.9%
Neutral1.7%
Negative7.4%
Written reviews30 reviews
Positive56.7%
Neutral0.0%
Negative43.3%

ČSOB Smart

All ratings748 ratings
Positive95.2%
Neutral1.1%
Negative3.7%
Written reviews122 reviews
Positive36.9%
Neutral7.4%
Negative55.7%

User reviews

Smart Banking

From 418 App Store ratings

What we love

  • 👍 Intuitive and clean interface
  • 🚀 Fast payments and transfers
  • 👍 Easy to navigate
  • 🔒 Strong security features
  • 👍 Bilingual app functionality

Room to improve

  • 🐛 Slow UI/backend performance
  • 🐛 Submitted payments not showing in history
  • 🐛 App shows errors during payment entry
  • 🐛 Accidental double payments due to errors
  • 🐛 Forced updates at inconvenient times

ČSOB Smart

From 748 App Store ratings

What we love

  • 👍 Consistent app design
  • 🚀 Reliable and stable
  • 💡 Useful features like Kate assistant

Room to improve

  • 🐛 Frequent crashes and login issues
  • ⏱️ Slow performance and long loading times
  • 🤔 Confusing UI and navigation
  • 🤯 Forced updates and compatibility issues

Bugs and requests

Smart Banking

Reported bugs

15 issues
  • UI/backend feels slow
  • Just-submitted payment does not show up in the history
  • App shows error “WBS:IP10110” or “Uživatel není oprávněn k podpisu” after entering PIN
  • Accidental double payments due to error messages
  • Forced updates from time to time
Show 10 more
  • “App Support” link in App Store is broken
  • Corresponding speed of in-app clicks is slow
  • Wait time to enter the software is long
  • App activation is absolutely horrible
  • PIN requirements went crazy
  • Doesn’t work with latest IOS, no screen activation possible
  • Doesn’t work with the latest version of iOS . It crashes before even log in!
  • App stopped working after update and iOS 11.02
  • App doesn't work with iOS update 10.3.1. After login app just crashes.
  • App decided to stop letting me log in. It just says “please wait” forever.

Requested features

5 requests
  • Dark mode option
  • Easier money transfer between personal accounts
  • Feature to help manage being in the red
  • Improved chat functionality
  • Re-establish partnership with Lufthansa Miles & More

ČSOB Smart

Reported bugs

3 issues
  • Disappearing account balances and interest payments
  • Payments not processed immediately
  • Repeated login failures

Requested features

4 requests
  • Add support for older iOS versions
  • Improve transaction history and search
  • Introduce more language options
  • Provide iPad-optimized layout

In-app purchases

None

Smart Banking

No in-app purchases

None

ČSOB Smart

No in-app purchases

Questions

Is Smart Banking free?
Smart Banking is free to download, with no in-app purchases.
Is ČSOB Smart free?
ČSOB Smart is free to download, with no in-app purchases.
Which has better reviews, Smart Banking or ČSOB Smart?
ČSOB Smart is rated higher. Smart Banking averages 4.6 out of 5 from 418 ratings, while ČSOB Smart averages 4.8 from 748 ratings.
Do Smart Banking or ČSOB Smart have ads?
Neither Smart Banking nor ČSOB Smart shows ads.
Which is updated more often, Smart Banking or ČSOB Smart?
Smart Banking ships an update every 2 months, and ČSOB Smart monthly. Most recently, Smart Banking was updated on September 29, 2026 and ČSOB Smart on September 30, 2026.

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