Could be worse, but barely
The UI/backend feels slow and just-submitted payment does not show up in the history. When taking longer (5-10 mins?) to enter payment details, the app shows an error “WBS:IP10110” or “Uživatel není oprávněn k podpisu” after entering my PIN, but despite the error message, one of the payments went through so I accidentally paid twice, assuming the current payment history can be trusted.
Also, the app has forced updates from time to time (often at the least convenient time) and “App Support” link in App Store is broken.
I can imagine a worse experience and the app mostly works on stock iOS (hence 2 stars) but there is quite some room for improvement.
Also, the app has forced updates from time to time (often at the least convenient time) and “App Support” link in App Store is broken.
I can imagine a worse experience and the app mostly works on stock iOS (hence 2 stars) but there is quite some room for improvement.
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Response from developer
Hi, if your problém persists, please reach us via +420 221 210 031 or form: https://www.unicreditbank.cz/en/obcane/formulare/kontaktni-formular-appstore.html. We need more information about this issue to proper investigation.
10 let pouzivani
Jsem zakaznikem Unicredit banky jiz 10 let a jejich apku tedy pouzivam nemene dlouho. Za tu dobu prosla aplikace mnoha zmenami, ktere byly vzdy k lepsimu. Libi se mi, ze prostredi apky je prehledne, jednoduche, clovek se na minimum kliku dostane tam, kam potrebuje. Pro zakladni vec jako odeslani platby nebo treba zablokovani ztracene karty plati totez. Verze apky je nadmiru stabilni, za tech 10 let mi spadla jednou, maximalne 2x. V posledni dobe mam i osobni stesti, ze se mi dari netrefit se do planovanych odstavek bankovnictvi, ktere banka dava take uzivatelum jasne a predem znat prave skrze info v aplikaci.
Velke plus za seznam partneru a slev v casti U-setrete.
O hvezdicku mene davam jen z motivacnich duvodu, aby banka a jeji vyvojari neusnuli na vavrinech a dale na apce pracovali a rozvijeli ji spravnym smerem, ktery predci konkurenci.
Velke plus za seznam partneru a slev v casti U-setrete.
O hvezdicku mene davam jen z motivacnich duvodu, aby banka a jeji vyvojari neusnuli na vavrinech a dale na apce pracovali a rozvijeli ji spravnym smerem, ktery predci konkurenci.
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Response from developer
Dobrý den Petře, děkujeme za milou zpětnou vazbu. Velmi si toho vážíme. S pozdravem, UniCredit Bank.
Nepřehledné peklo
Vaše apka je suverénně nejhorší ze všech co bank u kterých mám účty. Jejím tvůrcům evidentně slovo “user friendly “ nic neříká. Účet jsem ještě nezrušil pouze díky výhodnému kontokorentu. V jednoduchosti je krása. Doporučuji se inspirovat u Fiobanky. M.Š.
Response from developer
Dobrý den, děkujeme vám za vaši zpětnou vazbu. Hezký den vám přejeme.
review
Overall nice and clean interface, but the corresponding speed of in-app clicks is slow and the wait time to enter the software is long. Wish it was easier to make money between personal accounts, and if it had a dark mode it would be even better.
Response from developer
Thank you for your review!
Easy to review
A truly bilingual app with intuitive navigation that makes banking easy.
Response from developer
Thank you for your review!
