Not worth your time and wasted money.
This app and bank are incredibly frustrating to use. You literally have to go in to the bank or to an ATM to get assitance. Every transaction requires verification through the Klíč app, making simple purchases a nightmare because they end up timing-out before the transaction is ever complete. Online transactions and big-ticket items, like plane tickets, are even worse due to the excessive security measures. The verification process feels more like an obstacle than a safeguard, wasting valuable time. I moved all my money elsewhere.
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Response from developer
Dear client, thank you for your review. In case of you are experiencing any difficulties with KB services, please contact us on our technical support line so we can analyze what is the issue about and provide you will all possible support.
Terrible bank and reps
The app is “ok” but it needs to be way better so that it can replace the employees there. They are useless and rarely at work. It’s incredible. So this app has a lot riding on it. You can’t send money from it, only through their website, which is another priece of work. Stay far far away
Response from developer
Thank you for your feedback and we are sorry to hear that you are not satisfied with our services. Please contact us via mojebanka@kb.cz so we can discuss this situation in more detailed to find out what we can do better. Every feedback is important for us.
If only I could consistently view my balance …
I really don’t understand what’s so difficult about making a banking app that consistently shows you your balance. Instead I’m greeted with “balance not available” for every single account except my pension one which is … surprise surprise, not actually held at KB! It might be time to change banks. If I can have access to my accounts and balances because KB can’t afford proper developers, then they shouldn’t handle my money.
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Re review
Thank you for warning..
