Time Tracker by eBillity vs mHelpDesk

Time Tracker by eBillity Save Time | Increase Profitability Keep track of time from any device, anywhere with Time Tracker by eBillity. Our time tracking software is securely connected to the cloud and runs automatic backups, so if you lose your internet connection you can manually sync your time entry to your account once your device is back online. Unique Time Tracking Just like you, your business is unique so when we designed Time Tracker we decided to be unique too which is why we created options based on why you need to track time – is it for payroll or billing? Time Tracker for Payroll Time cards are the default setting for Time Tracker and the ideal way to capture your team's time for payroll. Time cards allow employees to clock in and out of shifts, take breaks, switch between projects and receive overtime alerts. With time cards the admin or manager can easily: and be notified when their break is coming to an end. Monitor employee hours to estimate costs within each pay cycle Set thresholds to automatically calculate overtime and double time Set time rounding (up or down); for example, if an employee clocks in at 08:55 am the time entry can round up and be recorded as 09:00 am. Receive automatic notifications of a rate increase to overtime/double time Time Tracker for Billing Timers are ideal for invoicing clients and they’re the default setting for our Time Tracker +Billing account. With timers you can easily capture every second worked in just one click – run multiple timers, switch between clients, projects and activities. Mark time entries as billable or non-billable Enter your hourly billing rate or add a flat fee Flag the time entry as standard or overtime Option to add the time entry to an invoice Included in every account: Geolocation tracking View a detailed map of where your employees were when they logged time to avoid billing disputes and verify locations (displays location after the entry is saved/not real-time tracking). Time entry approvals Submitted time entries can be edited, rejected or approved by an admin. Approved time entries automatically sync with your accounting and payroll software (if enabled). For larger teams, you can assign your managers or supervisors (for example) as an admin so they can review and approve their own team’s time entries. Time Tracker +Billing also offers expense tracking and client billing! Manage expenses Track expenses with your mobile device; take a photo of your receipt and upload it to Time Tracker. Expenses can be reviewed, marked as billable and easily added to client invoices (optional). Client Billing Turn time and expenses into branded client invoices, allow your clients to pay invoices instantly when you connect your account with Stripe payment gateway. Invoice Management View your list of invoices to see what percentage is paid and email client invoices from any device. Additional Desktop Access For additional features login to your account via your desktop: To invite additional people to your account so you can track time as a team Seamless integration with payroll, expense and accounting software such as Xero, Sage, Intuit’s QuickBooks, ADP, Gusto, Reckon, Concur and MYOB To access powerful, real-time reports in multiple formats (PDF, CSV, online, HTML) Detailed time logs to protect you against labor disputes and audits Configurations for DCAA/DOL compliance Access to our developer open API Support is always free At eBillity we’re here to help you every step of the what which is why we offer free unlimited phone, email, and live chat support to all of our customers. Have a question? We’re always happy to help! Toll Free: (800) 851-0992 International: +1 (732) 253-4200 Australia: (02) 8317 1139 Mon-Thurs: 9:00 am - 6:00 pm, EST / Friday: 9:00 am - 4:30 pm, EST

mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done. Work Online or Offline With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found. Simplified Scheduling Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency. Professional Estimates, Onsite Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks. Invoices That Get Paid Faster View or email professional-looking invoices directly from your phone, allowing you to take payment immediately. Customer Support, Made Easy By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status. Connecting Field and Office With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service. Over 12,000 customers use mHelpDesk to run their business more efficiently. "We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping) "We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue) "With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration) Everything You Need to Get the Job Done - Web and mobile access - Offline/online sync - Scheduling - Lead management - Job management - Email/SMS (text) Automation - Estimates - Invoices - Inventory - QuickBooks integration mHelpDesk Has Happy Customers Across Many Industries - HVAC - General contractors - Electricians - Plumbers - Handymen - Exterminators - Locksmiths - Roofers - Installers - Repairmen - AND MORE Getting Started If you’re already a mHelpDesk customer, then download the app for FREE and sign in with your account credentials. About Us For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft. Disclaimer mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.