Comparison

HP vs My Optimum

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HP

Manage your HP devices, from setup to printing and scanning. Personalize your experience, access creative printables, and get instant support. Keep your HP technology running smoothly with this all-in-one solution.

Highlights
  • Guided device setup
  • Printer and computer management
  • Print and scan documents
  • Access to HP Printables
  • Customizable print shortcuts
  • Instant customer support
Features
Currently charting
Read full description

The go-to app for your HP devices. Set up your new printer, personalize your experience, print, scan, and contact support—all in one place. Formerly HP Smart, the new HP app[1] offers you more ways to get more from your HP devices. Easy Setup, Wherever You Are New device? No problem. Get up and running fast with a guided setup that does the heavy lifting for you. Once you are ready to go, you can manage your HP printer and computer and stay on top of the essentials, like checking your ink levels. Make the Most of Your Device Stay informed with top recommendations. Plus, you can adjust your device settings and discover HP products that match your needs—it is all about making your tech work just the way you like it. Print and Scan, On Your Time Print a school form from the kitchen or a last-minute birthday card. Even, scan receipts in seconds and send it straight to your email. Whether you are at home or at the office, completing your print tasks is a click away. Instant Help Whenever You Need It When something goes wrong, help is right there—make a quick call, message live chat or find answers in the app[1]. You’ll be back to what matters before you know it. But wait, your experience just gets better and better! • Unlock a world of creativity with HP Printables[2]. Explore tons of cards, coloring pages, educational worksheets, and fun crafts projects. • Adjust and edit your documents before you hit print. • Set up custom shortcuts for print tasks you use often. • Automatically correct images, name files, flatten pages, extract text, and scan multiple pages at the same time with the HP app.[3] • Get a notification when your printer is low on ink or paper and easily order more to keep printing uninterrupted. We're always adding cool new features to the app. Make sure you turn on auto-updates, so you don't miss all the latest improvements! Disclaimers 1. HP Smart and myHP are now the HP app, available for download on macOS devices; and for iOS mobile phones and iPads. The HP app requires download available at www.hp.com/hp-app. Not all HP devices, services, apps are available in the HP app. Certain features are available in English language only, and may vary by printer and PC model/country, and between desktop/mobile applications. HP reserves the right to introduce charges for use of select HP app functionality. Internet access required. HP account required for full functionality. Fax sending capability only. Live chat and phone support are available during business hours and varies by country. Chat service is localized in supported regions, and where not supported, will default to English. Supported conferencing features vary by device and device configuration. For complete Terms of Service see: www.hp.com/hp-app-terms-of-use. 2. Printables are for personal use only and may not be distributed for any commercial purpose. 3. Choose HP+ at setup to activate benefits. HP+ requires an HP account, ongoing connection to the internet, and the use of only Original HP ink for the life of the printer. More at hp.com/plus

About

My Optimum

Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.

Highlights
  • WiFi management and troubleshooting
  • Internet speed optimization
  • Quick and easy bill pay
  • Account notifications and updates
  • Personalize WiFi network
  • Monitor device usage and screen time
Features
Read full description

Introducing the all-new My Optimum app  Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can:  • WiFi Management and Internet Troubleshooting   Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless.  • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.

Screenshots

HP4 screens
My Optimum4 screens

Verdict

The call

The clearest difference is rating: HP at 4.7 against My Optimum's 4.3. HP also leads on review sentiment (36% vs 10%) and ratings volume (4.2M vs 96K). My Optimum's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HP holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: HP has 4.2M ratings behind it against 96K, so its average is the more settled of the two. Written reviews point the same way: 36% of HP's written reviews are positive against 10% of My Optimum's.

UpkeepUpdate frequency

HP ships an update every 2 months, My Optimum monthly. Both last shipped on October 20, 2026.

Scorecard5 real differences · 6 level
HP versus My Optimum: the parameters behind the verdict, then further details
ParameterHPMy Optimum
PriceFreeFree
Rating4.7 (4.2M ratings) — better4.3 (96K ratings)
Positive reviews35.8% of reviews — better10.4% of reviews
Number of ratings4.2M — better96K
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#22 — better#112
DevicesiPhone, iPad — betteriPhone
Requires iOS17.016.0 — better
Further details — not scored
Size437 MB88 MB
Age rating4+4+
DeveloperHP Inc.CSC Holdings, LLC.

Customer experience

HP

All ratings4,222,320 ratings
Positive93.7%
Neutral1.9%
Negative4.3%
Written reviews7,006 reviews
Positive35.8%
Neutral5.1%
Negative59.1%

My Optimum

All ratings94,956 ratings
Positive81.4%
Neutral3.1%
Negative15.5%
Written reviews1,376 reviews
Positive10.4%
Neutral4.6%
Negative85.0%

User reviews

HP

From 4.2M App Store ratings

What we love

  • 🚀 Easy setup
  • 🚀 Convenient mobile printing
  • 👍 Intuitive app
  • 👍 Helpful for home/office use
  • 👍 Reliable printer performance

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Printing problems
  • 🐛 Buggy app
  • 🐛 Unreliable scanning
  • 🔒 Privacy concerns

My Optimum

From 96K App Store ratings

What we love

  • 🚀 Easy troubleshooting
  • 👍 Improved UI design
  • 📊 Helpful WiFi management
  • 🔥 Great app overall

Room to improve

  • 🐛 Frequent technical issues
  • 🤔 Missing key features
  • 🤯 Frustrating customer service
  • 🤖 Unreliable internet service

Bugs and requests

HP

Reported bugs

4 issues
  • Printer not recognized by app
  • Printing stops midway through job
  • Scan function not working as expected
  • App freezes or crashes frequently

Requested features

5 requests
  • Add option to print multiple pages per sheet
  • Improve app responsiveness and stability
  • Provide more control over printer settings
  • Integrate ink subscription management within app
  • Enable direct printing from apps like Gmail

My Optimum

Reported bugs

4 issues
  • App crashes frequently
  • WiFi management not working
  • Billing information not up-to-date
  • Login issues

Requested features

4 requests
  • View current and past bills
  • Ability to change internet plan
  • More WiFi management options
  • Faster app load times

In-app purchases

None

HP

No in-app purchases

None

My Optimum

No in-app purchases

Questions

Is HP free?
HP is free to download, with no in-app purchases.
Is My Optimum free?
My Optimum is free to download, with no in-app purchases.
Which has better reviews, HP or My Optimum?
HP is rated higher. HP averages 4.7 out of 5 from 4.2M ratings, while My Optimum averages 4.3 from 96K ratings.
Do HP or My Optimum have ads?
Neither HP nor My Optimum shows ads.
Which is updated more often, HP or My Optimum?
HP ships an update every 2 months, and My Optimum monthly. Most recently, HP was updated on October 20, 2026 and My Optimum on October 20, 2026.
Which is more popular, HP or My Optimum?
HP currently peaks at #22 in the App Store charts, and My Optimum at #112. Chart position reflects recent download velocity rather than total install base.

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