Comparison

Total Connect Comfort vs SmartThings

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Total Connect Comfort

Remotely monitor and control your home's heating and cooling system from anywhere. Adjust schedules, set temperatures, and receive alerts for your connected thermostats. Offers weather forecasts and multi-location management.

Highlights
  • Remote temperature control
  • Schedule management
  • System settings adjustment
  • Humidifier/dehumidifier control
  • 5-day weather forecast
  • Thermostat alerts
  • Multi-thermostat access
Features
Read full description

The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. With the Total Connect Comfort app users can: - View and change the schedule (for thermostats that support this feature) - View and change heating and cooling system settings - View and set the indoor temperature - View and change system fan (for thermostats that support this feature) - View and change humidifier and dehumidifier settings (for thermostats that support this feature) - View 5-Day weather forecast - View outdoor temperature and humidity (when used with an outdoor sensor) - Access multiple smart thermostats - Access multiple locations if more than one system is registered - View thermostat alerts such as high or low temperature - Use the Demo Mode before purchasing a thermostat - Automatically upgrade to new features once they become available Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort.

About

SmartThings

Unify and manage all your smart home devices from a single application. Connect hundreds of brands, create custom scenes and routines, and control your home remotely. Monitor energy usage and even get meal planning assistance.

Highlights
  • Connect and control devices from multiple brands
  • Create custom scenes and routines
  • Remote home monitoring and control
  • Automated notifications and status updates
  • Voice control with Google Assistant
  • Energy tracking and saving features
  • Smart cooking and meal planning assistance
Features
Read full description

Quickly and easily connect and control your smart home devices through SmartThings. SmartThings is compatible with 100s of smart home brands. So, you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances. With SmartThings, you can connect, monitor and control multiple smart home devices quicker and easier. Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app. Then control your smart devices using voice assistants including Google Assistant [Key Features] - Control and check in on your home from wherever you are - Connect your smart devices across many different brands to work together by setting ‘scenes’ - Build routines that are set on time, weather, and device status, so your home runs smoothly in the background - Allow shared control by giving access to other users - Receive status updates about your devices with automated notifications - Talk to your devices using Google Assistant - Track, monitor and save money on energy with SmartThings Energy. See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours. - Receive recipe recommendations by scanning meal kits, wine, and meat. Plan, shop and prep meals with the help of SmartThings Cooking ※ Some features may not be available in all countries. [App requirements] Some mobile devices may not be supported. - iOS 17.0 or later / iPhone XR or later / iPad 6 or later ※ App permissions The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed. [Optional access permissions] • Apple Health : Used to sync with Apple Health data to give you better Family Care insights • Apple Music : Used to read music album information • Bluetooth : Used to scan for nearby devices using Bluetooth Low Energy (BLE) • Camera: Used to scan QR codes so you can easily add members and devices to SmartThings • Contacts : Used to get phone numbers of your contacts to send text message notifications • Location : Used to locate your devices, create routines based on your location, and scan for nearby devices using Wi-Fi • Local Network : Used to find Wi-Fi connected devices • Microphone: Used to add certain devices to SmartThings using high-frequency sounds • Notification : Used to provide notifications about SmartThings devices and features • NFC : Used to check information about devices that you intend to connect • Photos : Used to play photos and videos on SmartThings devices • Voice recognition : Used to convert voice to text

Screenshots

Total Connect Comfort4 screens
SmartThings4 screens

Verdict

The call

The clearest difference is update cadence: SmartThings at monthly against Total Connect Comfort's every 6 months. SmartThings also leads on rating (4.6 vs 4.3) and ratings volume (854K vs 76K). Total Connect Comfort's advantage is iOS requirement (14.0 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SmartThings holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: SmartThings has 854K ratings behind it against 76K, so its average is the more settled of the two. Written reviews point the same way: 28% of Total Connect Comfort's written reviews are positive against 31% of SmartThings's.

UpkeepUpdate frequency

Total Connect Comfort ships an update every 6 months, SmartThings monthly. Both last shipped on November 1, 2026.

Scorecard5 real differences · 6 level
Total Connect Comfort versus SmartThings: the parameters behind the verdict, then further details
ParameterTotal Connect ComfortSmartThings
PriceFreeFree
Rating4.3 (76K ratings)4.6 (854K ratings) — better
Positive reviews28.2% of reviews30.6% of reviews — better
Number of ratings76K854K — better
Update frequencyEvery 6 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#4 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS14.0 — better17.0
Further details — not scored
Size19 MB887 MB
Age rating4+12+
DeveloperResideo Technologies, Inc.Samsung Electronics Co., Ltd.

Customer experience

Total Connect Comfort

All ratings75,878 ratings
Positive83.3%
Neutral5.9%
Negative10.8%
Written reviews1,136 reviews
Positive28.2%
Neutral16.0%
Negative55.8%

SmartThings

All ratings845,252 ratings
Positive89.1%
Neutral2.9%
Negative8.0%
Written reviews7,827 reviews
Positive30.6%
Neutral6.5%
Negative63.0%

User reviews

Total Connect Comfort

From 76K App Store ratings

What we love

  • 🚀 Remote control
  • 🔒 Reliable connectivity
  • 👍 Easy to use
  • 👍 Convenient scheduling
  • 👍 Useful reports

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Unreliable temperature readings
  • 🐛 Inconsistent app performance
  • 🔋 Frequent power cycling
  • 👎 Limited customization options

SmartThings

From 854K App Store ratings

What we love

  • 🚀 Remote control functionality
  • 📚 Laundry cycle recommendations
  • 🤖 Automation and scheduling capabilities
  • 🔧 Customizable settings

Room to improve

  • 🐛 Frequent disconnections and crashes
  • ⏱️ Slow and laggy performance
  • 🔍 Difficulty connecting and configuring devices
  • 🤔 Confusing and unintuitive user interface
  • 🔒 Privacy concerns with location tracking

Bugs and requests

Total Connect Comfort

Reported bugs

4 issues
  • Thermostat not responding to app commands
  • Incorrect time zone settings
  • Frequent disconnections from WiFi
  • Thermostat resetting to default settings

Requested features

5 requests
  • Ability to set temperature deadband
  • Runtime data and energy usage tracking
  • Geofencing and automatic mode switching
  • More flexible scheduling options
  • Push notifications for temperature changes

SmartThings

Reported bugs

3 issues
  • Inability to add or remove devices
  • Inconsistent device status updates
  • Notifications not working as expected

Requested features

4 requests
  • Ability to control TV without remote
  • Improved photo/artwork management for Frame TV
  • More advanced automation and scheduling options
  • Better integration with other smart home platforms

In-app purchases

None

Total Connect Comfort

No in-app purchases

None

SmartThings

No in-app purchases

Questions

Is Total Connect Comfort free?
Total Connect Comfort is free to download, with no in-app purchases.
Is SmartThings free?
SmartThings is free to download, with no in-app purchases.
Which has better reviews, Total Connect Comfort or SmartThings?
SmartThings is rated higher. Total Connect Comfort averages 4.3 out of 5 from 76K ratings, while SmartThings averages 4.6 from 854K ratings.
Do Total Connect Comfort or SmartThings have ads?
Neither Total Connect Comfort nor SmartThings shows ads.
Which is updated more often, Total Connect Comfort or SmartThings?
Total Connect Comfort ships an update every 6 months, and SmartThings monthly. Most recently, Total Connect Comfort was updated on November 1, 2026 and SmartThings on November 1, 2026.

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